Front Desk Customer

Santos, Marivic

Blk. ** Lot ** *th Ave.

Larlin Village Brgy. Sampaloc

+639*********

****************@*******.***

EXPERIENCE

Website Builders Australia, Work from Home — Asst. VA/Marketing and Lead Generation

November 2018 - PRESENT

Checking emails, responding to customer inquiries. Establishing,updating and managing calendar of important events

TangoMe, Work from Home — Content Moderator

October 2015 - July 2019

Seasonal. I am the one who is entertaining customer’s need and request.

Al Ehssan, Qatar — Private Tutor

September 2016 - September 2017

I help students develop study skills and organization techniques to help improve their academic performance.

IGlobal Business Solution Inc.Minalin — Call Center Agent

April 2016 - November 2016

Giving the satisfaction of the customer (s) in terms of their inquiries.

Naeeman, Kuwait — Front Desk Receptionist

September 2014 - September 2015

As a Salon Receptionist I emphasize duties like greeting customers answering inquiries, referring to salon services, making appointments.

Lobsterlake Chinese Restaurant — Front Desk Receptionist

September 2012 - September 2014

Inform guests about the availability of tables and direct them to the tables. Keep records of guests who visit the restaurant.

Verde Intl. Manpower Services — Domestic Engineering

October 2010 - October 2012

I am providing regular housekeeping.

Litton Mills Incorporated —Quality Control

November 2004 - April 2005

My task is to monitor operations to ensure that they meet production standards. Recommend adjustments to the assembly or production process.

Chowking Food Corporation — Senior cashier

November 2001 - July 2002

As a Head Cashier, I perform duties like recruiting and training staff, assigning tasks, scheduling shifts, collecting cash, and reconciling cash with receipts.

Marivic Rance Santos

SKILLS

Communication:

Being a call center associate it helps me enhance my vocabulary when it comes to communication.

Flexible and Responsible:

* Multi-tasker

* Can work under pressure and willing to be trained.

Seminar Attended

Communication Services Center

Certificate date issued December 10, 2007

Call Center Associate

IGlobal Business Solutions Inc.

Certificate date issued May 27, 2016

Pre-Departure Orientation Seminar

Certificate date issued November 25, 2016

LANGUAGES

Tagalog, English and Basic Arabic (Kuwait)

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