Kristine M. Williams
Easton, PA 18045
CAREER OBJECTIVE: Pursue a position in Business whereby I may utilize my educational
background and work experience.
Easton CardioVascular Associates, Stewart Medical October 2010 to February 28, 2019
2001 Fairview Avenue Position: Account Representative
Easton, PA 18042
. Answered phones and directed patients to medical staff or Billing Area.
. Assisted patients with scheduling appointments and with payment to bills.
. Received billing information from hospital and posted procedure to patient’s account in order
for payment to be made to provider.
. Retrieved medical records for inquiries from Insurance Companies and other medical facilities.
National Penn Investment Services July 2006 to October 2010
1620 Pond Road Position: Registered Sales Assistant
Allentown, PA 18104
Processed all Investment Representatives work to Insurance Company or Mutual Fund Company insuring accuracy and completion of work.
Contacted prospective clients arranging appointments for Investment Representatives.
Assisted clients with any questions regarding their investment choices.
As a Series 6 Sales Assistant, made Mutual Fund purchases and redemptions.
Completed Monthly Reports and correspondence to clients and Insurance Companies.
Fulton Financial Advisors August 2000 to June 2006
Bath Pike Position: Registered Sales Assistant
Bethlehem, PA 18018
Responsible for one Investment Representative work to be processed accurately and completely to Insurance or Mutual Fund Company.
Arranged appointments and seminars for Investment Representative.
Answered questions for prospective clients as well as firm clients.
Assisted firm clients with any paperwork for Insurance Company; i.e.: death claims, Required Minimum Distributions, purchases or redemptions.
Accountable for deposits made into client’s account. Purchased and redeemed any Mutual Fund trading.
Maintained client’s files and correspondence.
First Union Bank (Wachovia) June 1982 to August 1998
3840 Freemansburg Avenue Position: Benefit Specialist
Easton, PA 18045 Reassigned as Financial Service Rep
Trained ten staff members of affiliate Banks during mergers and acquisitions on Bank’s policies and practices, insuring proper handling of benefits programs.
Informed new employees of flexible benefit program.
Established new procedures and updated present procedures in Human Resources Operations Manual.
Assisted in automation of Human Resources files for active and retired employees.
Forecasted annual benefit budgets being able to remain below or within set budget.
Muhlenberg Medical Center July 1981 to December 1981
Schoenersville Road Position: Benefit Specialist
Bethlehem, PA 18017
Involved in recruitment of all levels of employees.
Conducted orientation program for all new employees.
Maintained and updated records for Management in Ancillary Departments for any Personnel and Payroll changes.
Alton Fabrics, Inc., Division of Argo November 1979 to July 1981
1801 Union Blvd. Position: Personnel Supervisor
Allentown, PA 18102
Represented Company’s interest at Unemployment Compensation hearings which resulted in 100% favorable decision for the employer.
Screened and interviewed all applicants for both plant and clerical positions.
Appointed as Safety Coordinator and established monthly tours of facility.
Wilkes Barre, PA 18702
B.S. in Business Administration, Minor in Psychology, May 1979
Investment License: Series 6 & 63
Career Institute of Technology – Word, Excel
Moravian College – Benefit and Compensation Management
Northampton Community College – Personnel and the Law Industrial Relations
References furnished upon request.