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Manager Customer Service

Location:
Johannesburg, Gauteng, South Africa
Posted:
October 18, 2019

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Resume:

Kamogelo Phondoane

PERSONAL INFORMATION

Address: **** ******** *** *

Orange Farm

1984

Email: adal90@r.postjobfree.com

Telephone: 074-***-****/074-***-****

Identity Number: 910**********

PROFILE

I am goal driven, with good communication and organizing skills and able to work under pressure. Kamogelo is currently looking for a challenging role with an organization where she can make a name for herself.

PROFESSIONAL QUALIFICATION & EDUCATION

2010-2011 Sekhukhune FET College Qualification Status Financial Management N4-N6 Completed

2010 Marsh Computer Training Qualification Status

Computer skills Completed

2009 Rutasetjhaba Secondary School Qualification Status Matric Results: Completed

● Sesotho

● English

● Accounting

● Mathematics

● Business Studies

● Life Orientation

● Economics

WORK EXPIRIENCE

2015 Bidvest Events

K-log & Wages Admin

● Capturing client costs of a function on daily basis

● Compiling the daily wages into a weekly spread sheet and sending the spread sheet to the wages department to be invoiced

● Delivering invoices to different sites for clients who requested staffing

● Ensuring that the shifts on the PRP Solutions(Clocking System)are loaded on a weekly basis, or daily basis depending the new booking received of functions and ensuring the staff clock according to the shifts rostered

● Organizing staffing for different sites

● Dealing with employee pay queries

2014 Bidvest Events

Waitress

● Ensuring that the venue has been set up according to the function requirements

● Taking orders and serving guests

● Providing an excellent customer service

● Answering questions to the guests regarding the menu and beverages for the day

● Ensuring the customers are happy with their orders. KEY SKILLS

Microsoft Office Word 2007, Microsoft Office Excel 2007, Microsoft Office Outlook 2007, Outlook Web App, strong admin skills and I am a fast leaner.

REFERENCES

1. Bidvest Operations Manager : Shinaaz Roberts

Contact Number : 082-***-****

2. Senior Operation Manager : Thabo Mathe

B Mckenchnie on the Rand Club

Contact Number : 073-***-****

3. Bidvest Assistant Contract : Kgotla Molefi

Manager

Contact Number : 082-***-****/(011-***-****



Contact this candidate