Manager Quality

PERCY M. RILEY

**** ******** **.

Downers Grove, IL. 60516

Home Phone: 872-***-****/Cell: 779-***-****

Email: ***************@*****.***

BACKGROUND SUMMARY

Quality Management Leader with progressive and extensive experience performing internal and external audits and interpreting procedure requirements. Background includes Developing Means of Compliance, Negotiation, Management and Training with customer focus as the driving force.

*Some responsibilities and experiences overlapped between companies and job assignments.

PROFESSIONAL EXPERIENCE

ASR Int’l Corp., Hauppauge NY (Present) (15 Years) A multi-site operation

ASR is a federal government contracting company. Assignment is in Bolingbrook, lL., the nation’s largest USPS mail transport equipment repair and distribution center.

I serve as quality assurance and project manager,with broad reaching and influential authority regarding plant operations and their relationship to contract requirements.

Manage a team of 12 process auditors who perform daily audits and interpret procedure requirements for the service contractor on behalf of the USPS

Write reports on contractor’s progress toward compliance as well as areas of non-conformance, and those requiring corrective actions

Outline ways to attain required compliance as the Postal Service Liaison as well as handle negotiations on contractors’ requests for variances or temporary deviations from postal contract requirements

Complete authority over hiring and direct supervision of auditors/inspectors, and monitoring of supplier compliance and of certification issues

Grand Products, Inc., Des Plaines, IL. (1 Year) Job Shop/Contract Mfg. Env.

Served as quality assurance manager for this contract manufacturer of amusement games (“Golden Tee” was one of the most popular such game built by GPI). I hired, managed, trained, mentored and led a staff of 8 direct reports, including a supervisor. I was responsible for all things quality-related, including incoming, in-process, and final inspections. All auditing, employee hiring, disciplining, performance evaluations and overall improvement of the company’s quality system was my responsibility.

PERCY M. RILEY

2201 Prentiss Dr.

Downers Grove, IL. 60516

Home Phone: 872-***-****/Cell: 779-***-****

Email: ***************@*****.***

PROFESSIONAL EXPERIENCE (continued)

Dresser-Rand Corp.,(Prev. a Haliburton company) Naperville, IL (6 Years) Job Shop/Eqpt. Mfg. Env.

Quality Assurance Manager (Energy Equipment Production Industry) A global organization

Administered ISO 9001 certified quality management program

Conducted internal and supplier certification programs and implemented corrective/preventative actions

Performed new employee orientations (the quality related portion), administered annual management review meetings and trained all new personnel including management, engineering, purchasing and repair productions teams in quality system requirements and auditing techniques, purpose and content

Acted as point person for all third-party audits of employer’s quality system, and supervised all quality related tests/inspections and evaluations by all inspection personnel

Wrote and revised procedures as needed and drafted and wrote all final technical project reports of completed equipment repair projects (included illustrative pictures)

Performed purchasing functions including rating suppliers, qualifying, and certifying preferred suppliers/vendors

Midway/Bally Mfg. Co., Franklin Park, Il. (6 Years) Job Shop -A six-site operation

I supervised 14 direct reports for Midway, the largest manufacturer of amusement games. My group performed inspections on a very high-volume of parts, of almost every imaginable material types. Plastic parts (we had 2 molded parts mfg. facilities internally). We inspected wire harnesses, performed electronic equipment tests, as well as inspected formed metal parts, printed, silk-screened, metal fabrications, metal-stamped and punch press produced parts. We also audited and inspected printed circuit boards, as well as wood cabinets, as well as completed game assemblies. Gear mfg. and inspections thereof (apprx.6 years).

BorgWarner/Flowserve, Inc. Elgin, IL. (10 Years) Job Shop-A multi-site operation

I served as supervisor of up to 5 inspectors, and chief quality and safety officer for this world class industrial machine manufacturer of heavy industrial equipment for the energy producing industry, both new and aftermarket. I evaluated projects and submitted reports to engineering with suggested repair scopes. Such inspections/evaluations often included NTD inspections LPE/MPT, and gear mfg. and inspections-(4yrs.)

PERCY M. RILEY

2201 Prentiss Dr.

Downers Grove, IL. 60516

Home Phone: 872-***-****/Cell: 779-***-****

Email: ***************@*****.***

EDUCATION

American Society for ASQ, Milwaukee, WI-HACCP Training

Trinity College, Sioux Falls, SD.

Bachelor of Science Degree, Quality Engineering, Industrial Engineering

Elgin Community College, Elgin, IL- Business Management Courses

Triton College, River Grove, IL- Business Management Courses

CERTIFICATIONS/TRAININGS and AFFIILIATIONS

HACCP Lead Auditor Certified

Total Quality Management Certified, Supplier Auditing Certified, Liquid Penetrate, and Magnetic Particle Non-Destructive Testing Level Two Certified, Lead Assessor (CQA)

Statistical Process Control Basic and Advanced, Certified, Training in ISO 9000, 9001, 9002, JIT Performance, Additional training in Lean Manufacturing Principles, and Six-Sigma, Total Quality Systems Management certified-American Society of Quality Control

Illinois Insurance Producers Association, licensed

National Board of Realtors, licensed

*I would much prefer that your first method of contact be by email. Please feel free to leave a message when calling my personal phone numbers.

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