Manager Employee Relations

MARK A. BROWN

**** **** *** ********, ** ***** (c) 773-***-**** ****************@*****.***

SUMMARY

Experienced Operations Management Professional with a Master’s degree in Human Resources Management and a passion for working within a team concept. Organized, passionate and action oriented with the strong ability to communicate.

HR COMPETENCIES

Onboarding; HRIS (ADP and Netchex); EEOC; Employee orientation; Employee Relations; Benefits management; Time and Attendance; I-9; Unemployment Insurance and Compensation; Performance Management; FMLA; COBRA; Employee Handbooks; Teamwork and collaboration; Customer Service; Worker’s Compensation; Payroll; PTO implementation; Organizational Skills; Terminations

HR WORK EXPERIENCE

For Goodness Cakes, Norcross, GA 11/2016- Present

Co-Owner/HR Manager

Guide and manage the overall provision of Human Resources services, policies, and programs for the entire organization.

Created an employee handbook.

Created company PTO policy.

Improved new employee training by creating training videos, capturing departmental processes and procedures for three different departments (sales, decorating, kitchen).

Pivotal Retail Group. LLC, Marietta, GA 10/2012- 4/2014

Director of Human Resources

Guide and manage the overall provision of Human Resources services, policies, and programs for the entire organization consisting of three business units.

Implemented new HRIS and time and attendance in a six month time period. Switched from Orchestrate HR to ADP.

Onboarded a 150 employee company in 30 days while implementing a new HRIS.

Georgia Army National Guard 10/2011- 10/2012

GA- 648th Maneuver Enhancement Brigade (MEB)- Human Resources Officer Responsible for all personnel administrative actions for a 1000 Soldier unit while deployed in support of Operation Enduring Freedom in Kabul, Afghanistan.

All Soldiers received all their eligible awards prior to leaving country which is unheard of during most military deployment.

Received the Bronze Medal for outstanding work in the role of the Human Resources officer during a deployment.

EDUCATION

MS, Human Resources Management 2011

Capella University, Minneapolis, MN

Adjutant General (HR) Captain’s Career Course 2011

Fort Jackson, SC

ADDITIONAL WORK EXPERIENCE

Georgia Army National Guard 10/2010- Present

Georgia Garrison Training Center- Security Officer. Functions as primary advisory office on all issues related to: Force Protection, Law Enforcement, Anti-terrorism, Physical Security and Domestic Threats.

170th Military Police Battalion- Battalion Operations Officer. Responsible for overall function of unit with 200 Soldiers and $29 million in equipment.

Deployment two consecutive years to two state wide emergencies- Hurricane Matthew and Irma.

230th Brigade Support Company (BSC)- Company Commander. Responsible for overall function of unit with 200 Soldiers and $29 million in equipment.

Reduced late performance evaluations from 32 to 0 be implementing a schedule that identified “Raters” and due date of review for the remainder of the year.

GA- 648th Maneuver Enhancement Brigade (MEB)- Human Resources Officer Responsible for all personnel administrative actions for a 1000 Soldier unit while deployed in support of Operation Enduring Freedom in Kabul, Afghanistan.

All Soldiers received all their eligible awards prior to leaving country which is unheard of during most military deployment.

Received the Bronze Medal for outstanding work in the role of the Human Resources officer during a deployment.

Pivotal Retail Group. LLC, Marietta, GA 10/2012- 4/2018

Operations Manager

Leader of business to government business unit that provides facility support services.

Helped develop new B2G program leading to government contracts that expanded company’s products and services.

Leader of a team of professionals that help our retail partners manage their businesses through project management, data analysis and personnel support.

Senior Director/Program Manager

Leader of the Field Support Team (FST) in support of In Store Environment (ISE) and MET managers that resolves issues, manages projects and provides data support for Tier 1 through Tier 3 Home Depot store projects.

Grew program from 51 to 84 positions worth an additional 5M in yearly revenue.

Director of Human Resources

Guide and manage the overall provision of Human Resources services, policies, and programs for the entire organization consisting of three business units.

Implemented new HRIS and time and attendance in a six month time period. Switched from Orchestrate HR to ADP.

Onboarded a 150 employee company in 30 days while implementing a new HRIS.

Project Manager 2/2008-10/2012

Crossmark, Atlanta, GA- Retail marketing company.

Manager of national reset projects in the Home Depot covering multiple product categories.

Project Manager 3/2006-2/2008

Signature Retail Services, Lombard, IL- Retail marketing company.

Manager of national reset projects in the Home Depot covering multiple product categories

Human Resources/Operations Manager 6/2005-3/2006

Kohl’s, Vernon Hills, IL- Apparel and home products retailer.

Manager of all front and back end operations for a $20 million retail store.

Store Manager 2/2002-6/2005

Home Depot, Vernon Hills, IL- World's largest home improvement specialty retailer

Manager of all operations and over 80 employees for a $23 million retail store.

Production Supervisor 9/1999-2/2002

Hayes Lemmerz International, Gainesville, GA- Leading worldwide producer of aluminum and

steel wheels for passenger cars and light trucks

Manager of a 21 employee manufacturing team.

Military Police Officer (Active Duty) 8/1996-9/1999

United States Army

Platoon Leader of a 30 soldier Military Police unit. Deployed to Middle East in participation of Operation Desert Fox.

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