Administrative Assistant Office

Jennifer Watson 704-***-**** ***********@*****.*** 920 Stockbridge Dr. Fort Mill, SC 29708

SUMMARY PROFILE

Highly motivated Administrative Professional with over 15 years’ experience providing administrative and customer support in multi-industry environments. Excels at leveraging interpersonal leadership skills, demonstrates success in outstanding communication and organizational skills. Ability to manage multiple projects simultaneously while supporting daily office operations. Proficient in Microsoft Office Suite, SAP, Oracle, Kronos, Heat, Concur, Amex and BCD travel

EDUCATION

Associates in Human Services Management in 2012

University of Phoenix, Norwalk, CT

PROFESSIONAL CERTIFICATIONS

Public Notary, State of Maryland

PROFESSIONAL EXPERIENCE

American Society for Microbiology Washington, DC (contract position) Nov 2018 – June 2019

Administrative Assistant

Provided high level administrative support to the office of the CEO and Public Policy team

Managed extremely active calendars, assisted with special projects

Reconciled monthly departmental credit card and travel statements

Provided logistical support for meetings and events

Responsible for taking and typing meeting minute for weekly CEO Direct Reports Meetings

Editing, formatting and proof reading documents as requested

GlaxoSmithKline Rockville, MD (Contract position) Sept 2017 – Sept 2018

Administrative Assistant

Supported the study delivery management project lead, and twenty to thirty senior team members

Prioritized work to meet department needs, exercising initiatives and judgment in making decisions.

Oriented new employees to the organization (setting up a designated log-in, workstation, email address, etc.)

Assisted with new hire orientation, onboarding and off-boarding processes

Scheduled job interviews, assisted in interview process, updated status report and pay changes

Worked closely with the finance department to assist in solving issues with procurement

Responsible for international and domestic travel arrangements prepare itineraries, transportation arrangements

Processed a high volume of complex expenses reports, invoices and purchase orders

Arranged meetings, events and conferencing (telephone and video) domestic and international

Prepared/collate presentations, correspondence and reports for department and team.

Johns Hopkins University Elkridge, MD Oct 2016 –Mar 2017

Administrative Coordinator (contract position)

Served as the initial contact person for the admissions front desk office in person and by telephone

Processed approximately 50 to 150 transcripts per day electronically and manually

Demonstrated ability to communicate effectively with prospective students, staff and administration

Assisted with general advising of new students and discusses programs with prospective students

Escalated enrollment issues in a timely manner, communicated enrollment deadlines to students

Assisted with direct mail, telephone and email follow-up with student prospects and applicants.

Federal Aviation Administration Washington, DC May 2016 – Sep 2016

Senior Administrative Assistant (Contract position)

Team player who is flexible, self-starter with strong attention to detail

Provided day to day administrative support to the CPS Project Team and client

Managed senior leads calendar and maintained schedule of appointments and meetings

Developed and submit travel and supply purchase authorizations

Prepared meeting/project team deliverables (formatting/technical editing/printing)

Supported meeting scheduling/ booking (de-conflict where necessary)

Set priorities and recognized when re-prioritization is needed based on project and client needs

Johns Hopkins Health Care, Glen Burnie, MD Jun 2014 – May 2016

Senior Administrative Assistant - to Senior Director of Information System

Supported four high level executives as well as 90 members of the Information Systems Department

Served as a vital & pivotal point of communication for staff members and external stakeholders

Tracked weekly time sheets sick time and annual vacation records for 3 different departments

Conducted audits of payroll, benefits, and other HR programs, and recommending corrective actions

Assisted resolutions to any payroll errors, coordinated job interviews with the hiring managers

Facilitated Change Control and Change Management meetings for Claims Systems purposes

Supervised telecommunications systems including voice, data, and video communications

Reconciled 40 plus company invoices per day and creates purchase requisitions using SAP

Coordinated domestic travel arrangements and manages travel and expense reimbursements

Prepared meeting agendas/minutes and distributes reports in a timely manner

Cherry Lane Nursing Center, Laurel, MD Nov 2013 – May 2014

Activities Assistant

Implemented strong interpersonal and leadership skills by building effective relationships

Assisted with transporting, communicating, and setting up for weekly activity programs

Maintained sufficient activity supplies, develops monthly calendar of planned activities

Prepared quarterly progress notes to ensure residents files were updated and accurate

Attended care plan meetings, assessed residents for activity groups

Conducted one on one activity therapy to offer sensory stimulation

Completed activity assessments on new residents, prepared activity care plans

Kelly Services, Bridgeport, CT Aug 2008 – Oct 2013

Administrative Assistant (contract positions)

Retained the company directory, personnel headcount list and weekly time sheet reporting

Composed memos, letters, processed company invoices and travel arrangements

Managed multiple administrative projects simultaneously

Organized in- house catering and off site dining for executive quarterly meetings

Monitored visitors access and issues passes when required

Operated switch board and transfer calls to appropriate departments

CTE, Inc. Alternative Incarceration Center, Stamford, CT Sep 2007 – Aug 2008

Administrative Assistant – to Director of Alternative Incarceration Center

Reconciled all accounts payable and receivables for company vendors

Assisted with preparation of statistics reports and case management reports.

Coordinated staff meetings, company picnics, holiday events, board meetings

Gathered materials, and completed minutes for quarterly Board of Directors meetings

Educated clients in a variety of life and cognitive skills, training and restructuring

Compiled and submitted information for continuing education credit certification

Monitored programs that enhanced personal growth and development

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