Customer Service Manager
Resume:
SERENA DIAZ
**************@*****.***
OVERVIEW
A highly motivated Front Desk, Insurance Billing, Medical or Dental Professional with a verifiable record of accomplishment spanning over eight years. Highly creative, fast learner, and solution-focused Individual. Areas of strength and Skill include: Accounts Receivables / Payables
Problem Collections
Check in/Out Patients
Computer Literacy
40 WPM
Management Problem Solving
Data Entry Level
Customer Service
EDUCATION
Graduated with Honors: Excel and MicroSoft Word 2006 North Miami Dade College
COMPUTER SKILLS
IBM and Mac Literate
2008-2012
Dentrix, Intel, Microsoft Word, Soft Dent, Diamond PROFESSIONAL EXPERIENCE
Insurance and Manager Assistant 2007 - 2019
Bayside Dental Inc.
Front Desk / Assistant Manager
Full charge processing all Insurance Billing and Checks Manage all Accounts Receivables
Record General Ledger Entries
Treatment Planning
ACCOMPLISHMENTS
Reduced A/R aging from an average of 87 days to 63 days in less than three months Making Boss pleasantly happy in my detailed work and being on time Always perfect and on time with Spread Sheets, Printouts, Day S and Balancing. SPECIAL INTERESTS
Billing, Customer Service, and Manage
REFERENCES
Promptly furnished upon request.
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