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Payroll Analyst/Associate Manager

October 21, 2019

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No.** Mint Street Greenwoods Executive Village Santa Ana, Taytay Rizal 1920 No.1200 Sunrise, Sitio Pag-asa Brgy. Anupul Bamban Tarlac Province, 2317



I am a highly responsible, highly motivated and goal-oriented individual who have more than a decade experience in Compensation, Benefits and other HR Related tasks.

Currently in a Supervisory level. Have performed cross-functional roles in Payroll & Benefits and proven effective in Process Management, Project Management, Stakeholder Management and People Management in BPO/Shared Service, Insurance and Banking/Financial Institutions with wide array of geographies for over 10 years.

My experiences have endowed me skills in analysis of payroll data, problem solving skills of employee related concerns, and proficiency in MS Office (Word, Powerpoint & Excel) and skills/knowledge in Lawson Payroll System, PSE HR data management system, Workday and ADP etime. My experiences of working with people from different walks in life taught me to be an efficient team player and to communicate well in a group. I am both a team player and a leader who can work under minimum supervision and is willing to be trained. WORK EXPERIENCES

January 2018 to present Collabera Technologies Private Limited Inc. Makati City Payroll ● ● ● ● ● ● ● ● ● ● ● ● Analyst Monitors Prepares Processes Prepares Reviews Engages Consolidates Monitors Secures Prepares Reviews, Prepares – Associate and to the year-and and GL and all prepares manual any leave reports accuracy collates monthly monitors monitors prepares end Visa accruals timekeeping and tax Manager employees for new reports of annualization DTRs premiums final monitors accounting the employee and pay time of such (including balances monthly Human of computation loan records being any purpose as bank payments newly payroll Resource reflected paid generating account for hired/payroll employees inquiries and Support forms separated data instruction posted from and Services) in requests employees workforce various and assigned/consolidation account government system servicing opening (Genesys) agencies for to VISA payroll such Philippines purpose as: (SSS,PHIC. Business Pag-Processing ibig) Corp. July 2016 to March 2017 C3 – Customer Contact Channels, Inc. BGC, Taguig City Supervisor ● ● Works Works – Payroll with closely & payroll Benefits with service Human providers Resources and Generalist payroll and processing Coordinators schedules ensuring timely and accurate employee data is provided to payroll

● ● department Works Serves as closely liaison for to processing for HR Human staff in Resources responding with employee third party pay inquiries payroll vendors to ensure payroll processing accurately reflects country specific pay

● ● ● practices Serves Coordinates Audits employee as and liaison the regulations funding for pay accounting records of the and payrolls with reconciles regard with to accounting against reporting submission and payroll the and vendor to third General party Ledger service posting provider, ensuring appropriate amounts/deduction are

● ● calculated Coordinates Works with and third third applied party party to payroll payroll the various services system accounts implementations provider correctly. to interpret and and upgrades. understand pay policies, (e.g., vacation, LOA, disability, workers

● ● compensation, Assists Handles with all HCM, audits government Timekeeping of internal regulations, records, and Absence workers withholding module compensation, exemptions, update in tax Workday etc.filings ). and (time related keeping documentation. system) and responsible in resolving issues raised related to Workday functionalities

April 2016 to July 2016 Wells Fargo EGS, LLC –Philippines Mckinley Hill BGC, Taguig City HR Analyst ● Analyzes, 2 - Operations compiles and reports various operational data from multiple sources, including unit production, productivity and/or quality

● statistics Under general supervision, creates and maintains database, developing and performing queries both independently and by the direction of

● ● ● management May Assists Develops also on define and ongoing implements user production requirements, policies, and workflow procedure perform user improvement and acceptance training materials efforts, testing manages to and/assure or troubleshoot small compliance projects systems-with and/government or small related segment operational regulations of larger issues and projects to maximize

● efficiency Completes and one customer or more process service improvement initiatives March 2015 to March 2016 John Clements Consultants Inc, Staffbuilders Asia Division Makati City

Payroll ● Analyst Assists 2 in (Human Payroll Resource Processing Support Services) assigned/servicing to WellsFargo Enterprise Global Solutions, LLC – Philippines

● ● ● ● ● ● ● ● Gathers Addresses Performs Partners Processes Ensures Supports Assists with and all with and related changes Employee payroll complex processes LOBs analyzes duties processes received proactively concerns payroll time data from entries for from questions time are to regarding Final compliant provide HR to from Pay time and from Time computation Final LOB’s Team with team and pay consolidating Members local members Attendance computation regulations of Resigned information and and system Managers, submission Employees changes collaborating to that Payroll impact vendor with payroll business and Time partners & Attendance to resolve processing and respond to

● ● ● enquiries Analyzes Analyzes Analyzes and control payroll processes disputes reports internal for and completion escalations reports and to from identify integrity Team and of members make data and corrections and assuring Managers, to the internal quality identifying applications, the root as cause needed and implementing solutions to

● ● ● resolve Identifies Coordinates Prepares process forms and and suggests and and processes files data procedural for issues off-data cycle and improvements payroll payroll processing payments March 2013 - February 2015 QBE Insurance Group (Group Shared Services Center Philippines) BGC, Taguig City

HR Payroll ● ● ● ● ● ● ● ● ● ● Overall Consolidates Prepares Validates Collates Prepares Performs Executes Prepares Performs Specialist In-all payroll and request and and related Tax charge statutory Work Annualization validates validate Resolvse talk duties for of hours Payroll and requirements Account year Final Payroll from induction of to processing computation employees Pay time date opening dispute for to data of resigned time New for for for submitted and New all 2000 hires employees employee data Hires employees and and ensure prepares processed compliance instruction thru payroll on required for vendor payroll documents processing October 2012 - March 2013 Startek International Limited Jupiter, Makati City Senior ● ● ● ● ● ● Payroll Handles Prepares Investigates Validates In-Performs charge Specialist processing request related Final of and computation Pay Resolves duties for computation of account Regular from Payroll of SSS time numbers Payroll of Maternity Dispute to Resigned time and for filed New Mini and Employees in Payroll Employees Sickness the Discrepancy Benefits and upload of Tracker Employees it to for Payroll all PH System site August 2010 - September 2012 Startek International Limited Jupiter, Makati City Payroll ● ● ● ● ● ● ● Specialist Assists Responsible Investigates Addresses Prepares Collates Performs in Payroll request related Payroll Employees and in gathering Related Resolves Processing duties for Account concern from pre-and Payroll employment time processing Numbers regarding Dispute to time for data Time filed form New for in Punches and Hire Final the ensure Discrepancy Employees Pay in Timekeeping computation that it is Tracker processed System of Resigned on time Employees October 2008 - August 2009 Winsource Solutions (Phils.) Inc. Pioneer Center Mandaluyong City Payroll ● ● ● ● ● ● and Manages In-Addresses Responsible Monitors Performs Benefits charge VL day related in Payroll Administrator and in Employees to auditing day SL duties and usage operations Benefits timesheet as personnel of assigned employees Concerns of submitted the records Human to of ensure and Employees for Resource in Payroll maintenance accuracy Processing Office of HRIS November 2006 – May 2008 R.R.G International Sevices, Inc. Cubao, Quezon City HR/Documentation ● ● ● ● ● ● ● Provides Conducts Analyzes In-Assists Prepares Performs charge in administration reports the related interviewing Analysis in and processing skills Verifying and duties and to submit determine applicants qualities as services advertisement assigned Officer recommendation required staffing for and the conducting of recruitment numbers for Job particular Orders to Client selection and and in skills Job News employment Order test to Paper meet and the and Create of Organizations Internet Job Job Seeker Description for objective Abroad statements November 2003 – April 2004 Citibank NA Eastwood City Libis, Quezon City Credit ● and Responsible Collections in Officer controlling Bank losses by minimizing delinquency. The job is phone based, using a highly automated process to assist in the

● collection Assists client effort. in proper management of their credit card account and other service related issues October 2002 –October 2003 Tele-Link Marketing Inc. (Standard Chartered Bank) Ortigas, Pasig City Credit ● ● Cards Supervises Handles & Personal critical agents customer Loan to ensure Team issues that Leader regarding they provide their quality accounts customer service to clients June 2002 – September 2002 GlaxoSmithKlein Makati City Medical ● ● ● ● Representative Responsible Accomplishes Maintains Develops merchandise selling in the achieving and required product activities unit number sales knowledge, with target of trade quality on implement outlet all calls assigned with proper each GSK sales class product and of customers thru marketing promotions promotion EDUCATION

Tertiary Level : Bachelor of Science in Business Administration – Major in Marketing University of the East Manila

June 1997 – October 2001


Available upon request

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