EMMA LOU T. CARDOZA
A high performing professional with over 3 years experience, looking for work as a Receptionist/Admin in challenging environment, contributing enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my customer service skills obtained through experience. Competencies at a glance
Three times named mentioned at TRIPADVISOR for giving the excellent and good service to all the guest
A dedicated, conscientious individual with a solid background in Hotel Receptionist/ Restaurant/ Hospitality/ Administrative task Services on a large scale
Rapidly responding to and resolving any administrative problems.
Works well in fast paced environment.
Excellent organization and communication skills. Employment History
RECEPTIONIST AT ORYX LAND COMPANY (FADIA EL ENDELEK SALON) Doha, Qatar (October 24, 2018 –August 24, 2019)
Answering phone calls for client services appointment and confirming all their appointments.
Running the company reception area.
Designating the staff, performing the administrative task every day and checking the cash float.
Making the leave form of the staff and cooperating the HR team.
Sending daily report to the manager as well as to the management.
Checking the entire client’s reservation at the end of the day.
Ordering all the product needs from the suppliers.
Receiving all the products from the suppliers.
Doing the monthly inventory.
RECEPTIOINIST/ FOOD & BEVERAGE ATTENDANT/HOSTESS
Ezdan Hotel Suite Westby Doha Qatar (January, 2017 -2018) JOB DESCRIPTION
Inspected and cleaned food preparation areas to ensure safe and sanitary food handling practices
Attend roll call meetings before events kick off in order to learn function particulars, including hotel and guest expectations
Greet and welcome guests and respond to their requests in a courteous and friendly manner
Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the hotel/restaurant.
Replenish beverages when necessary, and check with guests to make sure they are satisfied
Follow attendance rules and always go to work on a regular basis PANTRY COOK
Jollibee Mabalacat City, Philippines
(Feb 04, 2014 – March 04, 2015)
Set up the pantry station
Ensured the freshness of food and ingredients by checking for quality. Keeping track of old and new items and rotating stock.
Preparing all the Pantry items which are included in manure list
Managing different order quest from customers.
Properly serve the orders and check the packing for take away items.
At the end of the shift, Cleaning the entire station including reach-ins, shelves and steam table
Co-ordinate with the bus person kitchen staff, bar staff to ensure smooth operation and guest satisfaction
Trained for any security and emergency fire situation. MACHINE OPERATOR
L & T International Group Phils., Inc.
Clarkfield, Pampanga, Philippines (Nov. 06, 2011 – Nov. 15, 2012) JOB DESCRIPTION
Refer to orders for sewing garments and select appropriate materials
Ensure that all materials and auxiliary supplies are available prior to beginning work
Start sewing machinery at the beginning of a shift and test it for proper functionality
Notify supervisors of any problems or discrepancies during the sewing process
Attach button, grips, hooks and fasteners to finished garments
Ensure that excess material or threads are cut away from the finished product
Count number of garments stitched during a shift and record this information in company provided
Shutdown all the machine process after the entire shift CASHIER
SM Hypermarket Clark, Pampanga, Philippines. (Nov. 26, 2010 – Sep. 18, 2011) JOB DESCRIPTION
Greet the customers entering establishments.
Count the money in cash drawers at the beginning of the shifts to ensure that amounts are correct and there is adequate change.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Calculate total payments received during a time period, and reconcile this with total sales. SEMINAR/ WORKSHOP/ TRAININGS ATTENDED
Place/Venue: Dau Mabalacat City Pampanga, philippines. (May 11-29, 2015)
Place/Venue: Dau Mabalacat City Pampanga, philippines. (April 1-30, 2015)
Title: SWOT ANLYSIS SEMINAR
Place /Venue: ACLC of Mabalacat Campus, philippines. (November 06, 2013) Education
Short Course of a (CABIN CREW CERTIFICATE) in year 2019 at ICON TRAINING From ACLC CENTER NEW SLATA DOHA QATAR
Associate Degree of (Office Information System) in year 2014, major in office management, From ACLC Colleges of Mabalacat Campus Dau, MabalacatCity, Philippines Personal Particulars
Date of Birth: December 7, 1992
Civil Status: Single
Colin Hanks – Executive Technical Advisor at TANZIFCO COMPNY Contact: +974********
Johan Winters – Landscape Architect/Urban Planner Contact: +974********
Ahmed Shams – Restaurant Manager of Ezdan Hotel Westbay Doha Contact: +974********
I hereby certify that the above information is true and correct to the best of my knowledge and belief. Emma Lou T. Cardoza