Manager Service
Resume:
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Maia Noniashvili
Housekeeping manager
Highly knowledge about International five stars hotels and hospitality industry in housekeeping operation and Royal family service with over 14 years of extensive experience.
Education
Faculty of law / Georgian State University Tbilisi, Georgia From September 1987 to July 1991
General Education Diploma / LEPL - Tbilisi High school #115 Tbilisi, Georgia
From September 1976 to June 1987
Work experience
project manager / Soko Trading company Doha, Qatar Since August 2017
Work with contract manufacturing organizations and internal cross- functional teams to define project plans, manage projects through the New Product Development cycle, and ensure on-time in full delivery of launch quantity bulk/components.
Housekeeping supervisor / W Doha hotel & residence Doha, Qatar From November 2010 to February 2017
Inspect, check and release hotel rooms for arrivals following set MO standards.
Create daily task sheets for room attendants with special projects and traces- Conduct daily briefings and training for room attendants Monitor stock in pantries and act accordingly if the refill is needed- Be aware of linen usage.
Coordinate with Front Office, Engineering and Housekeeping Coordinator at all times in order to guarantee timely released for arrivals.
Managing and overlook daily operation on assigned floors- Train, coach and motivate room attendants in order to achieve the highest quality standards.
Teach and train staff on SOP (Standard Operation Procedure ) training, safety and security, and chemical usage. Take ownership of any guest complaints and follow up on the service recovery.
Supervise the daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards, and procedures. Languages
English
Russian
Georgian
Native languages
Assets
Responsibility
Hard worker.
Flexibility
React quickly to changing
business conditions.
Interests
Sport or hobby
Travel, work out,
swimming Visit new
places and experience
different customs and
cultures
making197007@gmail.c
om
Al mansoura, 00974
Doha
Date of birth
07/01/1970
Georgian
7721 +974 5070
10/14/2019
file home/cvdesignr/cv/pdf/5da46bea75b82.html 1/1 Maia Noniashvili
Work experience
Pre-opening, Assistant Manager of Housekeeping / Holiday inn Hotel Tbilisi, Georgia
From March 2009 to November 2010
Set-up of Rooms and Public Area after renovation or completion from construction.
Punching and defecting in conjunction with Project Team. Develop strategic and logical workflow analysis and subsequent, Set-up of cleaning and maintenance systems for all Rooms and Public Areas. Set-up of pantries and stores, and establish cost control systems. Manager of Operation / Sachveno Hotel Tbilisi, Georgia From November 2002 to January 2009
Having control of incomes and expenses.
Control of the operation: FB, Housekeeping, Front office. Director of the company - Private property / "TM" - Advertising company Tbilisi, Georgia
From November 1996 to September 2002
Was doing an advertising service for hotels, restaurants, factories, and foreign-firms.
The company was contained print Shop and Sewing workshop. Sales Manager / RCI "Holiday Direct" - English and Spanish company Tbilisi, Georgia
2019
In charge of the company, there was to sell timeshare certificates of the international organization - RCI (Resort Condominiums International) Give presentations for the clients about our products, follow up on the service for the members.
Skills
Training
Luxury hospitality International standards Training - W Hotel Doha Guest relation Training - W Doha Hotel
Customer service manual for hotels - W Hotel Doha
Training for professional cleaning equipment, products, and supplies- W Hotel Doha
Human relations training - International company RCI - Georgia Computer skills - Windows, Microsoft, Opera - Hotel systems management.
making197007@gmail.c
om
7721 +974 5070
Contact this candidate