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Personal Assistant Customer Service

Location:
Nigeria
Posted:
October 14, 2019

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Resume:

AMAKA CYNTHIA

METU

EDUCATION:

Federal University of Technology, Owerri- Bsc. Biochemistry 2014

Second Class Honour

Federal Government College, Owerri – NECO 2006

Senior Secondary School certificate (SSCE)

Gloryland College, Lagos – WAEC 2007

Senior Secondary School certificate (SSCE)

WORK EXPERIENCE:

Sabi Micro finance Bank –Customer Service/Call Center FEB 2018–TILL DATE

69 Ogunlana Drive, Masha, Surulere Lagos. Nigeria

Job Description:

Customer service

Reconcilation

Recording of documents

Opening of accounts

Receiving of calls and mails

Represent the Company brand

Primarily positioned to maintain customer satisfaction

E-MEKS Cleaners – Front Desk JAN 2017- Feb. 2018

(Lawanson Surulere Lagos State)

Job Description:

Attending to the needs of the clients.

Checking mails and handling phone calls

Typing and keeping of documents

Represent the company brand

Iroko TV- Customer Offline Agent/service Executive MAY. 2016 – DEC. 2017Anthony Village, Lagos State(Contract)

Job Description:

Attending to the needs of the clients.

Checking mails and handling phone calls

Typing and keeping of documents

Registering of customers on the Iroko TV platform .

Army Children School III- Assistant Class Teacher (NYSC)May 2015 – April 2016 (103, Battalion Gariki, Enugu State)

Job Description

Responsible for teaching subject content and helping to mould the young minds entrusted into the care of the school.

Taught all primary School subjects to over 40 school pupils.

I succeeded and increase the pass rate for my pupil to over 50% in their terminal exams.

I organized a personality and career development seminar to guide my student on choice of career path

I provided an after school hours tutoring program in order to help my students embed hard work and perseverance into their day to day activities.

Tim Omesi& Properties–Receptionist/Personal Assistant Feb. 2014 – April 2015

Lawanson, Surulere Lagos

Job Description:

Attending to the needs of the clients.

Checking mails and handling phone calls

Typing and keeping of documents.

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Directs visitors by maintaining employee and department directories; giving instructions.

Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

SKILLS: INTERESTS:

Team work Reading

Excellent communication skills. Writing

Fluent in written and spoken English

Good at Multi tasking

REFREES

On Request

No 13, TayoOyefeko Street, Aguda. Surulere, Lagos.

+234**********

adak5n@r.postjobfree.com



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