Branch restaurants manager
Resume:
ASHISH YADAV
*********@*****.***
With reference to my work experience, I satisfy the entire requirement for this job. I promise you will never regret for the decision to appoint me in your organisation. Revenue building, result oriented hospitality profession with years’ experience in mid to high volume fine dining, causal and fast food restaurants management. Comprehensive knowledge of several popular P.O.S System. Focused, Self-starter, innovative thinker and quick to implement plan of action. Objective Statements – Applying my leadership skills to motivate restaurant staff to perform at their best abilities to produce solid, continued growth of the restaurant clientele. Key Skills
Complement knowledge / expertise in the following areas:-
Operations Management
Profit & Loss, Weekly & Monthly Reports.
Hiring & Motivating Staff members
Maintain Payroll.
Maintain Relationship with Vendors
& Suppliers
Follow up Company Rules and
Government
Laws.
Developing and Implementing Training
Programs.
Increasing Customer Satisfaction &
Quality
Maintaining Labor Costing
Purchasing Equipment & Material for the
Outlet.
Maintain All Records related to the Outlet
Educational Qualifications
1. Bachelor of hotel management
IHMCT Dehradun. from (2006 to 2010) R,IHMCT, DEHRADUN, (UK)
· Sr. Sec. (10+2) from in 2006.
· Sec. (10th) from in 2004.
2. PIC (Person In Charge) of Food hygienic Training Certificate, Dubai Health Department– Dubai, UAE
Professional Experience
ASSISTANT MANAGER/PURCHASE MANAGER/PROJECT MANAGER Crave Fusion Cuisine, Chocolate Dose, Chelsea Burgers and 3Menus Majid Al Houli Group of Companies.
Dubai, Sharjah and Abu Dhabi, UAE
August 2015 Till NOW.
DUTIES AND RESPONSIBILITIES:
• Assist the store manager in organising planning and implementing strategy.
• Working with the General Manager to improve operations, sales and profitability.
• Continuously reviewing and managing team performance
• king off and signing invoices and credit notes on a weekly basis.
• Organise periodic renewal of License.
• Submission of correct documentation to the Ministry Of Labor for visa applications.
• Submission of correct documentation to obtain licenses and efficient collection of Licenses to take place when completed.
• Arrange medical tests, passports, memos, promotional draws and fine resolution.
• Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies, Ministries/Municipalities & other significant Departments & in accordance with services such as mobile & landline phone services.
• Training and Supervising Staff. Creates, adjusts, and implements training plans to all Staff People Management of Restaurant.
• Managed different areas of Restaurants operations such as customer relations, vendors’ relations and inventory control.
• Controlled the overall cash flow on a daily basis to meet the weekly expenditures of the Restaurants.
• Estimated the daily food consumption and placed orders with suppliers accordingly – Ordered utensils and contacted merchants regarding their supplies on a regular interval.
• Preparing and Presenting Staffing/Sales Report.
• Keeping Statistical and Financial Records.
SUPERVISOR AND BARISTA TRAINER - ELKEN CAFÉ, DUBAI NOVEMBER 2013 to May 2015
DUTIES AND RESPONSIBILITIES:
• Supervised all in-house aspects of the restaurant, from in- house decorations to menu selection.
• Managed different areas of restaurant operations such as customer relations, vendors’ relations and inventory control.
• Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
• Maintained accounting books regarding employee payroll and sales summaries of the restaurant.
• Estimated the daily food consumption and placed orders with suppliers accordingly – Ordered.
• Analysing and planning restaurant sales levels and profitability.
• Organising marketing activities, such as promotional events and discount schemes.
• Preparing reports at the end of the shift/week, including staff control, food and sales.
• Managing staff and physical resources of restaurant to ensure maximum sales and profits while maintaining high customer satisfaction through excellent service, perfect timing, friendly atmosphere and clean, safe and sanitary premises.
• Setting budgets and/or agreeing them with senior management.
• Following the daily Reservations and arrangements accordingly. Staff scheduling and planning and executing daily operations of the restaurant. SHIFT MANAGER –COSTA COFFEE AT IGI
AIRPORT, NEW DELHI
APRIL 2011 – AUGUST 2013 ( 2 in half year) New
Delhi.
Responsibilities Included:
• Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
• Maintained accounting books regarding employee payroll and sales summaries of the restaurant.
• Estimated the daily food consumption and placed orders with suppliers accordingly – Ordered
• Taking responsibility for the business performance of the restaurant.
• Analysing and planning restaurant sales levels and profitability
• Preparing reports at the
end of the shift/week, including staff control, food control and sales.
• Managing staff and physical resources of restaurant to ensure maximum sales and profits while maintaining high customer satisfaction through excellent service, perfect timing, friendly atmosphere and clean, safe and sanitary premises.
• Setting budgets and/or agreeing them with senior management.
• Following the daily Reservations and arrangements accordingly. Staff scheduling and planning and executing daily operations of the restaurant.
• Positions staff effectively and allocates breaks, secondary responsibilities and to-do lists to each area of the restaurant.
• Uses a combination of directive and participative leadership styles to achieve desired results.
• Builds team spirit to improve performance and productivity.
• Follows all appropriate HR policies, employment laws, security and safety procedures
• Effectively delegates and follows up to use people resources efficiently. TEAM LEADER - RADISSON HOTEL MBD NOIDA,UTTAR PRADESH 201301,INDIA DECEMBER 2009 – NOVEMBER 2010
Responsibilities Included:
• Creates a positive team atmosphere among Team Members.
• Maintains records of staff periodic manner and operating costs.
• Sets high standards for appropriate team behaviour on shift.
• Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
• Handle guest complaints in restaurants.
• Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
• Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
• Is capable of handling irate customers with a friendly/calm attitude.
• Shows enthusiasm about guest within the restaurant.
• Is flexible in dealing with changes/problems (e.g., being short staffed).
• Has effectively forecasted restaurant needs.
• Priorities tasks effectively to ensure most important tasks are completed on time.
• Delegates and follows-up effectively.
• Seeks, listens and responds to Guest feedback.
PERSONAL INFORMATION
Father Name – ASHOK YADAV
Date of Birth – 13-07-1988
Languages Known – English, Hindi
PASSPORT NUMBER – J1422003
UAE DRIVING LICENSE – 3451330 VA LID TILL – 30/03/2025
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