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Front Office Executive

Location:
Hyderabad, Telangana, India
Salary:
3500QR
Posted:
October 14, 2019

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Resume:

SHAIK ABDUL MOINUDDIN

Contact No. +919*********

919*********

Email: adak2g@r.postjobfree.com, Skype: sabdulmoin

"Increasing profitability by turning prospective clients into guest, guest into loyal clients"

Devoted and charismatic professional recognized for going the extra mile at all times. Looking to contribute in Hotel Management, Catering Service, Facilities Management and General Administration capacity. Increasing guest satisfaction, retention and acquisition by servicing with owner-like care and initiative.

PROFESSIONAL PROFILE

An astute and result oriented professional with over 17+ years of experience in Hotel Operations, Catering, Camp, Facilities Management and Administration across industry verticals. managerial techno commercial experience in managing Profit centre operations, Projects & start up function, F&B, GDS, CRM, Marketing, & Commercial affairs with profit accountability in national & international environment.

Highly skilled in P&L management, pricing strategies, competitor and market analysis, legal compliance, staffing, management reorganization and targeted marketing.

A proven track record of increasing revenues, streamlining workflow and creating a team work environment to enhance profitability.

Expertise in spearheading a diverse range of operations entailing Front Office, Sales & Marketing, Food & Beverage Service, Food & Beverage Production, Housekeeping, Camp services, Administration Functions such as Transport, Stationery, Cafeteria/ Canteens, Security & Fire-Fighting, Industrial Security. Facilities operations, P&L accountability, costs control, and budgeting.

Adept at handling complete Facilities & infrastructure set up and liaising with contractors & actively handled activities involving, Project Planning & Liaison with Govt. Offices, Safety Management, Environment Administration, Co-ordination with external agencies for negotiating and executing AMCs etc.

Proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit.

Expertise in designing & implementing training programs for bringing keen customer focus, high energy level and team spirit in the employees.

CAREER HIGHLIGHTS

August 2018 to Jan 2019

Was working as VIP Longue Lead in Hot Oven LLC a (Division of Bukhatir Group, Sharjah,UAE)

July 2016 to Jun 2018

Worked as Project Supervisor (Camp, Accommodation, Cleaning & Catering) in M. M.Al Harbi Trading & Contracting Company(Saudi Aramco Contractor) from 21st July 2016 to 21st June 2018

It's a professionally managed company for all Aramco, Ma'aden and Saudi Royal Commission sites in Saudi Arabia, Am Project Supervisor for the camp at Abqaiq site (Approved by Saudi Aramco) for 3 basic companies like Saipem (Sanamprogetti an Italian Company), Sendan (A Korean Company) & Saudi Kad, we provide this companies All camp facilities including catering services, the camp capacity is around 10,000 employees.

Aug' 2010- Jan 2016

Emcore Industries as Camp & Catering Supervisor. A manufacturing industry, my job was taking care of Camp & Catering services for 350 to 500 employees in the company.

Oct'2009 - Sep'2010

Metro Mall cash & Carry, As Facilities & Cleaning Executive, Situated in Hyderabad on 150,000Sqft, with variety of sections for every single product. My Duties as a Facilities Executive (Soft Services) is to maintain the mail as per the international standards with a team of well trained janitors.

March' 2007 - March' 2009

Sanali Properties Dubai, UAE is a Group Company of Sanali Holding, Worked as Camp Accommodations, Catering & Facilities Supervisor, I was responsible for Overall Facilities & Camp Services.

May’2000 – Aug’2007

Worked at Hotel viceroy a 5 star Business Class Hotel (Now J.W. Marriott Hotel) Hyderabad as Facilitation Officer & Housekeeping Executive, Viceroy is a business class hotel with 288 Rooms & a World class Convention Centre. My role as a Facilitation Officer was to Facilitate VIP guest during their stay I the Hotel, And as a Housekeeping Executive take care of total housekeeping of the Hotel & Guest area, Staff area & common area.

Dec'1996 - May'2000

Saudi Oberoi Group (Kingdom of Saudi Arabia) A five Star Luxury property with 310 Rooms and Suits in Mecca, worked as Housekeeping Executive (Other department handled are Outdoor Catering, Front Office and Reservation), Received Best Employee Award form Trident Hotel Jeddah K.S.A in year 1998.

The Key Deliverables;

As Manager Facilities & Housekeeping, Admin & Procurement, setting up the total operation of Facilities, Admin, Physical checks on F & B outlets, Retails outlets, monitoring on staff canteens, Toilet Area, Staff Grooming, Training and hygiene.

As a Project Supervisor (Camp & General Services) with overall responsibility of Camp Services as per Saudi Aramco standards.

ACADEMIC HIGHLIGHTS

Bachelor of Commerce from Osmania University.

Intermediate Education form B.S.R.V.Naidu College

Schooling till 10th from Railway Mixed high School

TRAINING EXPOSERS

Undergone training in Store Management, Hotel Back Office, Front Office operations,Night Auditing, Inventory Controls with Fidelio Software in Saudi Oberoi Group.

Undergone training in HACCP with Majestic Nozul Support Services Dammam, Saudi Arabia.

PERSONEL DETAILS

Date of Birth : 31st March 1972

Languages Known : English, Arabic, Hindi, Telugu & Tamil.

Passport Number : R5296368 Issued in Hyderabad, India.

Address : Flat G2, Shree Mansion, Manovikasnagar, New Bowenpally-

500009.



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