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Technician Customer Service

San Antonio, TX
October 09, 2019

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Angela Rose Hageman, LVT

**** *******

San Antonio, Texas 78228

Cell: 210-***-****


I have experience working with cats, dogs, pocket pets (rabbits, guinea pigs, ferrets, all small rodents), primates, exotics (lizards and snakes) some avian species and some farm animals/livestock. I have no dependents and am available to work any hours, I am also available for rotational shifts. My goal is to obtain a position that will help me increase my knowledge and experience as a Licensed Veterinary Technician (LVT). I am a 2011 Graduate of the Palo Alto College Veterinary Technician Program. I have Texas and United States certifications as a Licensed Veterinary Technician and maintain my annual continuing education requirements. I desire to work in a busy Veterinary clinic or research environment, where I may continue my career and gain additional skills.

Veterinary Technician Experience

Head Veterinary Technician LVT - All Creatures Great & Small Veterinary Hospital - July 2014 - August 2017 Registered Veterinary Technician - Pet Medical Center of San Antonio - February 2013 - December 2013 Main Technician - Heart of the Hills Veterinary Center - February 2012 - December 2012 Registered Veterinary Technician - Boerne Stage Veterinary Clinic - August 2011-January 2012 Skills

• Blood draws from all venous sites

• Animal restraint

• Vaccinations and annual wellness

• Surgical procedures prep, anesthetic monitoring

• In-Op surgery assistance and skin suturing

• Microscopic examination of fluids, biopsy, and FNA

• Medication calculations

• Medication administration (PO, SQ, IM, IV)

• Euthanasia and necropsy preparation

• Dental cleaning, teeth extraction and gum sutures Previous Employment

Owner - Pet Nannies, San Antonio, Texas 2000 to current

• Caring for pets while their owner is away

• House sitting, collecting mail and papers, other duties as needed Car Hop, Sonic Drive - In, San Antonio, Texas, 2006 to 2013

• Take Customer orders

• Deliver orders and collect payment from customers

• Suggestive sales and up-selling to customers

• New employee training

• Work as a team member in maintaining store readiness and cleanliness Page 1

• Ear cleaning and nail trimming

• Kennel duties

• Maintaining and preparing surgical instruments and packs

• Educating clients

• Parvo containment

• IV catheter placement and Intubation

• Inventory control and management

• Managing treatment sheets

• Training and supervising other technicians

• Reception work when needed

• Patient monitoring during surgery and recovery

• Monitoring and maintaining patients’ vitals while under gas or injectable anesthesia

Animal Care Specialist, River City Exotics, San Antonio, Texas 2008-2009

• Care for domestic, exotic and pocket pets

• Maintenance of animal quarters

• New employee training

• Customer assistance and sales

Clerical Assistant, Sun Belt Engineers and Surveyors, San Antonio, Texas, 2005

• Maintained and updated company files

• Ran copy center including plotter for printing large surveys

• Word processing duties including Word and Excel programs

• Various clerical duties including customer service and call center Education

• Associate of Applied Science Degree in Veterinary Technology 2011

• Palo Alto College, San Antonio, Texas, Veterinary Technician Training Program

• Animal Health Assistant Certificate of Completion 2011

• Northwest Vista College, San Antonio, Texas 2008-2009

• University of Texas at San Antonio 2006-2008

• Member of Phi Sigma Pi Honor Fraternity Service Organization, Dean’s Honors List References

Dr. Annette Davis

Owner of All Creatures Great & Small Veterinary Hospital 210-***-****

Dr. Pat Mims, DVM

MobileCare Veterinary Clinic


Jennifer Jae Eastwood

Veterinary Technician

home - 210-***-****

cell - 925-***-****

Paul Stanley

Office Manager


Lori Wittmeyer

Client, Pet Nannies


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