Shelly Holmes
Customer Service Associate - Lowes Homecenter
Wayland, MI 49348
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Work Experience
Administrative Assistant
KLF Fire Services - Kalamazoo, MI
February 2016 to Present
Customer Service, Data Entry, Sales, invoicing general office duties . Administrative Assistant
Axelon Services Corp - Holland, MI
October 2018 to January 2019
Data entry, filing, computer work, working on multiple computer systems. Customer Service Associate
Lowes Homecenter - Holland, MI
September 2016 to May 2018
Sales, Provide excellent customer service, cash handling, phone skills, processing returns and deliveries.
Customer Service Representative/Call Center
Advantage Solutions Marketing - Grand Rapids, MI
December 2016 to March 2018
Determined customers needs and requirements by assessing customers needs, Resolved problems by clarying issues, researching and exploring answers and ALTERNATIVE solutions, Sells additional products, Data Entry, phone skills, excellent listening skills, multi-tasking and Problem solving Event Manager
Pse Tournament Housing
2011 to 2015
Data Entry, Customer Service, Sales,
Office Assistant
American Business Equipment
2010 to 2011
Travel Consultant
Sunspots International
2009 to 2009
Education
Associate
Skills
CUSTOMER SERVICE (10+ years), EXCELLENT PHONE (10+ years), EXCELLENT PHONE SKILLS (10+ years), PHONE SKILLS (1 year), DATA ENTRY (10+ years), Call Center (8 years), Customer Support, CSR (10+ years), Customer Care, Administrative Assistant (6 years), Quickbooks (3 years), Outlook (8 years), Filing, Scheduling, Sales, MS Office, Word, Excel Certifications/Licenses
Driver's License
Additional Information
Skills
Customer Service, Sales, Data Entry, 10 key, Microsoft Office, multi-tasking, excellent phone skills, dependable, self motivated, and personable