SCHALK WILLEM TALJAARD
* ****** ******, ******* ****, Kempton Park, 1619 South Africa Tel: +27-82-524-**** ********@*****.*** Current Position: Divisional Director - QRS at Eternity Technologies I am a highly efficient, hardworking and honest person currently residing in South Africa seeking employment in Canada. I am a well respected and productive person with 15 years’ work experience: Key Account Management, Sales, Budget Costing, Customer Relations, Personnel Management and Health and Safety. Striving for excellence to consistently meet business objectives and exceeding expectations. Ensuring customer service and satisfaction is afforded the highest attention and priority, establishing and maintaining extreme retention levels and client loyalty. Polished communication skills and interpersonal abilities, including solid presentation abilities, persuasive negotiation skills, exceptional documentation management skills. Results driven, focused, meticulously detail oriented and determined performer with an exemplary work ethic, offering the highest levels of integrity, initiative, resourcefulness, thoroughness and tenacity in working to achieve goals and objectives. A real team player.
DEVELOPED SKILLS & COMPETENCIES
Keen ability to analyse problems and find solutions.
Good time management and work planning skills.
Relate well to people at all levels and from various cultures.
Excellent organizational skills.
Manage own work – use initiative and work well without supervision.
Enjoy motivating others and being part of a team.
Exceptional teaching/coaching skills
Work well under pressure
Leadership skills
Personnel Management
Account Management
Reporting & Documentation
Project Management
Consultative Sales
Contract Negotiations
Client needs Assessment
Account Management
Introduction to SAMTRAC
Applying SHE Principles and Procedures
SAMTRAC with Distinction
Incident Investigation Level 3
ISO 9001 Introduction
ISO 9001 Internal Auditing
ISO 9001 Implementation
Practical Labour law short course
Strategic Risk Planning
General experience-based IT Skills
Professional Experience
Divisional Director – QRS at Eternity Technologies 2011 – Current Staff reporting to me 170
Duties:
Customer Relations
Budget Costing
Internal Sales
External Sales
Key Account Management
Staff Management
Reporting
Battery Bay Assessments and Guidance
Battery Life History Recording and Reporting
Health and Safety
At Eternity Technologies, I oversee my entire Division. Daily visits / meetings with Top Customer Management, Feedback Reporting, Drafting of Service level Agreements, Contract Negotiations, Staff Management, Sales, Budgets on a provincial basis. Quarterly I assist the branches on a National basis, conducting site visits, audits and obtaining customer feedback. We operate 24 hours 7 days a week. Our customers’ requirements always come first, and we ensure that we are always ready to assist.
Manager / Maintenance / Project Manager March 2005 – to 2011 Bonaero Appliances & Electrical Maintenance.
9 staff reporting to me.
Maintenance:
Small construction consisting of:
Structural repairs at town house complexes. (I.e. repairing walls, rebuilding walls, paving, window frames, sliding doors etc.
Project Management:
Planning and ordering of all required material
Managed project life time
Meeting and interfacing with customers
Quoting on prospective projects
Invoicing, including milestone invoicing
Post project evaluation
Management of Staff
Ensuring correct resources for relevant project
Assistant Manager – January 2004 – March 2005
Bonaero Appliances & Electrical Maintenance reporting to Manager – Attie Henning 9 Staff reporting to me.
Maintenance:
Small construction consisting of:
Structural repairs at town house complexes. (I.e. repairing walls, rebuilding walls, paving, window frames, sliding doors etc.
Office Duties:
All Invoices and quotes
Prepare hourly wages and overtime
Paymaster
Meet potential and existing customers
General office duties, i.e. filing etc.
Bonaero Appliances & Electrical
On Site Technician September 2003 to December 2003 Responsibilities included
Maintenance:
Small construction consisting of:
Structural repairs at town house complexes. (I.e. repairing walls, rebuilding walls, paving, window frames, sliding doors etc.
During 2003 worked in the United Kingdom in a warehouse for 8 months. Homebase Brackmills Branch and Oxford Branch:
Duties:
Picking from label scanner per order (Order Picking)
Loading with pick truck and deliver to loading bay
Shrink wrapped before delivery
Verify goods to purchase order
Education and Training
Formal Academics:
Graduate: Technical Highschool Rhodesfield N2
Training:
Introduction to SAMTRAC, Applying SHE Principles and Procedures, SAMTRAC with Distinction, Incident Investigation Level 3, ISO 9001 Introduction, ISO 9001 Internal Auditing, ISO 9001 Implementation, Practical Labour law short course, Strategic Risk Planning
Computer Skills:
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Reference
• Eternity Technologies - HR Manager: Elmarie Ungerer: +27-81-321-****
• Eternity Technologies - Managing Director: Ryan Fourie: +27-83-376-****