Shelly Holmes

Customer Service Associate - Lowes Homecenter

Wayland, MI 49348

adalko@r.postjobfree.com

616-***-****

Work Experience

Administrative Assistant

KLF Fire Services - Kalamazoo, MI

February 2016 to Present

Customer Service, Data Entry, Sales, invoicing general office duties . Administrative Assistant

Axelon Services Corp - Holland, MI

October 2018 to January 2019

Data entry, filing, computer work, working on multiple computer systems. Customer Service Associate

Lowes Homecenter - Holland, MI

September 2016 to May 2018

Sales, Provide excellent customer service, cash handling, phone skills, processing returns and deliveries.

Customer Service Representative/Call Center

Advantage Solutions Marketing - Grand Rapids, MI

December 2016 to March 2018

Determined customers needs and requirements by assessing customers needs, Resolved problems by clarying issues, researching and exploring answers and ALTERNATIVE solutions, Sells additional products, Data Entry, phone skills, excellent listening skills, multi-tasking and Problem solving Event Manager

Pse Tournament Housing

2011 to 2015

Data Entry, Customer Service, Sales,

Office Assistant

American Business Equipment

2010 to 2011

Travel Consultant

Sunspots International

2009 to 2009

Education

Associate

Skills

CUSTOMER SERVICE (10+ years), EXCELLENT PHONE (10+ years), EXCELLENT PHONE SKILLS (10+ years), PHONE SKILLS (1 year), DATA ENTRY (10+ years), Call Center (8 years), Customer Support, CSR (10+ years), Customer Care, Administrative Assistant (6 years), Quickbooks (3 years), Outlook (8 years), Filing, Scheduling, Sales, MS Office, Word, Excel Certifications/Licenses

Driver's License

Additional Information

Skills

Customer Service, Sales, Data Entry, 10 key, Microsoft Office, multi-tasking, excellent phone skills, dependable, self motivated, and personable