Customer Service Accounting Finance Communication
Resume:
Damien Botelho
Los Angeles, California
***************@*****.***
https://www.linkedin.com/in/damien-botelho/
Education:
SONOMA STATE UNIVERSITY, ROHNERT PARK, CA
January 2016—December 2018
Bachelor of Science: Business Administration with a concentration in Financial Management
Related Coursework: 3.5/4.0
Intermediate Accounting Investments Organizational Behavior
Principles of Marketing Computer Apps in Finance Real Estate Finance
Professional Experience:
JUNIOR STAFF ACCOUNTANT / ACCOUNTS RECIEVABLE — ROESLEIN AND ASSOCIATES, HOLLISTER, CA
December 2018—September 2019
Maintain A/R records; prepared weekly presentations; process progress-bills, payments and invoices; respond to customer inquiries regarding account status and perform monthly bank reconciliation.
Reduced aged receivables from 2.1m to 100k. Created reports/spreadsheets to enhance tracking of receivables. Followed up on open accounts, negotiating payments.
Built relationships with 40+ customers in over 30 countries, to ensure timely payments.
Gained experience using an SAP ERP Systems for AR, AP, Cash Management and Project Management entries.
During an internal audit I discovered there was a total of $241,000.00 of unbilled invoices.
Deliver extremely accurate and on-time monthly financial closing to A/R department.
LEAD BANQUET SERVER — SAN JUAN OAKS GOLF CLUB, HOLLISTER, CA
January 2014—January 2018
Prep the banquet event according to Banquet Event Order (BEO) and customer preferences.
Gave superb personable service to guests while ensuring all needs were met by anticipating guest's needs continually and fulfilling them appropriately.
Explain the menu to guests, offer wines, take orders, and follow the steps of service.
Promoted to a captain position within six months of employment.
Train new employees on basic banquet serving etiquette.
Also worked in the club house, serving members, where I’ve built lifelong friendships to this day.
HEAD BOYS GYMNASTICS COACH — USA SPORTS, HOLLISTER, CA
January 2012—January 2014
Instruct and trained boys ages 4-14 in strength and various skill-based exercises.
Handle registration, billing, setting trials, creating classes, birthday events, and answering any questions related to enrollment.
Develop age-appropriate lesson plans to ensure maximum learning and enjoyment.
Educate athletes on the importance of a healthy lifestyle.
Skills:
Experienced in Microsoft Office including Excel, PowerPoint, Word and Access Database
Strong in financial analysis, cost accounting, and financial statement preparation
Understanding of SAP ERP Systems, Job Billings, Collections & AP/AR Duties
Excels at customer service using strong negotiating and problem-solving skills
Very professional and enjoys working in teams and independently
Naturally analytical, entrepreneurial and curious in all things
Knowledgeable of Food and Beverage Industry
Developing leader driving to help others
Additional Information:
Accounting Club — Sonoma State University
CIF Central Coast Section Division I Championship MVP
Avid health enthusiast
Interests include exercising, writing, and socializing
Contact this candidate