Front Office Staff
Resume:
DEAR SIR/MADAM
Upon learning of your posting for the aforesaid position at your esteemed Organisation, I felt compelled to submit my resume for your consideration. As an accomplished, visionary leader with comprehensive operational, planning, and program development experience, I am well prepared to significantly contribute to the achievement of your organization’s objectives. My expertise lies in overseeing strategic planning initiatives, budget administration, and program development to improve overall performance. From conceptualizing and establishing forward-thinking plans and programs to recruiting, training and motivating outstanding team members, I excel at directing strategic enhancements to drive goal achievement while communicating openly and routinely with staff, management and customers. HIGHLIGHTS OF MY EXPERIENCE INCLUDE THE FOLLOWING:
Spearheading policy and procedure development and implementation, program management, training and leadership, and overall operational leadership tasks to facilitate optimal performance as the Director (Administration HR Operations & Facility Management) for the Naincy Group of Residential Institution for the past seven years.
Forging solid and trusting relationships with customers, offering them advice, overseeing issues/concerns, and continually growing their engagement, faith and love towards organisation.
Hiring, training, observing, and coaching senior staff and other staff to drive performance improvement while cultivating a strong sense of institution community to optimize morale and retention; leading more than 150 staff in-service sessions to enhance instructional skills.
Demonstrating superior organizational, interpersonal, and communication talents throughout my career accomplishments.
My skills in operational oversight and directional leadership have been finely honed, and I am confident my additional strengths will readily translate to your environment at your esteemed organisation. The chance to offer more insight into my qualifications would be most appreciated.
Thank you for your consideration, and I look forward to speaking with you soon. WITH WARM REGARDS
Nishith Srivastav
RESUME FOR TOP ADMINISTRATIVE POSITION
NISHITH SRIVASTAV
TOTAL EXPERIENCE : 23 YEARS
ADMINISTRATIVE EXP. : 15 YEARS
CONTACT NUMBER
ACADEMIC PROGRESSION(S)
Matriculation and Intermediate from CBSE School.
Science Graduate From J.N.V. University.
Post Graduate (M.Sc. Chemistry) From J.N.V. University B.Ed. From J.N.V. University.
M.B.A HR (Online) from International MBA Institute. Master Trainer for Life Skill TOT.
DNIIT Certified from NIIT Ltd.
PGDM (E) – IIM Indore Administration & Strategic Planning.
[
Certificate of Strategic Planning and Management.
Health & Nutrition proficiency certificate from Voice of Prophecy, Pune.
NISHITH SRIVASTAV
P R O F I L E
TOTAL WORK EXPERIENCE : 23 YEARS
ADMINISTRATIVE EXPERIENCE : 15 YEARS
Ethical, vibrant, Self-Motivated, Dynamic, stress
Bearing and Positive Attitude Professional working on ground zero realities, and displays the tangible and intangible benefits to organization. 23 years of working in different areas on different job roles and platforms has always boosted me for making my
workable organization a profitable entity. Business inflow is always topmost priority of my working
ethics.
Creating Healthy, boosted environment between
peer mates and subordinates has elevated growth
of my working organization by more than three
folds.
CONTACT
PHONE:
EMAIL:
********************@*****.***
ADDRESSS:
B-50, XU 1, Greater Noida, Gautam Buddha
Nagar, Uttar Pradesh- 201310
CAREER PROGRESSION(S)
1.
ORGANISATION : - NAINCY GROUP OF EDUCATION.
DESIGNATION : - DIRECTOR OPERATIONS,ADMIN & HR.
DURATION : - Jun ‘2012’ TO Till Date.
Naincy Group of education is a Residential Educational Group and is located in Nainital region of Uttarakhand. The Naincy Group of Education has a convent boarding School affiliated to C.B.S.E, a Nursing college (A.N.M., G.N.M., B.Sc. Nursing) affiliated to Indian Nursing Council, a Hotel Management College Affiliated to Kumaun University, Nainital, a Skill Training Institute for government skill programs.
JOB DESCRIPTION(S)
Drove remarkable revitalizations of Management and motivation among staff members and quality tracking operations to bring about exceptional results.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing
engagement and driving growth.
Produced regular parameters and tracking reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
Interview and recruit teachers for appropriate departments. PAGE 1
Experienced
Director HR cum
Operations, Management
and Administration proficient in
managing Educational and Similar
Related industries operations with exceptional
team supervision, project coordination and
analytical problem-solving skills. Optimize
resource use to achieve challenging targets.
Diplomatic in resolving disputes and
coordinating diverse teams.
PROFESSIONAL ACHIVEMENT(S)
* Observer for C.C.E. curriculum.
* Best Management Resource Person Award by former
HRD Minister Smriti Zubin Irani.
* Was a member For Education Policy
Framework.
* Master Trainer For CBSE Teachers on various
enhancement programs.
* Awarded as Best Management Resource
Person for Residential School Association and
CBSE.
* Started Skill Vertical for Naincy Group and
developed the complete framework and DPR.
* Best Resource Person By Silver zone Olympiad
Association.
* Conducted Teacher Development Programs For
Kendriya Vidyalaya Samiti and Navoday Vidyalaya
Samiti and got Recognition by their Commissioners.
* Prominent Speaker of International Principals
Conference (2017).
Work with Academic Coordinator to select student and teacher of the month awards.
Plan faculty meetings, orientations, trainings and workshops.
Support and participate in college and community related activities.
Plan budget, schedule and resources for college and community related activities.
Coordinate with other Academic Department Directors in sharing faculty and other educational and instructional ideas.
Develop educational process and policies to meet curriculum goals.
Provide training to faculty on latest instructional technology and technique.
Develop unique and interactive educational programs and courses for students.
Manage faculty resources, administrative staffs and other college resources.
Develop and implement faculty development programs.
Develop and implement academic enhancement programs for students.
Schedule regular meetings with college staffs and faculty staffs.
Assist in preparing students performance cards and attendance records.
Order and stock books and other supplies as needed.
Complete administrative responsibility of whole group.
Administering the staff management and student
management.
Administrative Management of Mess, Tuck shops, canteen and stores.
Seminars on effective writing skills, time management, stress removal techniques etc. for staff and students.
Tender and bid administration for various works to be outsourced.
Conducted various competitive exams in campus premises with proper seating and overall administrative arrangement.
Making micro and macro level plans for completion of work in limited time frame.
Administering Fee collection and revenue generation.
Administering front office for parents and student handling. PAGE 2
POSITIVE TRAIT(S)
* Strategic Planner.
* Self Motivator & Self Groomed.
* Efficient and Productive Goal Planner.
* Team Motivator and Team Builder.
* Business Planner.
* Honest Professional working on Deadlines.
POSITIVE STRENGTH(S)
The positive Strength(s) about my personality is
that I can work hard with honesty and withstand
the adverse condition. I have caliber to work
under pressure with my full conviction and
enthusiasm. I enjoy working and provide the best
to all associated individuals by correlating with
the daily life examples. Professional caliber,
Positive Attitude and working on to the ground
realities with true formats and data makes me to
deliver the best. Passion of learning and handling the real life problems faced by staff and
subordinates always makes me the center of
attraction.
AIM
To increase the name, fame and reputation in
rapid evolving Education world and provide the
best to the forth-coming generation to withstand
them in today’s competitive world.
Liasining with Ministries for various skill projects.
Maintaining smooth co-ordination between affiliated universities and college for proper conduction of courses.
Making of business growth and admission strategies for complete Naincy group during the time of admission.
Administering the core team of management and division of roles and responsibilities to the departments and individuals. 2.
ORGANISATION : - MATRIX EDUCATION, JODHPUR.
DESIGNATION : - Director
DURATION : - Apr ‘2006’ TO May‘2012’.
Matrix Education since its inception is one of the pioneering institute of Jodhpur providing a high end and serious education to the students of IIT-JEE, GATE, NET & SLET EXAMS. The complete process oriented system and best knowledge bank of faculty has made it the best in Jodhpur. Since its best results have prompted to expand its horizons from one centre to three centres in Jodhpur.
JOB DESCRIPTION(S)
Presentations, functions and get together.
Administrative Management.
Seminars on effective writing skills, time management, stress removal techniques etc.
Guiding faculties to teach the subject in a better manner.
Making micro and macro level plans for completion of course.
Motivational seminars to the staff members.
3.
ORGANISATION : - RESONANCE.
DESIGNATION : - HOD CHEMISTRY (Earlier)
Joint Director, Admin(Later 2004 Onwards)
DURATION : - Jan ‘2002’ to Apr ‘2006’
Have a teaching experience of 04 years in a reputed institute known by the name RESONANCE. This institute is made for providing coaching and assistance programs to the students who are appearing for IIT-JEE, SLEEE and PMT. It is one of the most prestigious institute of Kota where education delivery is PAGE 3
SKILL(S)
Operations leadership
Multi-site operations expert
Daily property operations
Front office operations
Operations and logistics
Leading program operations
Supporting operations
Campus operations
Office operations
Operations management
Operations understanding
Business operations proficiency
Leading team operations
Managing office operations
OTHER CAREER LEARNINGS
Complete Knowledge of Society by Laws,
Society Meetings, Renewal and
Correspondences done to Registrar
Society.
Preparation of Annual Reports of Society.
Affiliation Work and related
correspondences to/from various
Ministries.
Quality Certification and Quality Audit
Parameters for I.S.O.
ZIST OF JOB DESCRIPTIONS HANDLED TILL NOW
Devised new promotional approaches to
boost customer numbers and market
penetration while enhancing engagement
and driving growth.
Produced regular parameters and tracking
reports to evaluate performance, adjust
strategies and maintain agile, sustainable
operations.
taken into utmost consideration and method of “Discovery Learning” is utilized.
My job role in the above mentioned institute was to monitor the subject matter delivered to the students and to look at their knowledge and comfort level. The student management skills learnt from this institute has helped me a lot to increase the student’s number from 3200 to 4700 in one year.
ACTIVITIES UNDERTAKEN
Personality development seminars.
Conduction of student management seminars.
Planning of courseware and study material.
Motivation to staff members and students.
Seminars on stress management.
Presentations on quality audits.
4.
ORGANISATION : - NIIT JODHPUR & BHILWARA
DESIGNATIONS : - Faculty, Senior Faculty, Tech. Head, Centre Head (Last Promotion Jul. 2000)
DURATION : - Aug’99’ to Dec ‘2001’
ADDRESS : - 2nd Floor, Abhay Chambers, Jalori
Gate Jodhpur.
PROFILE OF THE ORGANISATION
NIIT Jodhpur and Bhilwara (Franchisee of NIIT Ltd.) is NIIT’s education and training center existing since 1996. Having the privilege of being top centre of NIIT in Rajasthan and among the top 5 centres in North-Eastern region. It provided various ranges of courses such as career, non-career and modular courses. It achieved a distinction of being a PBP(priveledge Business Partener) centre.NIIT Jodhpur has got 05 Sub-Fras in different areas of Rajasthan like Sumerpur, Barmer, Jaiselmer, Balotra, Bhinmal.
WORKING PROFILE
As faculty, my job involved everything related with the technical strength of the organization to providing good prospects to the students. As the centre head of the centre my job profile contains the following roles and responsibilities. PAGE 4
Supported staffs and field crews to
maximize quality and work efficiency.
Delegated assignments based on site plans,
project needs and knowledge of individual team
members.
Identified and implemented strategic plans based on accurate readings of specifications and solid
collaboration with project leadership.
Achieved substantial growth of organisation by
using market expertise and business knowledge
to make proactive decisions.
Organized and optimized daily operations of crew in campus with consistent on-time delivery.
Directed team of more than 90+ staff in
operational development of service network,
including implementation of quality
requirements and operating standards.
Boosted team productivity and efficiency by
leveraging top-notch learning, motivating and
planning abilities.
Boosted team productivity through enhanced
vision, planning, and streamlining of directive
tasks.
Established clear priorities and production quality standards.
Maintained zero site accidents and lost work
days for 08 years.
Evaluated each staff member’s strengths
and assigned tasks based upon expertise and
background.
Ensured projects were completed according to
approved time, quality and cost estimates.
Interviewed, hired and trained new staff.
Interacted in positive manner with employees
to demonstrate high standards and mitigate
issues effectively.
ROLES
Preparing students for certification exams like MCSE, MCSD etc.
Maintaining the quality standards of the staff members and sharpening their skills regarding the customer orientation and providing them good concepts of personality development.
Holding a cumbersome job of certificate collection and distribution system.
Maintaining a computerized profile of each and every student present in my batch.
Preparation of attendance report on daily basis.
Conducting seminars, IT workshop at centres, schools and corporate offices.
Conducting career development sessions for internal students.
Looking after the technical and Marketing strategies of the centre.
Handling all the four centres of Jodhpur as well as the sub fras.
Provided training to all the staff members of all the sub fras and NIIT own centres regarding the quality control, solving the grievances of the customer etc.
ACTIVITIES UNDERTAKEN
Presentations, functions and get togethers.
IT Exhibition
Administrative Management.
Technical Head for the sub-fras of Jodhpur.
Hardware In charge of the centre.
Network Administrator of the centre.
Awarded as the best Trainer of trainers by NIS Sparta.
Made NIIT Jodhpur and Bhilwara as the green belt centres.
Was in the team of Y2K compliance formed by IT Ministry of India.
PAGE 5
Oversaw employee attendance record, handled
payroll and ordered new materials for sites.
Communicated daily with vendors to keep project
operational.
Communicated with all stakeholders on job
milestones.
Coached Managers, Administrators and
executed training in Leadership
Management and Effective time utilization,
increasing productivity by more than 100%.
BOOKS WRITTEN
Chemistry Learning Tricks.
Cracking of Entrance Exams.
Trends of Evolving Education.
Some Days as Education Observer.
Empathize As Student.
Zist of Personal Details
Date of Birth: 14 August 1976
Skype ID: live:shritechquest
Languages Known: English & Hindi (Read, Write &
Speak)
REASON FOR LEAVING CURRENT
ORGANISATION
* Good Growth Opportunities & Privileges.
5.
ORGANISATION : - B.Z.S Senior Secondary School
DESIGNATION : - PGT Chemistry.
DURATION :- Jul ’96’ to Jul’99’
ADDRESS :- B.Z.S Senor Secondary School B.J.S
Colony Jodhpur (Raj)
PROFILE OF THE ORGANIZATION
One of the oldest school of Jodhpur. It is known for its history as this school was established by Brig. Zabbar Singh Ji (P.V.C) . The institution covers a large campus and all the three streams with well-equipped computer lab. Computer is being the compulsory subject from class 1st to class 12th. WORKING PROFILE
I was working as a PGT Chemistry taking the IX, X and XI classes.
ACHIEVEMENTS
Provided 100% result for the consecutive two years with maximum number of distinctions in Science.
EXTRA ACTIVITIES
Took the SUPW Camps Outside Jodhpur.
Arranged Seminars on :
o Effective Writing Skills.
o Reading and memorizing skills.
o How to crack Board examinations.
Examination in charge for board exams.
PAGE 6
HUNGER FOR KNOWLEDGE, LEARNING
AND CONTRIBUTION TOWARDS NATION
BUILDING IS IN CONTINUATION …..
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