Customer Service Sales

Denisa Zogjani

647-***-**** Markham ON L*C *R* ******.*******@*******.**

OBJECTIVE

My objective is to obtain a responsible and challenging position with a progressive company where my talent and ability will have valuable application, and utilization of my skills for advancement of the business. Maintain a positive and sociable experience with the respective company, while having a continuous drive to grow and learn professionally.

SKILLS

Proficient knowledge in Lightspeed, Microsoft Word, Powerpoint, Excel, and AutoCAD

Fast learner, ability to multi-task, enthusiastic, ambitious, organized and strong interpersonal skills

Fluent in English and Albanian, with some written and oral knowledge in French

The ability to lead a team, to critically think, plan and co-ordinate

WORK EXPERIENCE

SALES ASSOCIATE November 2017 – PRESENT

SUNGLASS HUT

Toronto, ON

Handling cash register, including opening and closing responsibilities

Suggestive selling and maintaining sufficient level of product knowledge

Organized shelves to maintain visual appeal of store

Ensured excellent customer service

Handled inventory and shipping of items, including transfers

RECEPTIONIST/ CO-ORDINATOR MAY 2016 – JUNE 2017

NORTHFADE BARBERSHOP

Toronto, ON

Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.

Developed positive customer relationships

Greeted customers and determined their needs

Conducted inventory, updated locations and ordered product for internal use and retail sale.

Performed opening and closing duties, includes cash/credit procedures and facility cleaning.

SALES ASSOCIATE November 2015 – APRIL 2016

SPORTING LIFE

Toronto, ON

Organized racks and shelves to maintain visual appeal of store

Developed positive customer relationships

Greeted customers and determined their needs

Trained and served as peer coach to new sales associates

WAITRESS/ HOSTESS AUGUST 2014 – FEBRUARY 2015

SYMPOSIUM CAFÉ

Seated guests, took orders

Explanation of menu, specials offers

Served food and drinks

Treated guest in to the restaurant with a positive attitude

Setting and clearing tables

SALES ASSOCIATE / CASH LEAD NOVEMBER 2013- JUNE 2014

V ICTORIA SECRET

MARKHAM, ON

Handled cash register

Suggestive selling while at the cash register

Organized racks and shelves to maintain visual appeal of store

Ensured excellent customer service

Opened with the store, creating a great customer atmosphere.

Exceptional stalk experience

EDUCATION

BACHELOR OF COMMERCE

RYESON UNIVERSITY SEPT 2014 – 2019

ST. AUGUSTINE CATHOLIC HIGH SCHOOL Sept. 2010 – 2014

Markham, Ontario

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate