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Customer Service Representative

Chestermere, AB, Canada
October 19, 2019

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Arina Maknojia

*** ******* ***** ****, *********** AB T1X 0N6

Phone: 403-***-**** Email:

Customer Service Representative

Dedicated and motivated professional with diverse education and background in Business Management. Years of successful experience as a customer service representative, accountant, consulting on multifaceted projects, adhering to specified guidelines and supporting various product development and sales initiatives. Able to build and maintain positive relationships with a wide range of clients, colleagues, and key business partners. Consistently recognized for outstanding contributions and solid reputation for resolving complex issues. Commended for an organization, efficiency, and time management skills. Computer savvy and familiar with many modern systems and solutions.

Areas Of Expertise

Business Management


Project Management

Customer Focus

Process Improvement

Strategic Planning

Customer Oriented

Records & Reporting

Microsoft Office

Product Development

Organizational Skills

Problem Solving

Decision making

Cold Calling


Professional Experience

Summit Start Aug 2017- Present

Primary Educator (Supervisor)

Responsible for handling the students and build strong relationship with clients

Conducting group activities in class

Responsible for the room that each customer receives outstanding services by providing a friendly environment

Maintaining the complete care of students including physical and mental development

Adapt to work in fast paced working condition and come up with innovative ideas

Responsible for completing all other duties as assigned

Kurves Brow Bar Sep 2016 – Apr 2017

Sales Associate/Customer Service Representative

Extraordinary customer service

Responsible for handling clients for threading

Maximize sales growth, accomplish and exceed daily targets through creative selling

Fast, friendly service

Responsibility for all aspects of department organization and cleanliness.

Build permanent relationships with customers by introducing and promoting loyalty

Handling Debit, Credit, and Cash transactions

Remain knowledgeable on products offered and discuss available options

Screen Fact Services Pvt Ltd. Aug 2011 – Apr 2013


Welcome and greet clients and help them

Answer the calls

Make travel arrangements and schedule meetings based on partners itinerates

Deal with complaints or problems

Enter customer data and send correspondence

Maintain records

Handle emailing


Master of Commerce 2012 – 2013

University of Mumbai, India

Bachelor’s in Accounting and Finance 2009- 2011

University of Mumbai, India

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