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Social Media Manager

Mandi, Himachal Pradesh, India
October 12, 2019

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V.P.O Dhaloon (Panchpully), Teh. Nagrota Bhagwan, Dist. Kangra ! 798-***-**** 835******* !

Professional Summary:

Dependable person bringing human resource and marketing management experience and a willingness to take on added responsibility. An Enthusiastic team player with a strong work ethic and skills to solve complex problems.A results-oriented Manager with 15+ Years of rich experience looking to take next step in career progression. Past roles have helped build experience in healthcare regulatory compliance, clinical processes, public relations, budget and financial analysis, as well as employee and resource management. Have excelled in every prior position, producing results and growth that have exceeded expectations.


Corporate Communication

Market analysis

Campaign management

Strategic planning

People Soft

Public and Media Relation

Budgeting and Allocation

Brand Development

Client Communication

Product Development

Market Positioning

Natural leader

Quantitative and qualitative market research

Retention and reactivation strategies

Business case development


Strong time management

Work History

Operation & Marketing Manager 09/2017 to Current

Banga Group of Hospitals – Mandi, Himanchal Pradesh

Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies.

Maximized productivity and management systems by establishing specific goals and managing operations.

Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.

Built, supervised and mentored 15 teams and leaders in receiving and inbound operations.

Oversaw day-to-day operations, including supervising 36 person team across 18 sites.

Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.

Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Marketing & Sales Operation Manager 07/2006 to 08/2017

Builticon Builders Pvt ltd – Lajpath Nagar, New Delhi

Conducted research to analyze customers’ behavior, including preferences, trends and purchasing habits.

Identified appropriate marketing channels and target customers for campaigns.

Wrote engaging and successful marketing, advertising and website copy.

Determined optimal variation of, and resource allocation to media outlets by analyzing consumer data to meet company’s advertising goals.

Coordinated with social media, public relations and other teams to execute product introductions.

Completed in-depth reviews of market conditions and customer preferences for upcoming products.

Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.

Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.

Planned and executed events and marketing programs, producing 10 times goal of qualified leads.

Marketing Executive

ARK INFRA, Safadarjung, New Delhi 05/2003 to 06/2006

Collaborated with developers, advertisers and production managers to market products and services.

Consulted with product development teams to enhance products based on customer data.

Developed new branding strategies and marketing collateral for clients to bring in new business and achieve revenue targets.

Reviewed financial aspects of product development, such as budgets, expenditures and research and development appropriations.

Analyzed usage patterns to understand ways in which customers used company products and services.

Identified target product audiences and devised campaigns to match target demographics and optimize results.

Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.



Akhil College – New Delhi

Bachelor of Commerce: Accounting 2007

Akhil College – New Delhi

High School : Non Medical 2003

Army School – Yol Cantt

Personal Infromation

D.O.B 27/12/1985





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