ROBIN D LYONS
**** ******** *****, ********, ** *0066 H: 404-***-**** ***********@*****.***
SUMMARY
Self-directed Strategic Sales Professional with a proven track record for exceeding results.
Dedicated to advancing Sales as a Profession.
Key strengths in high profile, complex, multi-location Target Accounts. Focused on growth via National Account Management.
SKILLS
Strategic Account Sales Pipeline Management
Solid Communication Skills New Business Development
Strong Negotiator Organizational Effectiveness
EXPERIENCE
07/2018 to Current
Vice President of Business Development
Sales Gravy Thomson, GA
Leading the company with Top Performance in 1 year, developing long-term B2B learning & development partnerships, negotiation of contracts, planning growth strategy to increase sales.
Delivering extended contracts for Integrated Partnerships with long term revenue vs. transactional sales process.
Working closely with Sr. Master Trainers to develop the initial training
engagement, while maintaining the relationship to ensure we are
positioned for future revenue opportunities.
Building strategic pipelines focusing on vertical markets where sales training is critical to the company growth.
Developing strategic cadences to maintain familiarity with clients who will have future needs.
Maintaining a continued drive for sales excellence via my own professional
learning and development.
01/2003 to 06/2018
Sr. National Account Executive
Aramark Corporation Burbank, CA
Elite B2B Strategic National Account Executive.
Secured National Accounts (multi-location) Clients.
Contracted $2B in new revenue in 2017.
Strategic prospecting, negotiation, and marketing skills to engage in relationships that resulted in multi-location 3-5 year national contracts.
Super Stars Status for Top Performance.
Contracted high profile Target National Accounts.
Collaborated with President, CFO, Region Vice Presidents, Supply Chain,
Marketing and Operations to ensure all new business met service, operational and fiscally profitable corporate guidelines.
06/2000 to 12/2002
Operations Group Manager
Aramark Corporation Atlanta, GA
P&L Owner, Southeast Region (5 States).
Vending & Office Coffee Service.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas. Collaborated with staff to maximize customer satisfaction.
05/1998 to 06/2000 Regional Sales Manager
Aramark Corporation - Refreshment Services Atlanta, GA
Managed the Sales Managers, Sales Training & Development for newly created OCS (Office Coffee Service) Division in the Southeast Region; FL, GA, KY, NC, OH, VA.
Delivered 110% to Plan in year one.
Circle of Excellence Award
02/1996 to 12/1998
General Manager
Aramark Corporation Jessup, MD
122% of GP.
98% Client Retention.
Established clear performance goals, metrics for revenue, customer service and customer retention.
Developed sales and service strategies to improve revenue and retention.
Collaborated with staff to maximize customer satisfaction, streamline
procedures and improve bottom-line profitability.
02/1995 to 03/1996
Assistant General Manager
Aramark Corporation Jessup, MD
Met demanding business targets with high efficiency and smooth performance.
Managed Route Service Team from Washington, D.C, Northern VA, Baltimore & Eastern Shore of MD.
Managed Warehouse & Maintenance Staffs via improved efficiencies.
02/1994 to 01/1995
Sales Director
Aramark Corporation Jessup, MD
Played central role in bringing in more than $2M in new Vending Services accounts through effective competitor market penetration.
Owned strategy development and results for the Washington, D.C. and Northern VA sales territory, managing all facets of product sales and brand awareness initiatives.
01/1993 to 01/1994 Territory Manager
Aramark Corporation Baltimore, MD
Revitalized region revenue with strategic business development plan, catapulting region to top 10 in company rankings for sales & retention. Leveraged direct and organic strategies to penetrate new business areas and grow accounts.
Led district conference calls with sales & service teams to update and
align sales objectives.
02/1983 to 12/1993
Public Relations Director
United Consumers Club Vienna, VA
PR Director for Wholesale Buying Club for Home Goods & Services.
Direct Prospecting, presenting and closing.
Ranked #2 in Sales.
Average close ratio of 85% while training new hires.
05/1978 to 12/1982 Fingerprint Examiner
Federal Bureau of Investigation Washington, DC
Provided analysis/classification of criminal and latent fingerprints.
Certified Fingerprint Examiner.
Assisted with Refugee fingerprint classification and processing.
EDUCATION AND TRAINING
North Stafford High School Stafford, VA
CERTIFICATIONS
11/1996 Strategic Leadership Certification
Aramark at Penn State University.
Advancement Learning & Development course.
Focus on Strategic Thinking & Effective Leadership
12/1998 ALDP (Advanced Leadership Development Program)
Aramark at Villanova
Advanced curriculum focused on behavioral and leadership skills,
employee and development.
2/1999 - 12/2002 Workplace Diversity Certification
Aramark at Cornell University
Corporate Partnership: Educate, foster culture of Diversity/awareness.
COMMUNITY SERVICES
Habitat for Humanity
1994, 1995, 1996- Maryland, Virginia & Georgia
Strong Legs
2003-2012- Children's HealthCare of Atlanta
Songs for Kids
2015-2017
HOBBIES
International Travel & Sports