Customer Service Forklift Operator

Dana k. Togans

*** ********* **

Apt D

Harrisburg, PA 17109

717-***-**** (mobile)

*********@*****.***

OBJECTIVE

To obtain a position that will utilize my skills, abilities and experience to contribute to the company's success.

EXPERIENCE

Forklift Operator, Abacus Staffing

08/2019 - PRESENT

Carlisle, PA

Allen Distribution Center working on contract warehouse accounts loading and unloading trucks using a sit-down forklift, pull-pack, high-reach and organizing the freight using a scanner

and computer operating system.

CALL CENTER REPRESENTATIVE, Clark

Resources

05/2019 - 06/2019

Harrisburg, PA

Working the call center, inbound and outpound calls, verifying Medicare members claims info for renewal.

Driver, United Cab

01/2019 - 04/2019

Harrisburg, PA

Taxi

Dispatch Associate, UPS - SEASONAL

11/2018 - 01/2019

Harrisburg, PA

Dispatch responisible for contract freight liners. Working the freight yard for incoming and outgoing trucks. verifying the empties and bolting outgoing loads Host, UPMC

10/2018 - 11/2018

Harrisburrg, PA

Placing orders for hospital patients. food service delivery, collecting empty trays and rolling silverware for the entire hospital

Forklift / Picker, Volt -Schneider Electric

05/2018 - 08/2018

Mechanicsburg, PA

My Duties entailed using a forklift to pick items from racks using an rf scanner to build customer orders onto pallets, labeling the product for shipment to the correct truck dock. Heavy Lifting up to 100 lbs.package handling, shipping & receiving Stocker,Forklift, Frozen Manager, Karns Foods

Co

08/2002 - 02/2018

Linglestown, PA

I started in the bakery making donuts/cookies, then I transferred to stock the main grocery aisles, separating truck freight using an electric jack/ forklift, promoted to frozen manager, having my own department. after 5 years returned to stock at night, heavy lifting up to 70 lbs. Also a customer service representative.

Shipping & Receiving Clerk, Retail Sales,

Merchandise Price Tagging, Burlington Coat

Factory

06/2000 - 08/2002

Harrisburg, PA

As a Shipping & receiving clerk I was responsible for all incoming & outgoing freight, I did UPS, Parcel Post, and in-store transfers. I also worked the shoe department, tagging and pricing merchandise. Customer Service.

Shift Supervisor, Burger King

06/1998 - 06/2000

Union Deposit, PA

Duties included opening the store, counting the safe & making cash drawers to run the morning/lunch shift. I also did the bun order and incoming truck freight. I was responsible for all phases of restaurant work. My crew consisted of about 8 people. Waiter, Host, Prep Cook, Dishwasher, Denny's

08/1996 - 06/1998

Union Deposit, PA

I started as a Dishwasher & stock, then I was promoted to a Host until a Waiter position became available and I served as a waiter & customer service. I waited on customer, served them their food and rolled silverware.

Secretary, Clerk, Call Center, Acct Receivable,

General Laborer, JFC Staffing

10/1996 - 10/1997

Harrisburg, PA

Temp positions at Penn National Ins I was a Secretary for the facilities Dept. At EDS I was an AT&T Representative. At D&H I was a Acct Receivable clerk and at Eichelberger Construction I was a General Laborer at PP&l

Claims Examiner, Post pay Review, Blue Shield

East

07/1991 - 06/1996

Harrisburg, PA

I processed insurance medicare claims, making the correct adjustments for individuals with private and medicare insurance. I was promoted to the Post-Pay review dept to adjust claims from doctors. I also worked the call center and written correspondence Mailroom Clerk, Claims Examiner,

Pennsylvania Higher Education Association

01/1990 - 07/1991

Harrisburg, PA

I started as a Mailroom Clerk, receiving incoming mail and separating it. I also processed student loans on the basis of deferments and students that were still in school. Data Entry,Claims Examiner, The Computer

Company

05/1990 - 10/1990

harrisburg, PA

Mostly Data-Entry of Medicare Claims. I also wrote a weekly program using the cobol language on production staff.

Hydrostat Oper, label line, can shop, forklift

oper, stacker, Perk Foods Teamsters 776

10/1978 - 06/1989

Camp Hill, PA

I worked ther for 11 Years, doing various forms of factory work. I worked the Hydrostat

(pressure cooker), label line, can shop, forklift loader/warehouse and staking product on pallets.package handling, loading trucks

lower paxton parks & recreation, lower paxton

parks & recreation summer job

05/1978 - 10/1978

Colonial Park, PA

painting, roofing, building trails on blue mountain, wood chipper Warehouse Packer, New Cumberland Army

Depot- Donald Sheppard Supervisor

05/1977 - 09/1977

New Cumberland, PA

Military Base Building 81 Shipping & Packing Military items Housekeeping furniture Delivery, Goldsmith

Furniture

07/1976 - 05/1977

Harrisburg, PA

Housekeeping 5 floors of furniture, packer, delivery driver Retail Sales, Eddie's Men's Shop - Eddie Ruth

01/1976 - 07/1976

Harrisburg, PA

Retail Clothing Sales Promoted to Assistant Mgr

Benihanna of Tokyo, Takiyuka Suga

06/1975 - 12/1975

Harrisburg, PA

Bus Boy

Brookside Diner (Angies), bob & bill Gruber

06/1974 - 10/1974

Oberlin, PA

Dishwasher, prep cook

EDUCATION

Computer Learning Network

02/1989 - 08/1989

Camp Hill, PA Credits Earned: 3

Vocational/Technical Certificate

Major: Computer Programming cobol, rpg

Minor: word, excel computer languages

compilation programming/ working with the mainframe/servers HACC

02/1989 - 02/1989

Harrisburg, PA

Post-secondary education, no degree or certificate computers made easy

CD East/ Harrisburg High

08/1972 - 06/1976

Harrisburg, PA

High school graduate or equivalency certificate (GED) College Prep

SKILLS

• TYPING, AUTOMOTIVE,

CPR, AEROBIC

INSTRUCTOR, CLAIMS

EXAM,

• CALL CENTER, SALES,

CUSTOMER SERVICE,

CALL CENTER

• MEDICARE INSURANCE

ADJUSTER

QUALIFICATIONS AND ACHIEVEMENTS

CPR, Aerobic Instructor 06/24/1982

Fitness America Aerobic Instructor

CERTIFICATIONS AND LICENSES

certificate of completion issued by

Computer Learning Network in

Pennsylvania

Issued: 10/1989

Expires: 10/1989

straight "A" studnet

REFERENCES

Name: T.J. JONES

Reference Type: Professional

Job Title: SUPERVISOR

Years Known: 15

Day Phone: 717-***-****

Contact this candidate