Customer Service Sales

Charlotte Anna - Hussein

* ********* *****’ Belturbet.

089*******, ****************.**@*************.**

Kakao ID: Hanna1293

PROFILE

A hardworking and respectful young person who is diligent and thoughtful in her approach to everyday tasks. I am a good communicator who can work well among a team or on my own initiative. I am keen to develop new ideas and learn new skills. I am creative and always look for a better way of doing things.

KEY SKILLS

●Ability to work to tight deadlines and follow strict instructions

●Proven experience at working both part of a team and on own initiative

●Knowledge of principles surrounding retail sales in Ireland

●English, Swahili, French, Korean speaking

EDUCATION

Sept 2017- 2018 Business with Administration QQI Level 5

Marino College of Further Education

Module: Bookkeeping Manual, Word Processing,

Business Administrator, Work Experience,Customer Service

Event Production, Spreadsheet Methods,Marketing Practice

Sept 2016 - 2017 Retail Sales & Beauty QQI Level 4

Marino College of Further Education

Modules: Work Experience, Team Working, Retail Skills, Customer Service, Workplace Safety, Skin, Eye & Make up, Maths

Sept 2015 - 2016 Theatre Performance QQI Level 5

Marino College of Further Education

2014/15 Acting Course AA Cosan, Tallaght, Dublin

2009 - 2013 Leaving Certificate

Mount Seskin, Community College, Tallaght, Co Dublin

EMPLOYMENT HISTORY

2018 - 2019 Teaching English months {6 months, Transition Year}

QEM Quality Education Minor South Korea Namyangju Maseok

●Teach how to read english

● Creating my own active Game

2011 Office Administer Weeks (2 weeks, Transition Year)

West Tallaght Resource Centre, Dublin.

●Receptionist and phone operator dealing with a variety of calls bound for individual departments

●Organising files and putting them in their correct location, excellent attention to detail needed for this

●Greeting customers in a kind and mannerly way, asking them if they need any assistance

●Checking in customers and various office duties.

2011 Shop Assisweeks(weeks, Transition Year)

Supervalu, Tallaght, Co Dublin.

●Helping customers with shopping and issues, trying to problem solve any queries that I could

●Price checking on stock, this meant making sure that each product had the correct label

●Restocking produce to make sure that the shop interior was presentable to customers throughout the day

●Keeping shop clean and helping with product promotions.

INTERESTS

I really enjoy knitting and I make various woollen items of clothing for myself and find it very relaxing. I also cook a lot and love European cooking styles. As well as this I am involved actively with the acting community college and participate fully in various plays

REFERENCES

Available on request.

Contact this candidate