Uma Devi Guthe
Technical Project Manager skilled in streamlining operations and maintaining schedules with extensive experience in Project Management, Change management, Procurement and asset management of IT services.
Technical Skills Summary:
Implementations - Data center, disaster recovery center, IT infra and Network implementations
Project Management - Technical project management, Clarizen, JIRA
IT Service management - Incident, Problem, Change and deployment management, Asset management
Service improvements - LEAN, Six Sigma (DMAIC), Theory of constraints
Certifications - ITIL
STARR /Atos Syntel –Project Manager July 19- till date
Employer: Atos Syntel
Project Description – Atos Syntel partners with top technology and platform companies to deliver cutting edge solutions to its clients. Starr Insurance Companies (or Starr) is a leading insurance and investment organization, providing property and casualty insurance solutions to almost every imaginable business and industry in virtually every part of the world. Atos Syntel helps in managing many projects in STARR along with other vendors.
Responsible for leading project teams and managing all activities in a project life-cycle (initiation planning, executing/controlling, and closing) associated with high visibility projects that are long-term, across one or more lines of business and carry a substantial impact to the relevant businesses.
Interacts with senior leadership and major stakeholders to establish strategic plans and objectives for programs or projects.
Consults with business partners to clarify and define complex project requirements, budgets and business cases, including statements of work.
Creates and deliver presentations on program or project goals and plans, including progress reports.
Responsible for end-to-end program or project management, demonstrating ownership of the entire process from beginning to end.
Develops and implements program and project level processes, procedures and performance metrics.
Responsible for sourcing, negotiating and managing outside vendors.
Managements of family or series of projects associated with a specific business strategy to obtain benefits and controls.
Ensures program/project-related risks are managed according to the Project Management Policy.
Lead project staff, including training and providing input to performance evaluations
Amriprise /Atos Syntel –BAU Tech Project Manager Oct 18– July 19
Employer: Atos Syntel
Project Description – Atos Syntel partners with top technology and platform companies to deliver cutting edge solutions to its clients. Ameriprise is diversified financial services leader through core businesses – Advice & Wealth Management, Insurance & Annuities, and Asset Management. They help people feel confident about their financial futures. Atos Syntel helps in managing many projects in Ameriprise along with other vendors.
Keeping track of information and documenting artifacts in logical way.
Follow up with multiple teams for the information to meet project deadlines
Provide inputs to project manager as and when information is needed.
Keep all required stake holders up to date with the current information
Good understanding & exposure to SDLC & Development cycle, Liaison between core dev/test forum & business / technology leaders
Good communication & presentation skills & conversant with project planning & tracking process / tools.
Work with the team manages the backlog, resource management and training.
Able to work in a dynamic waterfall and agile environment.
Scheduling work managing cross commit deliverables.
Provide daily and weekly reporting on productivity velocity.
Manage financials for the program and projects
Surface and manage blocking activity and escalate as needed.
Cargill / TCS –Project Manager Oct17–Oct 18
Employer:United Software Group
Project Description: TCS (Tata consultancy services) is an infrastructure service provider managing infrastructure projects for Cargill. Cargill provides food, agriculture, financial and industrial products and services to the world across 70+ countries. TCS manages many projects supporting Cargill’s IT infrastructure Data centers spread across the globe as well as the cloud infrastructure.
Responsible for leading small scale, lower risk projects and managing all activities in a project life-cycle (initiation planning, execution/controlling, and closing) associated with projects that are typically business unit -focused and/or lower in risk, scope and complexity.
Consulting with business partners to clarify and define project requirements and business case, including development of a statement of work.
Developing and revising of project plans and budgets, tracking project/budget status, identifying and negotiating resolution of issues, escalating as necessary and ensuring project tasks are completed according to established timelines.
Interacting with mid-management to create and deliver presentations on project goals and plans, including progress reports.
Participating with project teams to complete more complex project work. Managing the monitoring and reporting of the resources, meetings and documentation
Cargill / TCS – Software Asset Manager Mar16–Oct 17
Employer: United Software Group
Software Licensing and Compliance Management
Software Change Requests Process Governance and Management
Software and Hardware Inventory Management
Software Requests Approvals for Installations or for Purchases
Managing the Enterprise-wide Agreements of Major Publishers like IBM, Microsoft, Oracle, Adobe, etc.
Managing the Alliance level agreements with Strategic vendors
Reading the End User Licensing Agreements, Vendor Agreements, Product T&C's, Identifying and Highlighting of Risks and suggesting the controls
Reviewing the Software Titles before introducing in the enterprise environment
Initiating the Vulnerabilities checks for the Freeware/Open source Software’s, approving the usage with no or low risks
Managing and Coordinating the periodic Internal Audits and Compliance checks
Suggesting various tools for discovery of installs and comparing with the purchase data
Maintaining the purchase records in desired meaningful format, designing the templates
Coordinating with the management for Vendor Software Audits
Management reporting for the inventory, Consume Vs Purchased Reports
Designing templates for asset verification and inventory recording
Initiating and completing the periodic physical verification of capital assets
Coordinating with the Finance departments for comparing and correcting the finance books based on physical verification carried out
Asset Donation and Scrapping or Disposal Management
Coordinating with the scrap vendors and managing the bidding process and vendor finalization for asset disposals
Cargill / TCS – IT Procurement Specialist Oct 14 – Feb 15
Employer: United Software Group
Responsible for Global Procurement of hardware asset purchase, software license purchase, software contract renewals
Responsible for depot purchases of NA and Canada.
Responsible for Global Procurement training of new Procurement Agents
Assigned supervisory duties to assign purchase work to various people in the procurement group
Participate in improving the Global Procurement Process
Facilitate weekly meetings to keep the group informed of any changes or coming projects
Request for Order placement and follow up
Provided input into service strategies, because of my experience in working with various vendors
Approved all invoices and billing information for orders we place to confirm they are correct
Update purchase details in Sharepoint for tracking purposes and this helps with charging back hardware & support costs, etc.
The Nielsen Company -Global IT Provisioning Analyst Apr 12 – Sep 14
Employer: Tata Consultancy Services
Responsible for hardware asset purchase, software license purchase, software contract renewals, annual maintenance contract renewals, vendor management and service contract renewals for North America and Asia pacific regions.
Proficiently use customized tools like CCM (Customer Call Management), a ticketing tool for hardware and software requests, SAP tools for procurement of assets, Outlook/Webmail for mails and Microsoft Excel for tracking data.
Coordination between multiple projects globally for their IT Infrastructure requirements.
Responsible to project and allocate budget for each business-like Media, Watch, Consumer, Buy, Enterprise etc., for infra and Non-Infra related expenses.
Responsible for generating monthly/quarterly trend reports against budgets and submit to management for their analysis.
Responsible for all the Infra and Non-Infra related procurement approvals.
Single point of contact for APAC regions all purchases for Hong Kong, Australia and New Zealand regions
Collaborated with Technology teams to ensure equipment and software standards are documented
Served as a software expeditor, vendor auditor and asset manager.
Responsible for invoicing and software contract management/renewal.
Responsible for the creation and continuous review of vendor SLAs and issued RFP’s.
Located reliable vendors and negotiated contracts.
Deutsche Bank / TCS– Data Analyst Mar 11 – Mar 12
Employer - Focus Infotech
Responsible for Conducting Data analysis based on requirements from Operations, Clients etc.
Data reporting and trending analysis on a daily, weekly and monthly basis.
Tracking Knowledge Base usage and daily reporting
SLA reporting and tracking.
Generate and report individual/project performance based on SLA.
Analyzing trend on Incidents, Outages, call flow pattern etc.
Any exorbitant trend noticed would be brought to the attention of Operations Manager, Service Desk Lead and the Team leads.
Sambhram Academy of management Studies- Project Coordinator Sept 03 to July 07
Employer –Sambhram Academy of Management Studies
Preparing ISO documentation and implementing in the MCA Dept.
Assisting the students in doing their Academic Projects and debugging the projects for the final evaluation.
Lecturing Programming subjects (Java, C, C++) and application tools (MS Office tools, DBMS, etc.)
ISO 9001:2000 documentation for MCA Department. Certified in Internal Auditing of ISO 9001:2000.
Rashtriya Chemicals and Fertilizers - Programmer Nov 02 to Jul 03
Employer-Rashtriya Chemicals and Fertilizers Bangalore
Development/modification of the local customer’s ledger programs using Foxpro.
Generating region wise sales reports.
Collating the sales data into the database.
Master in Computer Applications IGNOU,New Delhi INDIA Graduated April 2001
Business Professional Programmer (‘O’-level examination) from DOEACC – Grade B.
Higher Diploma in Software Engineering (HDSE) from Aptech Ltd, Jammu – 4th Rank in North Zone.
Certificate in Computing (CIC) from IGNOU — 1996–1997.
ITIL Foundation Version 3 certified