SUMMARY OF QUALIFICATIONS:
A results driven executive with high-volume experience in business development, financial planning, marketing and overall direction of multi-unit food, beverage, and retail operations. A dynamic team builder and leader, who communicates complex information in easily understood formats, commits people to action with clear authority and accountability, and promotes a positive working environment conducive to collaboration, team work, continuous learning, and improvement.
HIGH-VOLUME FOOD Reliable and punctual
BEVERAGE Cash handling
RETAIL Reliable Team player
FINANCIAL AND OPERATIONAL DIRECTION Neat, clean and professional
FACILITY PLANNING Comfortable standing for long time
KITCHEN LAYOUT AND DESIGN Math and language skills
BID CONTRACT MANAGEMENT Delivers exceptional customer service
BRANDED CONCEPTS LolOperate grill, deep fryer and slicer
STRATEGIC PLANNING NEGOTIATIONS Proven leader
SAFETY & SANITATION Engaging personality
QUALITY ASSURANCE Culinary knowledge
PRIORITY SETTING Restaurant management
PROFESSIONAL MANAGEMENT EXPERIENCE:
Director of Culinary Services
March 2019 - present
Vitality Senior Living LLC- Maristone in Franklin
Franklin, Tennessee 37211
●Responsible from the services in a main dining room, Village memory care, and catering services serving over 5,600 meals a month, and responsible for all operations. In addition. I supervised culinary staff and plan menu’s and purchase foods for kitchens totally $16,000 monthly.
●Plan, organize and implement all the special events for catering for the residents throughout the community. Direct reports included three chefs/ 3 food service worker associates.
●Trained and coordinated all in-house training.
DIRECTOR OF DINING SERVICES
June 2017 – February 2019
Advent Christian Village Full Life Retirement Community
Dowling Park, Florida 32064
●Responsible from the services in a main dining room, Village café with a full service restaurant and catering services serving over 7,000 meals a month, and responsible for all operations. In addition. I manage member services and seasonal camp groups serving 50 – 250 guests. Supervised culinary staff and plan menu’s and purchase foods for kitchens totally $65,000 monthly.
●Plan, organize and implement all the special events for catering for more than 750 residents throughout the campus community. Direct reports included three managers/supervisors and 28, food service worker associates.
●Trained and coordinated all in-house training.
ASSISTANT DIRECTOR OF DINING SERVICES
September 2014 – May 2017
La Vida Llena Full Life Retirement Community
Albuquerque, New Mexico 87111
●Responsible from the full services in three main dining rooms, serving over 10,000 meals a month, managed all front of the house operations. Supervised six multiplex locations and kitchens in the Assisted Living, Health Care and Ma Casa -Memory loss unit.
●Arranged all the catering to 450 residents throughout the campus community. Direct reports included three managers, three facilitators, 33, wait staff, Food Production Manager and 13, Culinary FTE staff and 36 PT associates.
●Trained and coordinated all in house training.
DIRECTOR OF FOOD SERVICE
June 2013 to May 2014
Chartwells - Compass Group - San Francisco, California 94132
●Total management of Higher Education account. Director of Food Services for residential dining campus, serving more than 2,100 resident students with total annual revenue in excess of $8M.
●Supervised two extended board Café locations serving over 2,000 transactions per day. Bricks Café served an Italian Pizza concept and The Café in the Park offered sandwiches and Starbucks drinks.
●Implemented an online catering software program, incorporated social media and marketing of services with a result of a 32% increase in sales. Planned themed dinners and promotional events monthly
●Implemented a "face recognition" time keeping system to streamline payroll processing per California state wage laws. This improved productivity and allowed employee's to use their smart phone to access hours worked and schedule for the pay week.
July 2010 to January 2013
Aladdin Food Management Services, LLC - Wheeling, West Virginia 26003
●Total account management of a contract in Higher Education and Business & Industry accounts.
●Held position of Director of Operations for residential campus. Serving more than 5,000 resident students with total annual revenue in excess of $10M.
●Multiple locations on two campuses; including a mix of in-house, signature, and national brands; athletic concessions; convenience stores, and catering. Aladdin Company relocated me to begin a Business and Industry account in Akron, Ohio, as General Manager on February 1, 2012.
●Bachelor of Science:
Food Systems Managemet
Syracuse, New York 13244
●Associate of Applied Science:
Hotel & Restaurant Management
Paul Smiths College
Paul Smiths, New York 12970