Dependable person bringing human resource and marketing management experience and a willingness to take on added responsibility. An Enthusiastic team player with a strong work ethic and skills to solve complex problems.A results-oriented Manager with 15+ Years of rich experience looking to take next step in career progression. Past roles have helped build experience in healthcare regulatory compliance, clinical processes, public relations, budget and financial analysis, as well as employee and resource management. Have excelled in every prior position, producing results and growth that have exceeded expectations.
Public and Media Relation
Budgeting and Allocation
Quantitative and qualitative market research
Retention and reactivation strategies
Business case development
Strong time management
Operation & Marketing Manager 09/2017 to Current
Banga Group of Hospitals – Mandi, Himanchal Pradesh
Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies.
Maximized productivity and management systems by establishing specific goals and managing operations.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Built, supervised and mentored 15 teams and leaders in receiving and inbound operations.
Oversaw day-to-day operations, including supervising 36 person team across 18 sites.
Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Marketing & Sales Operation Manager 07/2006 to 08/2017
Builticon Builders Pvt ltd – Lajpath Nagar, New Delhi
Conducted research to analyze customers’ behavior, including preferences, trends and purchasing habits.
Identified appropriate marketing channels and target customers for campaigns.
Wrote engaging and successful marketing, advertising and website copy.
Determined optimal variation of, and resource allocation to media outlets by analyzing consumer data to meet company’s advertising goals.
Coordinated with social media, public relations and other teams to execute product introductions.
Completed in-depth reviews of market conditions and customer preferences for upcoming products.
Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
Planned and executed events and marketing programs, producing 10 times goal of qualified leads.
ARK INFRA, Safadarjung, New Delhi 05/2003 to 06/2006
Collaborated with developers, advertisers and production managers to market products and services.
Consulted with product development teams to enhance products based on customer data.
Developed new branding strategies and marketing collateral for clients to bring in new business and achieve revenue targets.
Reviewed financial aspects of product development, such as budgets, expenditures and research and development appropriations.
Analyzed usage patterns to understand ways in which customers used company products and services.
Identified target product audiences and devised campaigns to match target demographics and optimize results.
Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.
MBA: HR & MARKETING 2011
Akhil College – New Delhi
Bachelor of Commerce: Accounting 2007
Akhil College – New Delhi
High School : Non Medical 2003
Army School – Yol Cantt
LANGUAGE KNOWN ENGLISH HINDI
MATRUAL STATUS SEPERATED
HOMETOWN KANGRA (H.P.)