** ********** ******, **********, *** Jersey 07003
Home Phone 973-***-****
Cell Phone 973-***-****
I am a performance-driven professional with experience in facilitating support services and office management. I possess strong organizational, customer service and communication skills with the ability to independently plan and direct all work related.
The Romero Firm
Front Desk Receptionist 5/2017 – 9/2019
Greet, sign in clients and process their intake sheets. Answer phone, take messages and transfer incoming calls to the appropriate Attorney/Paralegal Team. Open, scan, save and send the daily mail via email to the appropriate Attorney/Paralegal Team; and ensure that receipt of same was documented in the Firm's electronic database. Assist the Managing Attorney and Office Manager with the preparation of Master Court Calendar by alerting them via email of court notices received. Accepted and secured client's cash payments and processed electronic payments via the Square App. Schedule appointments.
Accredited Health Services 2/2015 – 3/2016
Payroll Coordinator and Client Care Coordinator
Worked out of three different offices to collect and process Home Health Aide’s time sheets and enter the data into the Arrow Payroll System. Coordinated appointments to meet with the Home Health Aides to go over their time sheets, re-do and have them sign. Provided documentation to the Billing/Payroll Department for the production of weekly paychecks. Alphabetized, scanned and filed all the time sheets into the patients' file. Provided Home Health Aides with letters and weekly payroll statements. Occasionally provided aspiring new Home Health Aides with the initial testing and job applications. Provided Home Health Aides with time sheets, Human Resources forms and Medical forms for completion. Provided a New Hire Orientation to the new Home Health Aides on how to complete their time sheets. Transported and distributed supplies and inter-office memorandum to the different offices. Picked up and delivered mail to and from the Post Office and outside drop box.
Cash Room Clerk 11/2013 – 4/2015
Calculate funds and update the safe log to show cash on hand. Set up the cash register tills at the start of each business day. Count and record the daily transactions. Prepare and secure the daily cash deposits and run financial reports. Secure lost items, cash bags, department keys, and electronic items. Answer phones and direct calls accordingly. Provide prompt customer service by performing required transactions. Identify customer needs and provide reference to customers regarding product sales and problem resolution. Maintain customer awareness of all promotions and advertisements. Maintain and secure all cash and cash bags at the end of the day in the store vault.
Superior Court of New Jersey
Judiciary Clerk II – Finance Division 05/2006 - 05/2013
Collecting and processing court held funds for the Child Support, Family, Civil, Special Civil and Law Divisions via the cashier window; thorough review of court documents for accuracy and compliance with court rules; Entering Complaints into the ACMS system and assigning docket numbers for the Family Division; Inputting financial data using Excel spreadsheets and the ACMS system; Reconciling receipts against Excel spreadsheets and Reconciling totals with bookkeeper; Submitting payments to the Administrative Office of the Courts via electronic mail and UPS; Preparing and running monthly statistical reports for management review purposes; Screening currency to ensure legitimacy; Processing mail
Roberts/Walsh Business School, Union, New Jersey
Certificate: Accelerated Administrative Secretarial 02/1985 - 02/1986 National College of Business & Technology, Arecibo, Puerto Rico Business Administration with Major in Accounting 07/2002 - 11/2003 West Essex County College, West Caldwell, New Jersey 09/2008 – 12/2008 Certificate: Essentials of Bookkeeping for the Small Business
Managing Attorney at The Romero Firm
Office Manager at The Romero Firm
Attorney at The Romero Firm
Attorney at the Romero Firm and Public Defender in Newark, NJ
Paralegal at The Romero Firm
Paralegal at the Romero Firm