Manager
Resume:
Lysa Cunningham
Marietta, Georgia, 30068
**************@*****.***
Highlights
Certified Esthetician Residential Leasing
Strong Communication Skills Operations Support
Customer Service Sales
Management Experience Independent Self-Starter
Professional Experience
2018- Present
Lifetime Fitness Spa
Woodstock, GA
Licensed Esthetician
Maintained daily spa operations focused on providing a relaxing and fulfilling customer experience.
Booked and welcomed clients as they arrived and departed
Informed guests about products available to increase sales
Performed LED Light, Eye Lash Extensions, Eyebrow and Eyelash Tinting, and Body Waxing
Provided client’s a clean and organized environment to enjoy their procedures
Improved client’s facial skin through various treatments to include Total Facials, Hydro Facials and Chemical Peels
2017-2018
Unique Beauty Spa
Owner/Licensed Esthetician
Evaluated client’s skin condition to provide care recommendations.
Performed therapeutic treatments such as Facials, Body Wraps, Custom Spray Tans and Waxing,
Provided specialty rejuvenating therapies; Microcurrent, microdermabrasion, Ultra sonic, and Led Light
Advised client’s on proper home care regimes
Received high customer praise and developed referral network
2016-2017
Lanier Technical College Esthetic – received certification
2009 -2016
Everybody’s Beautiful
Owner- Body Wrap and Spray Tanning
Provided outstanding customer service by being hospitable and helpful to our clients
Increased sales of tanning products through a consultive approach
Ensured a clean and sterile environment and assigned beds to client’s
Applied custom spray tanning and ensured customer satisfaction
2008-2009
THE PEACHTREE RESIDENTS Atlanta, Georgia
Association Property Manager (123 Condo Homes, 19 Story High Rises)
Maintained all common areas of the building along with the roof top, courtyard and fitness center
Collected monthly homeowners’ association fees and coordinated monthly home owner’s association and quarterly town hall meetings
Handled contracts on all out sourced vendors for maintenance, security, building cleaning staff and utilities
Assisted home owners in home construction
Contracted bids for common area improvements, accounts payable and receivable, monthly home owner’s association meetings and quarterly town hall meetings
2007 - 2009
AUDIO VIDEO INSTALLATIONS, LLC.
Computer installation of promethium activity boards in schools all over the United States.
Followed technical documentation to ensure proper set up
Tested systems post-set up to ensure they worked and to make certain customers were comfortable and understood how to operate them.
Adhere to and enforce all company policies, procedures, and guidelines
Technologies used: Microsoft 2007, Word, Excel, PC Anywhere
2004-05
SUN SUITES FRONT DESK MANAGER (127 rooms)
Oversaw employees to ensure premium customer service
Responsible for scheduling and payroll for all employees
Handled monthly ordering of all supplies, and housekeeping reports
Managed all Bank deposits, and reporting
2003-04
KENSINGTON MANOR, DECATUR, GA.
Assistant Manager (340 units)
Resident services, oversee employees, payroll, collection of rent, evictions, weekly and monthly reports, accounts payable in AMSI, turnkey, marketing. Complete day to day operations of the property.
1999 -2003
DEL DEVELOPMENT (db SIGNATURE PLACE) Marietta, GA.
Corporate Office /Assistant Property Manager (414 units)
Oversaw day-to-day operations of four residential apartment properties throughout Georgia
Duties included reviewing weekly reports with company President and Vice President
Lease audits and data entry into PC Anywhere
Assisted with day- to- day operations of the apartment community
Collection of rent, evictions, resident relations, weekly and monthly reports
1999 –1999
ALEXANDER PROPERTIES (d.b.a. RIDGE POINT) Marietta, GA.
Assistant Manager /Accountant (388 units)
Assisted with day-to-day operations of residential apartment property
Data entry and budget control
Ensuring positive resident relations and resolution of an issues
Produced all reports, posted rents, and handled eviction proceedings
Increased occupancy from 60% to 98% in less than three months
1997 - 1999
R.J. / SIMPSON HOUSING (d.b.a. EASTLAKE / THE LANDINGS) Marietta, GA.
Leasing Manager /Assistant Manager / Accountant (510 units)
Supervised and trained all leasing consultants
Handled Accounts payable
Organized resident activities for community building
Produced rent billing, eviction procedures, completion of all turnkey, weekly and monthly reports
Trained office staff for consistency in daily activities
1994 - 1997
GABLES RESIDENTIAL / WOOD GLEN / WOOD KNOLL. Marietta, GA.
Leasing Consultant (380 / 494 units)
Recognized as top performer for several months
Duties included processing applications of potential residents
Responsible for marketing material to increase visibility and overall residential contracts
Coordinate resident activities for community building
1989 -1994
HOMECORP / CAROUSEL APARTMENTS. Marietta, GA.
Leasing Consultant, (520 units)
Responsible for day to day leasing activities
Coordinated the YEP CLUB, (youth entertainment program) and resident activities
Handled marketing to prospective residents
Provided assistance and resolved issues for residents
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