Manager Resources

PATRICIA M. BAKER

***** ******** ***** - *******, ** 46507

Cell: 574-***-****

***********@*****.***

CAREER SUMMARY:

Years of progressively responsible and successful experience in Human Resources and Management. I have provided HR support to all levels of Management and Employees in functional areas of Human Resources including but not limited to recruitment and employment, personnel records, I-9 compliance, employee and/or relations/union avoidance/management best practices, job evaluations, compensation management, organization development, training, AAP/EEO, and special projects. Successfully handled complex and confidential HR issues, including investigations, EEOC claims, position statements and responses to charges. Experience in ADA, FMLA, Short/long term disability, Safety, Workers Compensation, Light Duty program and OSHA programs and compliance, including environmental and health with the 10-hour OSHA course. Oversaw flexible Staffing vendors’ activities including pricing. Have a proven record of accomplishment, improved systems and procedures. An innovative performer and Team Player who is extremely dependable, organized, perceptive and self-starting as well as ethical, flexible and have demonstrated the ability to work in diverse situations. This includes multiple mass (300+ people) hiring events within strategic deadlines.

PROFESSIONAL EXPERIENCE:

MORGAN OLSON August 2018 – June 2019

Sturgis, MI

Human Resource Business Partner – Recruited employees for a mass hiring due to an increase in business. Also responsible for I-9 compliance, orientation training, drug screening, worked with vendors of staffing, helped coordinate with light duty assignments and other HR duties as needed.

SHILOH INDUSTRIES and INTERNATIONAL BRAKE CO. September 2017 to April 2018

Pierceton, IN and South Bend, IN

Human Resources (Contract positions) – Recruited employees for a mass hiring due to an increase in business. Also preformed other HR duties.

REV GROUP July 2016 to June 2017

Elkhart, Indiana

Human Resources/EH&S Manager - Hired to turn around the Bus division to decrease turnover, increase quality and on time delivery. Executed the WARN ACT to a plant of 190 people while opening a new division simultaneously in the same plant. I took on additional responsibilities of the Environmental, Health and Safety Manager. Year to date zero injuries. April 2017 REV GROUP acquired another company in Elkhart making me point on rolling out benefits, Immigration challenges and hiring over 30 team members in one month.

FLAIR INTERIORS, INC. March 2014 to May 2015

Goshen, Indiana

Human Resources Manager – Responsible for all daily HR activities for a three-plant operation. Work in partnership with manufacturing manager to ensure safety, quality, on time delivery, direct/indirect labor percentages and continuous flow to ensure customer satisfaction.

LTI SERVICES (Contract) November 2013 to March 2014

South Bend, Indiana

Manager - Responsible for the total operations of the local office on a daily basis which includes staffing, sales, advertising, budgets, policies and procedures, background checks and on-site drug screens. Additional activities include I-9 Immigration Regulations, EEOC and ADA requirements, OSHA compliance, Worker Compensation, State and Federal laws and record keeping. I had sole responsibility for opening this location which included office location, contractors, State and Federal compliance, purchasing of all needed items and all other activities involved with a new operation.

UTILIMASTER CORPORATION (Division of Spartan Motors, Inc.)

Bristol, Indiana March 2003 to February 2013

Human Resources Manager - Responsible for recruiting, downsizing, terminations, selection and retention of salary and hourly employees. Additional responsibilities include, but not limited to, monitoring and maintaining company’s Affirmative Action Program, EEO-1 and Vets100 reporting, coaching and counseling of employees and supervisors, screen, interview and reference check prospective employees, orientation and on boarding, unemployment claims, security, coordinate pare-employment drug testing policy, maintain legal compliance with staffing functions, FMLA, ADA & Short Term Disability programs, Employee Assistance Program (EAP) oversee and coordinate on-site staffing company with policies, on boarding process and yearly contract pricing. Assisted as necessary with ramp-up periods where we were hiring upwards of 300+ people.

TOTAL QUALITY STAFFING (Division of Baker Management, Inc.)

Syracuse, Indiana June 1993 to February 2002

President/Owner - Responsible for the total operations of the corporation on a daily basis which includes staffing, sales, advertising, budgets, policies and procedures, payroll, state, federal and I-9 Immigration Regulations, EEOC and ADA requirements. Duties involved OSHA compliance, Worker Compensation laws and record keeping, purchasing, financing, credit approval and collections and the direct supervision of a three-branch operation.

Established a brand-new business from the ground floor up and grew it to a $2.0MM company with an aggressive marketing approach within a three-county rural area. Handled Workers Compensation injuries and treatment, record keeping and unemployment hearing claims, telemarketing calls, sales and customer service. Emphasized job safety and enjoyed a loss ratio of less than $1,000 in Worker Compensation claims in 1999, diligently monitoring safety practices and conducting on-site investigations along with walk-through tours. Set up a goodwill program for TQS employees on restricted Worker Compensation light duty to provide their services within the community at NO cost, resulting in a “no loss time” program.

Established a 6-year continuing partnership with the Wawasee High School Economics instructor to teach a unit on “What it takes to Succeed in Today’s Job Market.”

EDUCATION:

Ball State University Bachelor of Science Degree in Marketing

Muncie, Indiana Management and Human Resource Courses

PERSONAL:

Willing to relocate and travel

Past campaign chair for the United Way - Town of Wakarusa and Utilimaster

Past board member – Wakarusa Chamber of Commerce

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