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Customer Service Manager

Location:
Palm Bay, FL
Posted:
October 14, 2019

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Resume:

SERENA DIAZ

adak93@r.postjobfree.com

321-***-****

OVERVIEW

A highly motivated Front Desk, Insurance Billing, Medical or Dental Professional with a verifiable record of accomplishment spanning over eight years. Highly creative, fast learner, and solution-focused Individual. Areas of strength and Skill include: Accounts Receivables / Payables

Problem Collections

Check in/Out Patients

Computer Literacy

40 WPM

Management Problem Solving

Data Entry Level

Customer Service

EDUCATION

Graduated with Honors: Excel and MicroSoft Word 2006 North Miami Dade College

COMPUTER SKILLS

IBM and Mac Literate

2008-2012

Dentrix, Intel, Microsoft Word, Soft Dent, Diamond PROFESSIONAL EXPERIENCE

Insurance and Manager Assistant 2007 - 2019

Bayside Dental Inc.

Front Desk / Assistant Manager

Full charge processing all Insurance Billing and Checks Manage all Accounts Receivables

Record General Ledger Entries

Treatment Planning

ACCOMPLISHMENTS

Reduced A/R aging from an average of 87 days to 63 days in less than three months Making Boss pleasantly happy in my detailed work and being on time Always perfect and on time with Spread Sheets, Printouts, Day S and Balancing. SPECIAL INTERESTS

Billing, Customer Service, and Manage

REFERENCES

Promptly furnished upon request.



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