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Manager Service

Jansen Park, Gauteng, 1459, South Africa
October 18, 2019

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Winny Mdhlaluse

I am writing to apply for the position of an Administrator that was recently advertised. If you review my credentials, I am sure you will see that I can make a meaningful contribution to your organization. I am a dedicated professional who thrives in a fast-paced environment, and I am adept at handling multiple responsibilities. Because I am a self-motivated individual, I work not only until the job is done, but until the job is done right.

Because of the education, skills, and experience I possess, I am well-equipped to meet the demands and challenges of this position head on. The company's success is my success, and I am ready to work hard to help your business expand and become more profitable. With my arsenal of qualifications, I am confident that I would perform very well in this position and become a real asset to your company. In return, this position offers me the challenges and responsibilities I have been seeking. I believe it is a win-win situation for both of us.

I would like to meet you in person to discuss my capabilities and how they coincide with the duties of this position. I can be reached by phone at +27-81-534-**** or by e-mail at Please contact me at your convenience, so that we can arrange an interview at a mutually agreeable time.

Thank you for considering my application. I look forward to hearing from you soon.


SURNAME: Mdhlaluse

FIRST NAME: Refiwe Winny

HOME ADDRESS: 3845 Vezi Street, Daveyton, 1520

TELEPHONE NUMBER: +27-81-534-****

ID NUMBER: 700-***-**** 080

NATIONALITY: South African

LANGUAGES: English, Tswana, Zulu, Xhosa

Drivers License: Code 10



SCHOOL: Davey High School - Daveyton


YEAR: 1988

SUBJECTS PASSED: English, Afrikaans, Tswana, Biology, History, Biblical Studies


Reception Workshop

Business Language

Presentation Skills

Effective Business Etiquette

Business Writing Skills Course

Recruitment Essentials for Managers

Premier HR Employee Management

Premier HR Job Management


Further Education and Training Certificate: Human Resources Management and Practice Support

Business Administration Level 4 – Feb 2019 - Current


MS Word Advanced

MS Excel Module 1 & 2

MS Outlook

Placement Partner

Easy Recruit


2016 to date - Member of SABPP


EMPLOYER: EOH Mthombo (Pty) Ltd, Bedfordview

DATES OF SERVICE: 26 April 2010 to current

POSITION: Training Support Consultant



Training Support Consultant - 01 August 2018 to current:

Safety Induction Conducted on arrival of visitors

Managing the daily training attendance Register

Assistance with the Administration of HR

General Administration duties - typing, filling, and Reporting

ATR Spreadsheet

Booking of training on a daily basis

Booking of Meeting request on a daily basis

Ordering catering for the training take place of the month

Managing the Training Centre making sure everything is in order before training start or the meeting

Updating of nomination candidates on the spread sheet on a daily basis

Sending of the induction invites every month

Printing of name tags of the new delegates before the arrival on the day

Prepare of the Auditorium a night before the Induction day

Ordering of Induction materials from Our Marketing department two weeks before the Induction day

Ordering of Induction Catering and making sure if everything is in order

Associate HR Consultant:

To support and assist the HR Officer and HR Business Partner with all administration related to the employee cycle.

To build, maintain and develop partnerships with internal stakeholders in accordance with set requirements and timeframes.

To provide administrative support to the HR Business Partners and HR Officers thereby assisting with 100% accurate equity reporting.

To assist with the minimization of operational costs by solution is applied in the resolution of HR queries and issues.

To provide Line Management with required information and documents by formulating documents and information required and submitting it to the line managers within the agreed turnaround time.

oData capturing

oDraft Contracts

oLoading of employee documents

To ensure that equity figures for the relevant for the relevant BU are 100% accurate by capturing all employee related equity information on a daily basis on the PHR system.

To assist with the reduction of operational costs through the provision of suggestions and recommendations on cost saving/efficiencies to the HRBP and HR Officers twice annually.

To apply for the new petrol cards for the company employees.

To send Petrol cards statements to company employees every month.

Process of Access cards and the report of tracking of employee clocking in and out.

Process of new employees Medical Aid, Group Risk Selection, Provident Fund to the brokers.

Process exit documents of the company employees when they resigned.

Capturing of new employees onto MYHR system.

Shared Services:

Drafting confirmation of employment letters & contracts, increase & regret letters and employee benefits management, preparing and distributing certificates of services, UI19 and 12.7 forms.

Handling of maternity leave documents, on-boarding and exit interviews, capturing on the HR system and system management.

Submitting new engagement, termination and increases to payroll department, handling of employee queries related to HR, employee benefits provident fund Medical Aid.

Assisting with the production and implementation of HR policies and procedures.

Responding to other ad-hoc queries from other personnel in the company. Handling Induction for the new employees.

Being the first point of contact for HR related queries.

HR Administrator:

Description of the Role:

To provide the necessary HR Administration support to specific EOH Business Units, in an efficient, effective and timely manner. To ensure that all administrative processes are accurately and properly followed, render a professional service to the business, from the take-on of new staff through to the termination process of staff members. Specific Responsibilities

New Joiners:

Opens a personal file for each new staff member. Ensures that copies of CV, references as well as ITC checks are placed in the personal file. Places signed copy of the letter of appointment in the file. Forwards personal file to the HR Administrator, for review.

Ensures that BU’s complete the take-on forms for new employees, following up with BU’s as and when necessary. Ensures that email log-ons are requested timeously.

Forwards list of new joiners to receptionists and facilities manager, for updating of the internal telephone list.

Ensures that all employment documentation is completed by the new staff member, including application forms for Medical Aid and Provident Fund, on the first day of employment. Ensures that the completed forms are forwarded to the HR Administrator.

Follows-up with the new staff member regarding any outstanding copies of documentation/information required.

Forwards the necessary copies of documentation to Payroll.

Handles queries by new staff members appropriately, and refers issues to the HR Administrator, as and when necessary.

Prepares all documentation etc for new joiners, including access cards, on a monthly basis.

Termination of Employment

Processes resignations from the business, by initiating the appropriate termination process and procedures, ensuring that the necessary notifications are forwarded and that the individual concerned is aware of what the EOH termination of employment process involves.

Internal Transfers

Processes internal transfers, by ensuring that the necessary documentation is completed to “move” the individual from one BU to another. Ensures that the necessary notifications are forwarded to Payroll, Finance and TESS.

Personal Files

Maintains the personal files for EOH on an on-going basis, ensuring that all additional documentation is filed and is accessible to the business, should the information be required.

Treats all personal information in the strictest confidence at all times.

Petrol Cards

Processes requests for petrol cards on receipt of the completed forms from the BU.

Maintains a register of cards issued, and ensures that the necessary signatures are obtained when individuals receive their cards

EMPLOYER: Catalyst Human Asset Management - Sandton

DATES OF SERVICE: October 2009 to April 2010

POSITION: Recruitment Team Support Officer/ Receptionist



Candidate Résumés:

oTyping and capturing CVs onto Easy Recruit

oAlert the Relationship Manager to any information that is outstanding, or any problems with the information provided by the candidate

oExtract any reference / referee information from the candidate CV’s onto a spreadsheet

oExtract CVs from either P-Net or Career Junction

Candidate Liaison:

oSend confirmation emails to candidates confirming appointment date and directions to Catalyst

oObtain CVs and necessary documentation from candidates as requested by the Relationship Manager

oWelcome guests: Refreshments, application forms etc

Client Liaison:

oEmail brochure and any other relevant information to clients as requested by the Relationship Manager


oAssist Relationship Manager’s after loading the relevant job spec onto the database. Liaise with the Relationship Manager’s as to whether any of the specs need to be advertised – input into the Catalyst format and forward to the Operations Manager


Database management

Address the backlog of CVs to be captured onto the database and maintain the database so that it is up to date

Liaise with the Operations Manager with regard any improvements / changes which may need to be made to the database

Contact suitable candidates captured from the electronic back log – updating the database and enquire as to whether they are either still in the market or interested in sending an updated CV to place on the database. Forward CV to appropriate Relationship Manager and alert them to it


Name Gathering:

Conduct research for appropriate candidates on the Catalyst database for any assignments as requested by the Relationship Manager

Gather names of new companies together with sourcing new industries

Gather names of various positions within the new companies / companies that the Relationship Manager’s have already sourced e.g. Financial Managers, Company Secretary, Financial Director etc

Draw up an organogram with the various department heads

New company (client) information to be inputted onto database as a new client with the respective contact people and information obtained

Conduct research on the Internet with regard to any other projects as and when necessary


Effective telephone answering and routing of calls

Screen telephone calls

Quality message taking

EMPLOYER: Target Search and Selection - Rivonia

DATES OF SERVICE: April 1997 to September 2009

POSITION: Branch Coordinator



Effective telephone answering and routing of calls

Screen telephone calls

Quality message taking

Effect incoming and outgoing faxes and emails

Updating and capturing CV’s and job descriptions onto Placement Partner application

Diary and Address Book (email) Management

Maintain client database (to include manual card system)

Accurate filling

Record CV and interview activity accurately in to consultant’s bibles

Type and distribute letters of congratulations to candidates

Copy and file referees from candidate’s original CV’s

Manage and follow-up on Kroll MIE applications

Maintain telephone lists of common contacts (network partners, suppliers, emergencies etc)

Scrapbook advertisements

Research and client Library information management (HR Magazines,

Engineering News and Mining Weekly, Client important emails, faxes and important documents

Assist PA / Research / Recruitment Executives as and when necessary

Assist Director/s as and when necessary

Accurate administration of archiving and deleting fixed / placed candidates

Prepare presentation packs (always available), invoices and agreements

Update and maintain Asset Register



Welcome guests: Refreshments, application forms etc.

suppliers when maintenance is required (Telkom, DotCom etc.)

Maintenance of office automation equipment, telephone systems, computer equipment

Effectively log problems with service providers (Telkom, Supima, DotCom)

Order consumables (frequently request quotations from suppliers)

Programming and maintenance of Speed Dials on the Fax and PBX system

Liaise with office pack caretaker with respect to general building maintenance and distribute stationary

Curb office cost: stationary, paper, electricity and general wastage

Take stock of cleaning products and groceries


Elmarie Cronje (EOH Mthombo (Pty) Ltd – Head HR Central Services – 082-***-****

Ilse Sfreddo (EOH Mthombo (Pty) Ltd - Divisional Learning & Development Advisory - +278*-***-****

Dee Botoulas (Target Search and Selection) - Office Manager - 083-***-****

Laurette Roos (Target Search and Selection) - Recruitment Executive - 082-***-****

Gaynor Lang (Catalyst Human Asset Management) - Team Manager - 083-***-****

Minky Molefe (Catalyst Human Asset Management) - 076-***-****

I, the undersigned, certify that to the best of my knowledge and belief, the data provided correctly describes me, my qualification and my experience.

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