Manager Office Staff
Resume:
CURRICULUM VITAE
Steven Groenewald
Mobile Number : +27-67-653-****
E – Mail : **********.******@*****.***
*******************@*****.***
CAREER OBJECTIVE
I am highly motivated individual determined to achieve company goals, optimise business and support company direction.
Seeking to optimise team potential through management and training, promotion of best practices and encouraging a self-motivated attitude. PERSONAL DETAILS
SURNAME : Groenewald
FULL NAMES : Steven
RESIDENTIAL ADDRESS : 4 Negenster
175 Bali Village Estate
Line Street
Waterfall East
Rustenburg
0299
IDENTITY NUMBER : 751***-****-** 5
CONTACT NUMBER (CELL) : +27-67-653-****
GENDER : Male
ENTHIC GROUP : White
LANGUAGE PROFICIENCY : Afrikaans Write Speak Read
English Write Speak Read
MARITAL STATUS : Single
DEPENDANTS : None
LICENSE : Code 08
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SECONDARY EDUCATION
LAST SCHOOL ATTENDED : Frikkie Meyer High School
GRADE : Grade 12
SUBJECTS : Afrikaans
English
Mathematics
Science
Biology
Computer Science
Economics
Business Economics
YEAR PASSED : 1995
TERIARY EDUCATION
INSTITUTION : Institute of Marketing Management
COURSE : Fundamentals of Marketing
YEAR : 2000
INSTITUTION : Damelin
COURSE : Office Administration, Frontline Office and Public Relation Skills
YEAR : 2003
INSTITUTION : UNISA
COURSE : B.Comm (Management Accounting)
YEAR : 2007 – in progress
SUBJECTS (PASSED) : Economics
Business Management
Introduction to Business Management and
Economics
COURSES
INSTITUTION : Anglo Development Centre (ADC) COURSE
: SAP R/3 Overview and Logistics
SAP PM Maintenance Order Processing
SAP CO Reporting
SAP ERP CO Reporting and Functionality
SAP PM Reports and Graphs
SAP Maintenance Scheduling
SAP PM for Plant Maintenance System
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SAP Service Order Processing
SAP ERP CO for Cost Accountants
Financial Management for Non-Financial
Managers
Business Principles
Business Report Writing Skills
MS Word 2002 Advanced
MS PowerPoint 2002 Advanced
MS Excel 2002 Advanced
EMPLOYMENT
COMPANY : One Voltage Rustenburg
POSITION : General Manager
PERIOD : 01.02.2018 – 31.07.2019
DUTIES :
Direct and coordinate activities of businesses concerned with the procurement, pricing, sales, and/or distribution of products.
Manage staff, preparing work schedules and assigning specific duties.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with directors and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees.
Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Direct and coordinate financial and budget activities to fund operations, maximize investments, and increase efficiency.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Manage the movement of goods.
Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
Develop and implement product marketing strategies including advertising campaigns and sales promotions.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Plan store layouts, and design displays.
To arrange and attend weekly client meetings.
To maintain a high profile with client key personnel. Page 4 of 11
To continually look for ways of improving our client contact, also with a view to selling our Company’s full range.
Correlating monthly and quarterly client feedback reports in line with the company’s management control system.
To clear up all queries relating to service delivery immediately after receiving the query.
No exceeding of labour budget to take place without the senior manager and
To be responsible for all engagements and dismissals agreed to by the senior manager and HR.
To hold regular assessment sessions with your direct reports.
To be responsible for the timeous introduction of merit awards, employee performance awards where necessary.
Identifying of quality staff for promotion from within as part of your succession planning.
To authorise, initial and distribute all variation instructions affecting the contract.
To assist and ensure that annual increases are satisfactorily negotiated and agreed before the implementation of the annual wage increase.
To chair monthly meetings with all staff and compile minutes.
To attend the weekly Senior Management meetings of the Company.
To review and analyses complaints received.
Make safety a priority on a daily basis.
Recruiting, interviewing and making recommendations regarding the employment of staff when requested.
Make sure you are familiar with all company policies and procedures and drive compliance.
Make yourself available to assist with all reasonable and lawful instructions to assist in areas as and when required by senior management. REASON FOR LEAVING : Company liquidated
COMPANY : Camperdown Environmental Services
POSITION : Contracts Manager
PERIOD : 13.05.2014 – 31.01.2018
DUTIES :
To control all aspects of chemical, materials and consumables including weekly requisition, ordering, receiving and store/stock control processes and procedures.
To ensure adequate controls over all equipment, including cellular phones, two- way radios, cleaning equipment and client assets in accordance with fixed asset policies and procedures.
To review, on a monthly basis, that the Company’s annual leave schedule which details at any one time any cleaner’s and employee’s leave in the next 12 Page 5 of 11
(twelve) month period, is kept up to date at all times. To manage and update the monthly attendance roster.
To manage the daily attendance of all employees and attend to daily absenteeism and attendance variation.
To report all absenteeism to HR on a daily basis and attend to required head count.
To manage all attendance hours within the confines of the contract SLA and client requirements.
To be responsible for the training of and the correct implementation of the Disciplinary and Grievance Procedure for all on-site employees and to be responsible for the corrective action, hearings, and staff requests.
To be present and participate at the regular staff meetings.
To carry out the necessary inspections as required.
To be responsible for the regular review of site communication books, registers and management controls.
To arrange and attend weekly client meetings.
To maintain a high profile with client key personnel.
To continually look for ways of improving our client contact, also with a view to selling our Company’s full range of services.
Correlating monthly and quarterly client feedback reports in line with the company’s management control system.
To clear up all queries relating to service delivery immediately after receiving the query.
To be responsible for the on-going training and development needs of all staff under your control.
Identifying areas where training and development is needed and bring these to the top management attention.
To ensure that attendance registers are being timeously and accurately completed.
No exceeding of labour budget to take place without the senior manager and client’s written authority and the necessary variation instruction to be raised.
To be responsible for all engagements and dismissals agreed to by the senior manager and HR.
To hold regular assessment sessions with your direct reports.
To be responsible for the timeous introduction of merit awards, employee performance awards where necessary.
Identifying of quality staff for promotion from within as part of your succession planning.
To authorise, initial and distribute all variation instructions affecting the contract.
To assist and ensure that annual increases are satisfactorily negotiated and agreed before the implementation of the annual wage increase.
To chair monthly meetings with all staff and compile minutes.
To attend the weekly Senior Management meetings of the Company.
To review and analyses complaints received.
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To be completely responsible to comply with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety.
Conduct daily “Tool-Box" talks.
Do weekly safety assessments.
Ensure all meetings start with a safety minute.
Make safety a priority on a daily basis.
Recruiting, interviewing and making recommendations regarding the employment of staff when requested.
Make sure you are familiar with all company policies and procedures and drive compliance.
Make yourself available to assist with all reasonable and lawful instructions to assist in areas as and when required by senior management. REASON FOR LEAVING : Better Opportunity
COMPANY : Terrible Twins Services
POSITION : Owner
PERIOD : 01.01.2014 – 30.04.2015
DUTIES :
Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
Responsible for the performance and development of the business.
Prepares action for effective search of sales leads and prospects.
Initiate and coordinate the development of action plans to penetrate new markets.
Development and implementation of marketing plans as needed.
Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Maintain accurate records of all pricings, sales, and activity reports submitted.
Create and conduct proposal presentations.
Control expenses to meet budget guidelines.
Proactively support company compliance to Health and Safety legislation through adherence to company polices, processes and practices.
Ensure that all business activity is conducted in line with company values, policies and ethics codes of conduct.
REASON FOR LEAVING : Closed business
COMPANY : Africa Scaffolding
POSITION : Site Manager
PERIOD : 01.06.2012 – 31.12.2013
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DUTIES :
Communication with the Operations Manager/Client to discuss and establish daily job bookings and requirements.
Calculate scaffold loadings and establish appropriate scaffolding platform to build.
Check worksites for possible hazards identify and log.
Delivery of scaffold.
Unloading of scaffold from trucks.
Lying of wooden or steel boards (sole plates) on the ground to spread the weight of the scaffolding.
Checking levels in scaffolding structures and maintaining scaffold equipment.
Erecting all scaffolding as instructed for its intended use.
Fitting steel tubes and support braces together to form the scaffolding framework.
Fasten ladders and guard rails to scaffolding, including toe boards.
Dismantling the scaffolding and loading on to trucks.
Regularly inspecting scaffolding for safety of structure.
Using prefabricated scaffolding including aluminum structures.
To manage the daily attendance of all employees and attend to daily absenteeism and attendance variation.
To report all absenteeism to HR on a daily basis and attend to required head count.
To manage all attendance hours within the confines of the contract SLA and client requirements.
To be responsible for the training of and the correct implementation of the Disciplinary and Grievance Procedure for all on-site employees and to be responsible for the corrective action, hearings, and staff requests.
To be present and participate at the regular staff meetings.
To carry out the necessary inspections as required.
To be responsible for the regular review of site communication books, registers and management controls.
To arrange and attend weekly client meetings.
To maintain a high profile with client key personnel.
To continually look for ways of improving our client contact, also with a view to selling our Company’s full range of services.
Correlating monthly and quarterly client feedback reports in line with the company’s management control system.
To clear up all queries relating to service delivery immediately after receiving the query.
To be responsible for the on-going training and development needs of all staff under your control.
Identifying areas where training and development is needed and bring these to the top management attention.
To ensure that attendance registers are being timeously and accurately completed.
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No exceeding of labour budget to take place without the senior manager and client’s written authority and the necessary variation instruction to be raised.
To be responsible for all engagements and dismissals agreed to by the senior manager and HR.
To hold regular assessment sessions with your direct reports.
To be responsible for the timeous introduction of merit awards, employee performance awards where necessary.
Identifying of quality staff for promotion from within as part of your succession planning.
To authorise, initial and distribute all variation instructions affecting the contract.
To assist and ensure that annual increases are satisfactorily negotiated and agreed before the implementation of the annual wage increase.
To chair monthly meetings with all staff and compile minutes.
To attend the weekly Senior Management meetings of the Company.
To review and analyses complaints received.
To be completely responsible to comply with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety.
Conduct daily “Tool-Box" talks.
Do weekly safety assessments.
Ensure all meetings start with a safety minutes.
Make safety a priority on a daily basis.
Recruiting, interviewing and making recommendations regarding the employment of staff when requested.
Make sure you are familiar with all company policies and procedures and drive compliance.
REASON FOR LEAVING : Better opportunities
COMPANY : Nikita’s Coffee Shop
POSITION : General Manager
PERIOD : 01.09.2010 – 31.05-2012
DUTIES :
Recruit, train, supervise, and develop restaurant staff, including hosts, servers, cooks, bartenders, and dishwashers.
Create employee schedules to ensure adequate staffing of the restaurant at all times Handle paperwork and other administrative duties.
Maintain stock levels and order supplies when necessary.
Manage the budget and keep relevant statistical and financial records.
Plan new restaurant menus.
Ensure that the restaurant complies with all necessary hygiene, health and safety, and licensing requirements and guidelines.
Promote and market the business, while consistently assessing profitability and identifying areas for improvement.
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Address customer inquiries and complaints.
Handle complaints, conflicts, questions, and suggestions from restaurant employees.
REASON FOR LEAVING : Retrenched
COMPANY : Rainbow Rustenburg
POSITION : Stock Controller
PERIOD : 01.12.2009 – 31.07.2010
DUTIES :
Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in a timely manner.
Responsibility for purchasing and the “in-stock” levels within the agreed inventory parameters.
Purchase inventory within the agreed budgets.
Immediately alert the Materials Manager when a budget is exceeded.
Maintain a process for returns. Manage a defined area in the storeroom for returns/credits. This area will include out of dates, damaged and un-saleable goods.
Maintain harmonious working relationship with Suppliers/Vendors within the buying parameters set by the business.
Oversee and assume responsibility for the POS system and the Electronic Ordering Systems.
Observe the correct buying protocols.
Observe correct stock receiving protocols.
Complete all necessary stock takes.
Maintain the storeroom and the allocation of space for stock.
Ensure the storeroom meets OHS regulations.
REASON FOR LEAVING : Temporary position
COMPANY : Pro – Active
POSITION : Office Administrator
PERIOD : 01.07.2009 – 30.11.2009
DUTIES :
Welcome visitors and providing assistance as needed.
Monitor and maintain office equipment; inventory supplies and order replacement supplies as needed.
Create, update, and maintain personnel records, financial records, and other records/data Assist with bookkeeping.
Support department managers, staff, and CEO.
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Organize conference room scheduling, equipment, and cleaning Organize catering, coffee, or other refreshments as needed.
Assist with travel arrangements for office staff and managers.
Coordinate building and maintenance issues for general repair and updates Plan and oversee disaster and emergency procedures.
Organize special functions and social events.
Purchase computers, printers, supplies, and other equipment.
Monitor incoming and outgoing mail; receive and sign for mail/packages from couriers and deliver to proper recipient.
Prepare correspondence, documentation, or presentation materials.
Assist other departments with administrative or clerical support REASON FOR LEAVING : Retrenched
COMPANY : RPM Union Section (Mortimer Smelter)
POSITION : Cost Accountant
PERIOD : 13.06.2003 - 18.05.2009
DUTIES :
Perform month end close activities related to Cost Accounting.
Prepare actual versus plan (budget) analysis.
Prepare various financial analysis related to production costs, inventory, and expense information for various departments as needed for decision making support.
Maintain production BOMs; maintain periodic cost rolls/updates.
Analyses changes in production, raw materials, or services provided, to determine effects on costs.
Analyses actual production costs and prepares periodic reports comparing standard costs to actual production costs.
Records cost information for use in controlling expenditures.
Prepares estimates of new and proposed production or service costs.
Provides management with reports specifying and comparing factors affecting profitability of products or services.
Develop and maintain standard costs of production components in a SAP ERP system.
Maintain and improve processes and controls associated with production costs and inventory valuation.
Lead and manage the quarterly excess and obsolete inventory review process.
Ensure validity and accuracy of SAP ERP through analysis, internal audit, and coordination with inventory control, production and work order processing.
Assist in developing and documenting policies and procedures, including system requirements and internal controls.
Represent Finance/Accounting on teams designed to improve operations, reduce costs, etc.
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REASON FOR LEAVING : Resigned
COMPANY : Triple CCC Advertising and Research
POSITION : Office Administrator
PERIOD : 01.04.2000 – 15.05.2003
DUTIES :
Assists office staff in maintaining files and databases.
Prepares reports, presentations, memorandums, proposals and correspondence.
Assigns jobs and duties to office staff as needed.
Monitors office operations.
Schedules appointments and meetings for executives and upper level staff.
Serves as the go-to for office inquiries and conflicts.
Manages staff schedules.
Tracks office supply inventory and approves supply orders.
Assists in the preparation of department budgets and expenses.
Supervises all administrative personnel.
REASON FOR LEAVING : Reallocation
REFERENCES
PERSON : Gary Miller
COMPANY : GM Camperdown Environmental Services
TELEPHONE NUMBER : +27-14-592-****
PERSON : Engela van Wyk
POSITION : Stores Manager (Rainbow Chicken Farms)
TELEPHONE NUMBER : +27-14-597-****
PERSON : Theunis Potgieter
POSITION : Regional Manager – Materials Supply
TELEPHONE NUMBER : +27-14-597-****
PERSON : Tiaan du Preez
POSITION : Director – Africa Scaffolding
TELEPHONE NUMBER : +27-12-803-****
TELEPHONE NUMBER : +27-82-466-****
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