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Customer Service Accounting

Suwanee, GA
October 15, 2019

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Tishia G. Kent **** Shady Grove Rd.

Cumming, GA *0041

Phone: 678-***-**** Email:

OBJECTIVE: Seeking Administrative position where my experience will be utilized.

SKILLS: Excellent Computer Skills: MAS 200/500, GP, MS Word, & Excel

Superb multi-tasking and organizational skills

Outstanding written and oral communication skills: Switchboard

Dedicated, conscientious, detail-orientated and dependable

Excellent team player: Analytical mindset

Notary Public Since 2000

EDUCATION: Forsyth Central High School Cumming, GA

EXPERIENCE: Sustainable Solutions Group Woodstock, GA

Accounting Auditor/ AP Specialist June 2013- Present

Process 300+ vendor invoices monthly to be paid based on contracted amounts. Manage and maintain 100+ mall properties trash and recycling program. Ensure proper payment of all the equipment rentals and repairs invoices for the two largest repair companies we use. Research any discrepancies in vendor payments and work closely with vendors to get them resolved in a timely manner. Make sure my vendors are paid accurately and in a timely manner. Receive phone calls from vendors with payment questions. Work closely with operations department regarding purchase orders and making sure our operating system (Traxit) was updated properly with correct weights, pricing, and increases when approved by regional managers.

Process vendor invoices daily to be paid out weekly

Responsible for assigning the correct Vendor ID/GL when processing invoices to pay.

Worked closely with vendors daily and develop great relationships

Verified payments in GP as needed

Meet deadlines to get vendors paid on time based off payment terms

Request W9 from new vendors to get them set up in our system to be paid

Confirm vendor contracts against rates billed on invoices before processing

Work closely with Operations Department and Regionals daily

International Environmental Management Alpharetta, GA

Billing Tenant Specialists/ AR Specialist Aug 2005 – September 2012

Managed & maintained the tenant’s accounts for over 100 mall management accounts

Processed Openings, Closings, & Transfers as reported from the mall

Verified and updated any changes that regionals made on their quarterly audits

Adjusted rates due to square footages, reductions, or closed accounts

Meet special project deadlines as required

Provided tenants with excellent customer service

Processed refunds & payments

Invoiced Open Tops, Tenant Fines, & NSF fees

Posted payments from bank correspondence

Researched address changes & payments

Southtrust Bank Cumming, GA

Head Teller July 2000 – Aug. 2005

Managed the tellers for the Cumming Branch

Balancing the Vault, Money Orders, Cashier Checks, & Traveler Checks

Provided high volume of Customer Service

Cashed Checks, Made Deposits, Payments, and etc.

Coordinated implemented and managed Special Promotions to customers

Counseled any conflict between the tellers & customers

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