Organized, Result-driven individual seeking a challenging position that enables to use skills in managing to increase profitability, develop existing customer sales, and to create a dynamic team for optimum performance.
November 2017 - present
Department Head for Sales (Modern Trade, Ethical, Institutional, Online)
●Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
●Meeting planned sales goals.
●Setting individual sales targets with the sales team.
●Tracking sales goals and reporting results as necessary.
●Overseeing the activities and performance of the sales team.
●Coordinating with marketing on lead generation.
●The ongoing training of your salespeople.
●Developing your sales team through motivation, counseling and product knowledge education.
●Promoting the organization and products.
●Understand our ideal customers and how they relate to our products.
●Ladies Fashion Management Corp. (SM Retail – Department Store)
March 2013 – May 2017
●Organize and maintain store merchandise according to the merchandising layout plan, also known as planogram
●Responsible for checking-in merchandise and logging invoices per operating procedures
●Ensures that the merchandise are correctly priced and displayed
●Coordinate closely with the merchandising division to ensure quality, adequate quantity of merchandise and timely delivery of stocks.
●Training of staff in stock merchandise, handles discards, engaging with the customers and to take special orders.
●Motivate each staff in achieving given sales plan through excellent customer service.
●Handles bulk of customer service responsibilities of store operations.
●Ensuring the achievement of sales plan on a monthly, quarterly and yearly basis
●To accomplish on-time submission of Business Recap on a monthly basis and Sales & Inventory Analysis on a weekly basis.
●Personal Collection Direct Selling Inc.
August 2009 – February 2013
Business Development Manager
●To achieve 100% sales performance on a monthly basis
●To recruit Managing Directors based on agreed monthly business plan and scope assigned area
●To go on site to monitor acquired business center / outlets and to tap possible business centers / outlets in the future
●To develop dealer by conducting a required training for all levels
●To achieve retention rate based on agreed standard based on BSC
●To develop and recommend strategies on how to achieve 98% Collection Efficiency Rate
●To develop a monitoring tool to ensure compliance on operational procedures (includes inventory, cash and asset management and total operational procedures)
●To champion customer service to his/her staff through regular coaching and feed backing to ensure that valid customer complaint will not exceed four(4) in a year
●To accomplish on time submission of required reports on a monthly, weekly and daily basis
●Servicio Filipino Inc.
May 2008 – July 2009
Marketing Account Executive
●Create and maintain a database of clients and leads
●Manage to identify target accounts in the assigned area
●Prepare and deliver product presentations and financial proposals, as appropriate, to key account prospects
●Facilitate timely and successful implementation of services and billing processes
●Belo Medical Group
July 2007 – April 2008
Patient Care Manager (Non-Medical)
●Coordinates and assist the Managing Physician and Reliever Doctors
●Handles patients concerns, queries and schedules
●In-charge for marketing implementation align with the corporate marketing
●Manpower supervision, monitors clinic premises, machine and equipments
●Preparing daily and weekly reports
●West Avenue Theaters Corporation – (SM Cinema)
December 2005 – June 2007
●Responsible for the efficient day-to-day control of all cinema activities includes cash handling and stock control
●Achieving audience and sales targets
●Ensuring audience satisfaction
●Implementation of advertising and promoting of films on a timely manner
●Preparing daily and summary reports, month-end reports and tracking report of all contractors
●Handling of snack bars and confectionery work
●Supervise manpower of the branch (including agencies: utilities & security guards)
●Jollibee Foods Corporation
November 2004 – November 2005
Store Marketing Officer
●Establishes & maintains good relationship with key people (local gov’t officials, school heads, church leaders, mall administrators, etc.) in the RTA through regular visits as appropriate
●Initiates tie-up activities with major establishments, enhances community PR & strengthens goodwill through community related events at least once a year
●Ensures proper & timely implementation of merchandising materials & availability of signages at strategic locations within RTA to create brand awareness and availability of packaged programs.
●Immediately handles customer concerns/needs/complaints effectively.
●Ensures all documentation requirements are accomplished according to standards.
August 2003 – November 2004
Marketing / Customer Service Asst.
●Prepares cargo bookings, weekly forecasts, summary liftings, certifications, and daily reports for counterparts
●Handling calls for client’s rate inquiries, vessel’s particulars, and other cargo concerns
●Filing of proforma Bill of Lading and cargo manifest both import and export
●Ma. Thelma N. Valle, Area Manager
Personal Collection Direct Selling Inc.
Contact No. 099*-*******
●Liwayway A. Benitez, Sales & Events Consultant
●Jemarie J. Gavino, Registered Nurse
●Philippine Women’s University, Quezon City
Bachelor of Arts in Communication Arts Major in Public Relations
1997 - 2001
●Diliman Preparatory School, Quezon City
●Trinity College, Quezon City
●Birthday: February 26, 1981
●Height: 5 ft. 5 inches
●Weight: 120 lbs.
●Religion: Roman Catholic
●SSS No: 337-480-779-0
●TIN No: 214-710-049
●HDMF No: 121*-****-****
●Philhealth No: 19-089420087-5
●Driver’s License No: N02-11-000736
Souvanna C. Salamera
Block 9 Lot 27 Dalanghita St. Palmera Homes Phase 1
Sta. Monica North Fairview, Quezon City
091*-******* / 419-0117