Jo-Ann LINSON, PharmD, CLS, POC
**** * ******* ** #***-148 Tucson, AZ 85750 808-***-**** *******@*****.***
CORE COMPETENCIES: GOALS: Cost Reduction, Quality Outcome, Patient Safety
Patient counsel & update pt profile
Order verification & dispensing
Drug Utilization Review (DUR)
Prescription Monitoring Program (PMP)
JCAHO (Joint Commission Accreditation of Healthcare Organization)
Participated in Six Sigma Green Belt Team
Inventory control & Formulary
Secure Documents
Collaborate: Providers
OIG (Office of Inspector General)
State Board of Pharmacy (participated during inspection)
BCMA (Bar Code Medication Administration)
Patient Safety and satisfaction
Continuity of improvement process
Community Education / Health Fairs
Pharmacist certificate programs
Medicare (A,B,C,D) and Medicaid Secure Documents
CMS (Content Management System) and Cost reduction
Sterile IV and compounding
Storage: Meds and Injectable
Medication Therapy Management (MTM)
Patient Physical Assessment
Yuyama and Kirby-Bauer Robots and Omnicell and Pyxis
Meditech, QS1, McKesson; Cerner PharmNet (Trainer)
Accurate / Effective meds delivered
Outlook, Word, Excel, Paint, Brain Map
Standards: <USP 797>, <USP 795>, <USP 800>
CERTIFICATES:
Pharmacist Licenses: CURRENT / Good Standing *** CAN TRAVEL FOR WORK ***
oPharmacist: AZ, CA [exp 10/20]
oPharmacist: NM, NV [exp 10/21]
oImmunizer: [exp 10/20]
oCPR/BLS [exp 2020]
oACLS [exp 2021]
Clinical Lab Scientist: [exp: 12/19] CA [CLS] and AMT National license
AZ Department of Public Safety: Level 1 Fingerprint Clearance Card [exp: 2025]
EMT Certificate – Emergency Medical Technician (EMSU) 2019
Opioid Abuse Training Certificate (Office of Arizona Attorney General) 2019
Pain Management Certificate (American Pharmacists Association) 2019
Psychiatric Pharmacist Certificate (American Pharmacists Association) 2019
Hospital & Clinical Pharmacy Training Certificate (Saberix Inc, Texas) 2013
National IV & Sterile Solutions & Compounding (Saberix Inc, Texas) 2013
Antimicrobial Stewardship (American Society Hospital Pharmacy) 2013
Chronic Obstructive Pulmonary Disease (COPD) Specialist (American Lung Association) 2011
Spirometry Certificate (Mayo Clinic) 2011
Diabetic Management Certificate (University of Southern Indiana) 2011
Lipid Management Certificate (University of Southern Indiana) 2010
Smoking Cessation & Trainer (University of Arizona) 2010
MTM – Medication Therapy Management (American Pharmacists Association) 2010
Physical Assessment Certificate (Nova SE University) 2010
POC - Point of Care Specialist (AACC – American Association for Clinical Chemistry) 2009
EDUCATION:
University of Southern California (School of Pharmacy) Doctorate program, Los Angeles, CA
University of Southern Indiana (Disease Management Certificate courses), Evansville, IN
VOLUNTEER: Sharon SDA Church Food Bank
PROFESSIONAL EXPERIENCE:
Pharmacist: Sage Memorial Hospital IHS (Rural Hospital) : AZ 02/2018 – 05/2019
Worked 7 days on / 7 days off and On call after hours
Oversee/train: 8 CPhT (techs) and sterile IV preparation techniques (USP 797, USP 795, USP 800)
Inspected medications prepared by technicians • Accurately compound meds and IV preparations
Order entry: accurate/appropriate medication(s) for safety and best patient outcome
Medication therapy management • Drug utilization review • Therapeutic interchanges
Monitor drug therapy: contraindications, interactions, allergies, appropriateness of drug, dose and frequency
Medication monitor: renal an d liver function; patients lab values
Clinical Interventions: appropriate, cost-effective therapeutic medication alternatives to medical staff
Present medication information to health team members and patients/family members
Counseled patients on meds; adverse effects; storage; usage; culture lifestyle changes, nutrition
Diabetic clinics with providers: community functions; insulin how to & glucose meter workshops
IHS Tribal billing: including Medicare (A,B,C,D) & Medicaid (AHCCCS) insurance process
Procure Medications Inventory: Omnicell and Maintained Night locker
Secure Documents: compliant to Company policies/procedures and Federal/States Pharmacy Laws
BCMA (Bar Code Medication Administration) • Rational drug therapy selection to the providers
Temperature logs: Research discrepancies • CODE BLUE: ACLS (Advanced cardio life support)
Crash Carts (adult and pediatric) • (RSI Kits) Rescue Sequence Intubation kits
System: Omnicell, QS1 and Meditech • Medication Inventory: Omnicell, Night Locker in ER
ACCOMPLISHMENTS:
Tracked errors: tech errors, pharmacist errors, providers errors
Tracked Errors: Provider prescriptions for Outpatient orders and Discharged orders
Tracked Errors: Provider prescriptions for Inpatient orders and Emergency orders
Pharmacy IV Quick Chart: preparing Intravenous preparations and compounds
Participated in readiness for JCAHO inspection & State Board of Pharmacy inspections
Improved identifying expired medications and intravenous compounds
Improved documentation: intravenous compounds as required by pharmacy board
Streamline/organized Outpatient pharmacy and encouraged patient profile updated
Pharmacist Consultant PRN: Servac Pharmacy: CA 05/2017 - PRESENT
Oversee certified pharmacy technicians and ancillary staff
Pharmacy Manager when the Pharmacist-In-Charge is absent • Tracked errors: order input, medication preparation
Pain & Psychiatric Management consults with the nurses • Monitored drug therapy (MTM)
Reviewed stock unit doses/medications prepared by technicians before dispensing to patients
Reviewed medication orders from supplier & stocked medications • Used Cerner system
Provide accurate medications for outpatients/hospice/behavioral patients in timely fashion
Medication inventory to monitor cost. Secured and replaced expired medications for patient safety
Counseled patients on meds; indications, side effects, contraindications, proper storage; on lifestyle changes
Performed medication therapy management and drug utilization review (DUR)
Collaborated with providers for clinical interventions to improve patient outcome
Counseled / updated patient profiles, therapeutic drug monitoring, collaborated with health teams.
Visited behavioral group homes and reviewed medication charts for any interventions needed
Cross train staff to prepare to advance in the organization • Coached new staff on procedures and policies
ACCOMPLISHMENTS:
Inventory in efficiency and cost cutting measures and working with whole sale vendors
Participated in updating Pharmacy Policy and Procedures; and readiness for state pharmacy inspection
Participated in readiness for Medicare (Part A,B,C,D) and Medical insurance inspections
Pharmacist: CDCR Pleasant Valley State (Correctional Hospital): CA 08/2017 – 02/2018
Oversee 6 certified pharmacy technicians • Reviewed medications prepared by technicians
Prepare Intravenous and compounds • Reviewed order entry (CERNER) for accuracy
Created color coded system for Omnicell inspection sheets •
Inventory: Crash carts, Omnicell, Controlled substances, Emergency room cabinet – Document
BCMA (Bar Code Medication Administration) • created inspection log sheets
Attended medical rounds and created infirmary medication reports (clinical interventions) •
Temperature logs: Investigate and prevent discrepancies • Participated in PMP in California
Cerner System: Updated patient profiles • Drug utilization reviews and clinical interventions: Document events
ACCOMPLISHMENTS:
Participated in 6 Sigma Green Belt Team: as a pharmacy advisor to help improve patient care
Tracked Cerner order entry errors to reduce entry errors and improve medication safety
Cerner trainer for pharmacy staff – coached staff on Cerner order entry
Pharmacist Contact: CDCR Centinela State (Correctional Hospital): CA 09/2016 – 08/2017
Oversee 6 certified pharmacy technicians • Reviewed medications prepared by technicians
Prepare Intravenous and compounds • Reviewed order entry (CERNER) for accuracy
Created color coded system for Omnicell inspection sheets • Performed (MTM)
Inventory: Crash carts, Omnicell, Controlled substances, Emergency room cabinet – Document
BCMA (Bar Code Medication Administration) • created inspection log sheets
Attended medical rounds and created infirmary medication reports (clinical interventions) •
Temperature logs: Investigate and prevent discrepancies • Participated in PMP in California
Cerner System: Updated patient profiles • Drug utilization reviews and clinical interventions: Document events
ACCOMPLISHMENTS:
BCMA (Bar Code Medication Administration) – participated to update medications in the Omnicell ER
Participated in readiness for HHS-OIG Inspection: Health and Human Services - Office of Inspector General
Participated in Six Sigma Green Belt Team: as a pharmacy advisor to help improve patient care
Created handbook of order entry errors to help train new staff and help
Tracked Cerner order entry errors to reduce entry errors and improve medication safety
Cerner trainer for pharmacy staff – coached staff on Cerner order entry
Participated improving vaccine inventory, cold chain supply, log sheets, temperature devices
Participated improving vaccine process: vaccine purchase, proper storage and transport of vaccines
Improved the crash cart inventory inspection log sheets (Emergency Room and Yards)
Improved the Controlled Substance Inventory Tracking Sheet
Pharmacist Contractor : SW Veterans Administration CMOP: AZ 11/2013 – 11/2016
Provide accurate medications to be shipped to the Veterans in a timely fashion
Verified order for accuracy of medication and directions in an institutional setting (High Volume)
Reviewed medications prepared by technicians before dispensing to the patients
Inspected unit doses prepared by technicians for inventory stock
Performed drug utilization reviews and clinical interventions • VA computer system: McKesson
Performed medication therapy management • BCMA (Bar Code Medication Administration)
Pharmacist: Carlsbad Medical Center: Carlsbad, NM 09/2015 - 02/2016
115 bed facility – Trauma Level III • Oversee 4 certified pharmacy technicians
System: HMS, ClinView, Sentri7 • BCMA (Bar Code Medication Administration)
Inspected IV bags prepared by technicians before dispensing to hospital patients or ER
Pyxis and Crash Carts: maintain and update expired meds • Medication information: provided to providers
Coached technicians on proper sterile intravenous preparation techniques <USP 797, 795>
Medication monitoring; monitored renal and liver function; reviewed patients lab values
Sustain the hospital formulary, minimize non-formulary list, utilizing therapeutic interchanges
Participated in PMP (Controlled Substance Prescription Monitoring Program in New Mexico)
Collaborated with diabetic educations on community functions for diabetes awareness
Inspected inpatient medication stock inventory (ordering and expired medications)
Reviewed CPOE/ROE: Computerized physician order entry (CPOE); Remote Order Entry (ROE)
Inspected refrigerator and vaccine temperature logs for any temperature discrepancies
Pharmacist Relief: Cornerstone Hospital (Southeast Arizona): AZ 05/2015 – 09/2015
• 35 bed facility – Long term acute care (LTAC)
• Oversee 6 certified pharmacy technicians • Inspected products prepared by pharmacy technicians
• Coached technicians on proper sterile intravenous preparation techniques (USP 797 standards)
• Verified order entry for inpatient/emergency room • Provide drug information to health team members
• Medication therapy management and Drug utilization review • Maintain documents per policy and for inspection
• Intravenous preparation and compound medications; and IV verification
• Medication monitoring; monitored renal and liver function; reviewed patients lab values
• Sustain the hospital formulary, minimize non-formulary list, utilizing therapeutic interchanges
• Counseled outpatient/discharged patients on medication; adverse effects; storage; usage; lifestyle changes
• Inspected medication stock inventory (ordering and expired medications)
• Inspected refrigerator and vaccine temperature logs for any temperature discrepancies
• Antibiotic / warfarin dosing / vancomycin dosing • Maintained Omnicell medication inventory
Pharmacist Contractor: PharMerica Long-Term-Care AZ 06/2013 – 09/2013
Oversee 8 CPhT (techs) • Inspected unit doses prepared by pharmacy technicians
<USP 797 standards>: Coached technicians proper sterile intravenous preparation techniques
Inspected stock: unit doses/IV preparations by pharmacy technicians • Medication information: provided to providers
Order Entry: Reviewed and verified • Preparation: Intravenous and compound medications
Medication therapy management and Drug utilization review • Temperature logs: reviewed for discrepancies
Monitor: Medication; renal and liver function; and reviewed patients lab values
Formulary: sustained, minimize non-formulary list, utilizing therapeutic interchanges
Stock inventory: (ordering and expired medications) • Disease Management
Verified E-kits: narcotic E-kits & IV E-kits & verify medications & IVs for delivery to facilities.
Provide drug information: to MD and nurses call from the different facilities
Pharmacist 7/7: CVS Pharmacy 24 Hours AZ 01/2013 – 08/2015
Oversee 8 Certified pharmacy technicians; and pharmacy trainees and pharmacist interns
Reviewed medication prepared by technicians • BCMA (Bar Code Medication Administration)
Sustain the company formulary, minimize non-formulary list, utilizing therapeutic interchanges
Immunized patients; Smoking Cessation; Medication therapy management • (DUR – Drug Utilization Review)
Counseled on patient medications and updated patient profile: allergies, health conditions, medication list
Provide accurate medications for refills; Emergency and Urgent Care patients in timely fashion3
Update patient profile: allergies, health conditions, medication list
Participated in PMP (Controlled Substance Prescription Monitoring Program in Arizona)
Billing knowledge: in Medicare (A,B,C,D), Medicaid (AHCCCS) and commercial insurance process
Kirby Bauer Dispensing Robot: documented medications stocked and cleaning schedule
Reviewed /entered medication orders; appropriate indication, strength, frequency and day supply
Perform weekly controlled substance inventory count; maintain pharmacy documents; remove expired medications
Pharmacist: Servac Pharmacy: CA 01/1995 – 12/2013
Oversee certified pharmacy techs and ancillary staff • Pharmacy Manager when the Pharmacist-In-Charge is absent
Reviews med orders and evaluates their appropriateness and completeness with respect to patient data
Documents resolution and clinical interventions and for positive outcomes, safety, quality and economic drug therapy
Provides accurate, appropriate and timely information to physicians, nurses, patients and others regarding medications
Assures entries to patient med profile presents no significant problems with drug interactions, duplication or patient safety.
Medication therapy management • (DUR – Drug Utilization Review)
Pharmacist 7/7: Walgreens Pharmacy: AZ 10/1994 – 01/2013
Oversee 8 Certified pharmacy technicians; and pharmacy trainees and pharmacist interns
• MTM (Medication Therapy Management) BCMA (Bar Code Medication Administration)
• Sustain the company formulary, minimize non-formulary list, utilizing therapeutic interchanges
• Knowledgeable in Medicare (A,B,C,D) and Medicaid (AHCCCS) insurance process
• Provide accurate medications for refills; Emergency and Urgent Care patients in timely fashion
• Update patient profile: allergies, health conditions, medication list
• Participated in PMP (Controlled Substance Prescription Monitoring Program in Arizona)
• Immunized patients; Smoking Cessation; (POC) Point-of-Care
• Reviewed /entered medication orders; appropriate indication, strength, frequency and day supply
• Consulted patient about their medications (DUR – Drug Utilization Review)
• Wellness Check: Administered Blood Pressure check and Point-of-Care (Blood Glucose, Lipid)
• Provide medication information to Medical Providers, Nurses, other medical staff teams, and patients
ACCOMPLISHMENTS:
Customer Service Awards (1996 – 2010)