SCHALK WILLEM TALJAARD

* ****** ******, ******* ****, Kempton Park, 1619 South Africa Tel: +27-82-524-**** adaliv@r.postjobfree.com Current Position: Divisional Director - QRS at Eternity Technologies I am a highly efficient, hardworking and honest person currently residing in South Africa seeking employment in Canada. I am a well respected and productive person with 15 years’ work experience: Key Account Management, Sales, Budget Costing, Customer Relations, Personnel Management and Health and Safety. Striving for excellence to consistently meet business objectives and exceeding expectations. Ensuring customer service and satisfaction is afforded the highest attention and priority, establishing and maintaining extreme retention levels and client loyalty. Polished communication skills and interpersonal abilities, including solid presentation abilities, persuasive negotiation skills, exceptional documentation management skills. Results driven, focused, meticulously detail oriented and determined performer with an exemplary work ethic, offering the highest levels of integrity, initiative, resourcefulness, thoroughness and tenacity in working to achieve goals and objectives. A real team player.

DEVELOPED SKILLS & COMPETENCIES

Keen ability to analyse problems and find solutions.

Good time management and work planning skills.

Relate well to people at all levels and from various cultures.

Excellent organizational skills.

Manage own work – use initiative and work well without supervision.

Enjoy motivating others and being part of a team.

Exceptional teaching/coaching skills

Work well under pressure

Leadership skills

Personnel Management

Account Management

Reporting & Documentation

Project Management

Consultative Sales

Contract Negotiations

Client needs Assessment

Account Management

Introduction to SAMTRAC

Applying SHE Principles and Procedures

SAMTRAC with Distinction

Incident Investigation Level 3

ISO 9001 Introduction

ISO 9001 Internal Auditing

ISO 9001 Implementation

Practical Labour law short course

Strategic Risk Planning

General experience-based IT Skills

Professional Experience

Divisional Director – QRS at Eternity Technologies 2011 – Current Staff reporting to me 170

Duties:

Customer Relations

Budget Costing

Internal Sales

External Sales

Key Account Management

Staff Management

Reporting

Battery Bay Assessments and Guidance

Battery Life History Recording and Reporting

Health and Safety

At Eternity Technologies, I oversee my entire Division. Daily visits / meetings with Top Customer Management, Feedback Reporting, Drafting of Service level Agreements, Contract Negotiations, Staff Management, Sales, Budgets on a provincial basis. Quarterly I assist the branches on a National basis, conducting site visits, audits and obtaining customer feedback. We operate 24 hours 7 days a week. Our customers’ requirements always come first, and we ensure that we are always ready to assist.

Manager / Maintenance / Project Manager March 2005 – to 2011 Bonaero Appliances & Electrical Maintenance.

9 staff reporting to me.

Maintenance:

Small construction consisting of:

Structural repairs at town house complexes. (I.e. repairing walls, rebuilding walls, paving, window frames, sliding doors etc.

Project Management:

Planning and ordering of all required material

Managed project life time

Meeting and interfacing with customers

Quoting on prospective projects

Invoicing, including milestone invoicing

Post project evaluation

Management of Staff

Ensuring correct resources for relevant project

Assistant Manager – January 2004 – March 2005

Bonaero Appliances & Electrical Maintenance reporting to Manager – Attie Henning 9 Staff reporting to me.

Maintenance:

Small construction consisting of:

Structural repairs at town house complexes. (I.e. repairing walls, rebuilding walls, paving, window frames, sliding doors etc.

Office Duties:

All Invoices and quotes

Prepare hourly wages and overtime

Paymaster

Meet potential and existing customers

General office duties, i.e. filing etc.

Bonaero Appliances & Electrical

On Site Technician September 2003 to December 2003 Responsibilities included

Maintenance:

Small construction consisting of:

Structural repairs at town house complexes. (I.e. repairing walls, rebuilding walls, paving, window frames, sliding doors etc.

During 2003 worked in the United Kingdom in a warehouse for 8 months. Homebase Brackmills Branch and Oxford Branch:

Duties:

Picking from label scanner per order (Order Picking)

Loading with pick truck and deliver to loading bay

Shrink wrapped before delivery

Verify goods to purchase order

Education and Training

Formal Academics:

Graduate: Technical Highschool Rhodesfield N2

Training:

Introduction to SAMTRAC, Applying SHE Principles and Procedures, SAMTRAC with Distinction, Incident Investigation Level 3, ISO 9001 Introduction, ISO 9001 Internal Auditing, ISO 9001 Implementation, Practical Labour law short course, Strategic Risk Planning

Computer Skills:

Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Reference

• Eternity Technologies - HR Manager: Elmarie Ungerer: +27-81-321-****

• Eternity Technologies - Managing Director: Ryan Fourie: +27-83-376-****

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