Food and beverage server

MARK CRISTOPHER O.

ALAYA-AY

Experienced food & beverages server and

housekeeping

CONTACT INFORMATION

Mobile: 3087-1052

E-mail: *********************@*****.***

Address: Tagmanocan Lazi Siquijor,

Philippines

SKILLS

Proficient in computer operation

(MS Word & MS Excel)

Ability to communicate to the team

members

Can set the course and direction to

subordinates

People oriented & passion for work

Able to managed in fast-faced

environment

Able to work under pressure

TRAININGS ATTENDED

World Of Welcome (hospitality)

Hazardous Materials And Waste

Management

Fire And Safety

Infection Control

Environmental Safety

EBOLA Virus

ECOLAB Safe Handling & Product

Awareness

Major Incident Preparedness

Annual Awareness

AWARDS

Employee of the Month of January

2017

Employee of the Month of

December 2017

Safety Champion of the Month of

March 2017

Employee of the Month of August

2016

Certificate Of Appreciation from

MICU Critical Care Team

OBJECTIVE

Energetic and dedicated food & beverages server and housekeeping with four years of experienced. To obtain a position that will enable me to use my strong organization skills, educational background and ability to work well with people and enables me to make a positive contribution to the company. WORK EXPERIENCE

On board training housekeeping team leader

Hamad Medical Corporation

Al Wakrah, Qatar

April 11, 2015 – Present

Manage and maintain cleanliness and orderliness in all public areas and rooms, free from infection and provide safe environment

Knowledge to performed cleaning machines including scrubbing, walk behind, buffing, polishing, carpet vacuum, wet and dry vacuum and knowledge in handling cleaning chemicals

On board training team leader and supervisor reliever in HUB 1

Ability to guide and motivate the team

Received Certificate of Appreciation from MICU Critical Care Team for being active, commitment and dedication

Key achievements: Received an awards three times employee of the month & one safety champion of the month.

Dining & Housekeeping Supervisor

March 2012– March 2015

JJ’s Seafood Village (Hotel and Restaurant)

Philippines

Assistant Dining Supervisor

September 2011 – March 2012

Food & Beverages Server

September 2010 – September 2011

Ensured that patrons have an enjoyable and unforgettable dining experienced by providing service that exceed from their expectation

Supervised and coached of the banquet and dining staff

Communicate and maintained friendly and positive attitude towards customer and team members

Managed guest complain and problem solving

Outstanding student in delivering food and beverage services Key achievement: Managed and lead the team for a large group of people approximately 500-1000 pax in outdoor and indoor catering.

EDUCATION

January 2019 – Associate course in Administrative Management (Executive Secretary, Office March 2019 Administration, Logistic & Supply Chain Management, Workplace Health And Safety Management)

FERRAND Training and Competence, Qatar

August 2018 – Document Control, Sales and Marketing & Hotel & Restaurant Management November 2018 FERRAND Training and Competence, Qatar January 2018 – Computer Hardware Servicing & Networking, Microsoft Fundamentals (MS Office December 2018 Excel and PowerPoint)

Information Technology Program POLO-OWWA, Qatar

March 2013 – Housekeeping NC2

June 2013 Asian Divine Light College, Bohol, Philippines June 2009 – Commercial Cooking NC2 and Food & Beverages Services NC2 July 2010 TESDA Vocational Education, Siquijor, Philippines June 2000 – LNAS (Lazi National Agricultural School) High School April 2004 Siquijor, Philippines

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