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Manager Service

Location:
Rawdat Al Khail, Qatar
Posted:
October 18, 2019

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Resume:

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Maia Noniashvili

Housekeeping manager

Highly knowledge about International five stars hotels and hospitality industry in housekeeping operation and Royal family service with over 14 years of extensive experience.

Education

Faculty of law / Georgian State University Tbilisi, Georgia From September 1987 to July 1991

General Education Diploma / LEPL - Tbilisi High school #115 Tbilisi, Georgia

From September 1976 to June 1987

Work experience

project manager / Soko Trading company Doha, Qatar Since August 2017

Work with contract manufacturing organizations and internal cross- functional teams to define project plans, manage projects through the New Product Development cycle, and ensure on-time in full delivery of launch quantity bulk/components.

Housekeeping supervisor / W Doha hotel & residence Doha, Qatar From November 2010 to February 2017

Inspect, check and release hotel rooms for arrivals following set MO standards.

Create daily task sheets for room attendants with special projects and traces- Conduct daily briefings and training for room attendants Monitor stock in pantries and act accordingly if the refill is needed- Be aware of linen usage.

Coordinate with Front Office, Engineering and Housekeeping Coordinator at all times in order to guarantee timely released for arrivals.

Managing and overlook daily operation on assigned floors- Train, coach and motivate room attendants in order to achieve the highest quality standards.

Teach and train staff on SOP (Standard Operation Procedure ) training, safety and security, and chemical usage. Take ownership of any guest complaints and follow up on the service recovery.

Supervise the daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards, and procedures. Languages

English

Russian

Georgian

Native languages

Assets

Responsibility

Hard worker.

Flexibility

React quickly to changing

business conditions.

Interests

Sport or hobby

Travel, work out,

swimming Visit new

places and experience

different customs and

cultures

making197007@gmail.c

om

Al mansoura, 00974

Doha

Date of birth

07/01/1970

Georgian

7721 +974 5070

10/14/2019

file home/cvdesignr/cv/pdf/5da46bea75b82.html 1/1 Maia Noniashvili

Work experience

Pre-opening, Assistant Manager of Housekeeping / Holiday inn Hotel Tbilisi, Georgia

From March 2009 to November 2010

Set-up of Rooms and Public Area after renovation or completion from construction.

Punching and defecting in conjunction with Project Team. Develop strategic and logical workflow analysis and subsequent, Set-up of cleaning and maintenance systems for all Rooms and Public Areas. Set-up of pantries and stores, and establish cost control systems. Manager of Operation / Sachveno Hotel Tbilisi, Georgia From November 2002 to January 2009

Having control of incomes and expenses.

Control of the operation: FB, Housekeeping, Front office. Director of the company - Private property / "TM" - Advertising company Tbilisi, Georgia

From November 1996 to September 2002

Was doing an advertising service for hotels, restaurants, factories, and foreign-firms.

The company was contained print Shop and Sewing workshop. Sales Manager / RCI "Holiday Direct" - English and Spanish company Tbilisi, Georgia

2019

In charge of the company, there was to sell timeshare certificates of the international organization - RCI (Resort Condominiums International) Give presentations for the clients about our products, follow up on the service for the members.

Skills

Training

Luxury hospitality International standards Training - W Hotel Doha Guest relation Training - W Doha Hotel

Customer service manual for hotels - W Hotel Doha

Training for professional cleaning equipment, products, and supplies- W Hotel Doha

Human relations training - International company RCI - Georgia Computer skills - Windows, Microsoft, Opera - Hotel systems management.

making197007@gmail.c

om

7721 +974 5070



Contact this candidate