Business Analyst

Grace Aumuller

Fort Collins, CO 304-***-**** *****.********@*****.***

www.linkedin.com/in/graceaumuller

Business Intelligence Systems Development Customer Support

Master of Computer Information Systems veteran

Highly motivated recent Master of Computer Information Systems graduate looking to take your business to the next level by assisting in improving systems, empowering clients, and presenting results that helps leaders make better business decisions.

Core Competencies

Business Analysis Microsoft SQL Sanitize (ETL) Data Requirements Gathering

Process Improvement Analytical Thinking Database Development Client Service

Problem Solving Troubleshooting Risk Management Teamwork

Professional Experience

COLORADO STATE UNIVERSITY FORT COLLINS, CO 2017 -2019

Graduate Student (40 Hrs/Wk): Aug 2017 – May 2019

E-Business Application Technologies: Two-part, group web development project utilizing HTML5, PHP, ASP.Net, JavaScript, and CSS to develop a Help Desk scheduling application to streamline tutoring processes to decrease student wait time.

Business Database Systems: Multi-part, group SQL project where sensitive customer information was sanitized and imported into a database. Utilization of stored procedures to minimize cross-site scripting and SQL injection. Use of SQL statements to encrypt/decrypt data by way of hashing algorithms. Triggers created an audit log when changes were made to the database.

UNITED STATES ARMY FORT CARSON, CO 2012 – 2017

Signal Support Systems Specialist (60 Hrs/Wk): Jun 2015 – Jul 2017

Supervised five communications technicians; installed and repaired battlefield IT systems delivering information superiority

Accountable for $6.9 million worth of communications systems directly supporting four isolated forward operating bases

Trained and provided customer support to 114 users on IT and communication platforms; to bridge gaps with sister services

Authored Standard Operating Procedure and Information Assurance policies to restore control of cryptographic artifacts

Chosen to represent unit on multi-department tiger-team to expedite communications delivery across diverse IT landscape

Administrative Assistant (60 Hrs/Wk): Oct 2013 – Jun 2015

Orchestrated administrative support and HR actions; provided solace for 200 warfighters improving their mission focus

Selected to filter and rank urgent and non-urgent issues; prioritized issues to mission objectives for senior leadership review

Responsible to maintain location, communication and positive accountability of 3,000 U.S. personnel traversing Afghanistan

Identified flaws in weekly personnel reporting; assisted in implementation of new design used in Southern Afghanistan

Highly recognized for attitude and value-added: received two Army Commendation Medals, six Army Achievement Awards, an Army Good Conduct Medal, and a Combat Action Badge for exemplary service throughout two combat deployments

UNITED STATES DEPARTMENT OF AGRICULTURE KEARNEYSVILLE, WV AUG 2011 – DEC 2011

Information Technology Intern (40 Hrs/Wk)

Assisted multi-disciplinary scientists with learning new IT platforms and technology applications for projects and research

Led the effort to update 50 client systems and migrate some application software and storage to a hybrid cloud platform

Collaborated with research and development team to mature their database from an aggregation state to actionable data

Education

Colorado State University: 2019 – Master of Computer Information Systems, Graduate Certificate: Business Intelligence

Relevant Coursework: Software Development Methodology, Business Database Systems, Information Technology Project Management, Enterprise Computing and Systems Integration, IT Communications Infrastructure, E-Business Application

James Madison University: 2011 – Bachelor of Science, Public Policy and Administration

Relevant Coursework: Public Management Minor: Computer Information Systems

Blue Ridge Community and Technical College: 2009 – Associate of Arts, Liberal Arts

Additional Credentials

Technical Skills HTML5, CSS, PHP, ASP.Net, JavaScript, C#, Java, Visual Studio, MS SQL, SAS Visual Analytics, SAP, Enterprise Resource Planning (ERP), Predictive Analytics, Data Mining, Unified Modeling Language (UML), DevOps, SDLC, Salesforce Business Analyst training, Microsoft Office Suite, Microsoft Project, Visio, Outlook

Professional Development Army Leadership School, graduated in the top ten percent of class

Organizations Sigma Alpha Lambda Member, National Leadership and Honors Organization

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