Name:
Muhammad Fawad Alam Mallick
SAP Market ID:
S0019330242
Email:
*************@*******.***
LinkedIn:
linkedin.com/in/muhammadfawadalammallick
Cell Number:
PROFESSIONAL SUMMARY
ACCA Member, SAP Certified, and Experienced Business Technology Consultant with 3+ years of exposure in different industries committed to maintaining cutting-edge technical skills and up-to-date industry Knowledge.
PROFESSIONAL AND ACADEMIC EDUCATION
Particulars
Course
Duration
Institution
SAP Training Certified
Financial Accounting – ECC 6.0 EHP 7
May 05, 2018- July 29, 2018
Excellence Delivered (exD) Pvt Ltd
ACCA (Member)
Business Studies
June, 2013- December, 2017
KnS School of Accountancy
Foundation In Accountancy (FIA)
Accounting and Finance
June, 2012- June, 2013
Al-Hamd Academy
B. Com
Commerce
2012-2015
University of Karachi
EMPLOYMENT OVERVIEW
EMPLOYER
DESIGNATION
PERIOD
CIRCUIT COMPUTERS
Implementation Manager
February, 2019 to Present
HDK SOLUTIONS (PVT) LTD.
Functional Consultant
September, 2017 - December, 2018
BAHRIA TOWN KARACHI
Accounts & Finance Executive
March, 2017 - August, 2017
ACE OUTSOURCING
Business Analyst
January, 2015 - December, 2016
EXPERIENCE
CIRCUIT COMPUTERS
DESIGNATION
Implementation Manager
PERIOD
February, 2019 to Present
RESPONSIBILITIES
Managed multiple large scale Conferencing software deployments to Tier 1 companies at the same time. Reengineered and delivered consistent and strategic back and front-end business process solutions utilizing existing technical resources for a SaaS-based solution platform. Collaborated with 25 or more Financial institutions to meet their AML/ATF/CFT and other regulatory challenges in a timely manner. Created personal client rapport leading to successful outcomes by identifying areas for growth, developing creative solutions and taking ownership by assisting the client in executing the processes.
Client Onboarding
Managing client on boarding and product implementation for existing clients
Designing processes and workflows that maximize efficiency and creating an expectedly amazing experience for clients
Implementation and Project Management
Assisting in the creation of client deliverables (e.g. marketing materials, workflow documentation, and training materials)
Providing coordination of internal and external resources to ensure a successful client onboarding experience
Conducts client presentations and product demos
Relationship Management
Facilitating the process of gathering and prioritizing tools and process feedback from key stakeholders
Providing expertise to operational teams on tools and approaches to automating and streamline key implementation processes including sales to service delivery, customer kick-off meetings, workflow audits, and client training
Continuous Improvement
Ensuring process and operating procedure documentation supporting current and future client growth is effective and in place
Collaborating on the design and deployment of company initiatives, assist with requirements gathering, and help identify risks, issues, and barriers
People Management and Development
Reviewing all project documentation and leading client scoping calls
Building and maintaining new client relationship launch process checklist
Helping lead clients through strategic decisions that will affect the cost and risk of their eDiscovery program
Working with marketing department on rolling out new products
Collaborating with the training department on new workflows and development
HDK SOLUTIONS (PVT) LTD
DESIGNATION
Functional Consultant
PERIOD
September, 2017 – December, 2018
RESPONSIBILITIES
Implemented PRISM GL, SPI, POS & HCMS Employee & Manager Self-service portal applications for multiple clients. Interacted with clients initially to configure projects as per requirements & on a periodic basis to resolve issues. Completed Go-Live for projects after successful unit testing. Extended post-Go-Live support:
Led Portal implementations at globally recognized firm Ernst & Young and maintained consistent communications with clients to address and clarify queries on the business blueprint.
Worked on provident funds in the government sector for Export Processing Zone Authority which required direct client interaction on a regular basis and achieved 95% FTR (First Time Right) in a short span of time.
Successfully Implemented Prism HCMS at one of the leading Construction Company Paragon Constructors (Pvt) Ltd.
Prepared Business Blueprint Documents for GAP Analysis between AS-IS system processes and identifying the TO-BE processes accordingly.
Performed Unit Testing in Quality Environment before providing System Walkthrough to users.
Provided pieces of training to the users for adopting the TO-BE Process Flow for Period End Closing.
Prepared UAT Documents including all the necessary processes required to be followed as part of Closing.
Provided Prism ERP pieces of training to users & Directors for smooth process flow adoption.
BAHRIA TOWN KARACHI
DESIGNATION
Accounts & Finance Executive
PERIOD
March, 2017 to August, 2017
RESPONSIBILITIES
Prepared financial pages for presentations to senior management.
Prepared Bank Reconciliation, dealt with Payroll & Payroll tax matters.
Prepared Liability sheets, Payment vouchers, Data entry etc.
Managing and Configuring connected portals and applications of Oracle.
ACE OUTSOURCING
DESIGNATION
Business Analyst
PERIOD
January, 2015 to December, 2016
RESPONSIBILITIES
Provided advice on overall operations including information systems strategy, business management, security & services and etc
Verified and tested Enterprise resource planning & Management information systems
Conferred with clients to discern, initialize and map their requirements.
COURSES AND ACTIVITIES
Oracle Finance (R12) - {Omni Academy (Oracle Gold Partner)}.
Master of Information Technology - {Pakistan Institute of Computer Sciences}
Master of Management Information System - {Pakistan Institute of Computer Sciences}
Master of Automation System - {Pakistan Institute of Computer Sciences}
SKILLS
Proficiency in Microsoft Excel, Word, PowerPoint and Visio
Proficiency in English, Urdu, Hindi, Punjabi, and Beginner in Arabic
SQL, Data Backup & Retrieval
Remote access Technology
Good knowledge in SAP, Oracle & other ERP
Excellent communication skills & Problem-Solving abilities
PERSONAL INFORMATION
Marital Status:
Single
Date of Birth:
7tH December 1992
Gender:
Male
Nationality:
Pakistani
Country Of Residence:
United Arab Emirates
Geographical Preference:
Willing to relocate and can travel for official assignments