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Customer Service Manager

Location:
Etobicoke, ON, Canada
Posted:
October 18, 2019

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Resume:

PINDRANI ROY

** *** ********

Toronto, ON M*V - 4G5

Mobile: (416) 899 - 0155

Home: (416) 749- 3060

Email: adamgx@r.postjobfree.com

Dear Hiring Manager,

My commitment to serving as a compassionate and hard-working caregiver, as well as my experience in caring for adults facing a variety of healthcare-related challenges and constraints, give me confidence in my ability to significantly benefit your team.

My background includes fifteen years of outstanding experience providing critical in-home support to adults who are ill, disabled, or elderly. From assisting with personal hygiene and preparing meals to running errands and transporting clients to appointments, I possess the skills and knowledge to make a significant and positive impact on the lives of your clients. Furthermore, my ability to quickly connect with individuals and establish trusting relationships, along with my strong communication and problem-solving skills and my compassionate nature, position me to thrive in this challenging capacity.

Sincerely,

Pindrani Roy

PINDRANI ROY

26 Hun Crescent

Toronto, ON M9V - 4G5

Mobile: (416) 899 - 0155

Home: (416) 749- 3060

Email: adamgx@r.postjobfree.com

PERSONAL SUPPORT WORKER

HIGHLIGHTS OF QUALIFICATIONS

Over 12 years’ experience working in community homes and private care

Strong customer service skills and ability to exercise tact and diplomacy in dealing with the public

Excellent communication and problem-solving skills

Able to work under pressure

Self-motivated with strong organizational skills

Able to handle diverse, multi-task workloads

Work well independently and in teams, enthusiastic, intuitive and flexible

Superb punctuality and time management skills

WORK EXPERIENCE

Personal Support Worker 2007 - 2019

Montage Support Services

Administered medications via mouth, inhalation, rectal, injection routes

Experienced with G-tube feeding and medication administration via G-tube

Experienced in using oral suctioning machine

Conducted daily glucometer tests and provided insulin injections as required

Assisted clients with spina bifida, epilepsy and ALS in activities of daily living, such as, bathing, toileting and dressing and personal hygiene

Assisting individuals on rehabilitation and proper positioning by utilizing Hoyer and ceiling lifts; as well as repositioning clients every 90 minutes

Transported and accompanied clients to scheduled doctor’s appointments and personal errands

Reported daily to supervisors about the progress of client’s health

Performed housekeeping and household maintenance chores to ensure a safe accident free environment

Assisted individuals with meal planning and preparation

Managed clients with intense wounds by efficiently following wound care orders

EDUCATION AND TRAINING

Personal Support Worker, Medix College

First Aid and CPR, Canadian Red Cross 2018

WHMIS, Developmental Services 2015

Administering Suppositories and Enemas, The Ottawa Rotary Home 2013

Administering Medication through inhalation and G-tube 2013

The Ottawa Community Nurse Consultant Controlled Acts Training Program



Contact this candidate