Receptionist/ office assistant

SUSAN DENISE FASSETT

P.O Box ***, YONKERS, NY *0702

Tel.: 914-***-****, Email: *********@*****.***

OBJECTIVE: To continue to elevate my position in the health field to the next level by providing responsive and professional service.

EXPERIENCE:

VISITING NURSE SERVICES OF WESTCHESTER WHITE PLAINS, NY

RECEPTIONIST/ OFFICE ASSISTANT 12/28/17- PRESENT

Maintain switchboard for all 3 offices.

Responsible for all incoming and outgoing mail for both VNSW and WCAH.

Responsible for all deliveries for both companies.

Maintain function of Security cameras for both offices.

Ensure that all work for Physician’s Order Central team is done every day.

Responsible for Registration of Home Health Aides and Home Health Aide trainees.

Remove all overnight voice mail messages daily and also set up-on call nurses for weekends and Holidays for VNSW.

Maintain Home Health Aide supplies are distributed for WCAH.

Distribution of payroll checks are distributed to HHA’S for WCAH.

Makes sure Reception area is also maintained.

Assist Facilities manager when necessary.

Responsible for greeting and announcing of all Visitors and vendors to both companies.

WILSON, ELSER, MOSKOWITZ, EDELMAN & DICKER LLP WHITE PLAINS, NY RECEPTIONIST/ SWITCHBOARD OPERATOR 06/15/15 -09/16/16

Answer telephones.

Greets all clients/visitors in a welcoming and courteous manner, determines their needs and directs them to the proper person(s). (Security on who gains access to the firm).

Book conference rooms and visiting attorney offices for multiple locations.

Ensure that all conference room bookings are entered into the database.

Inform the Mail Room of setups in conference rooms.

Ensure that incoming/outgoing mail is given to mailroom for proper deliver.

Maintain log sheet for car vouchers and enter information in database.

Periodic floor walks (Conference Rooms and VAO’s), report problems to the

Switchboard and Facilities Managers.

Ensure that the Reception area is neat and clean.

Report all concerns about the Reception area to the Switchboard and Facilities.

Trained all backfill and temporary help as needed.

ALLIED BARTON/ CBS- NEW YORK NEW YORK, NY

SECURITY OFFICER/ CONCIERGE 08/01/09 to 09/01/13

Conducted Security clearances and assisted in the new hire orientation.

Integrated talent, Security, and audience coordination to ensure seamless transition between the three.

Acted as a Concierge.

NYS DEPARTMENT OF HEALTH NEW ROCHELLE, NY

OFFICE OF PROFESSIONAL MEDICAL CONDUCT 12/07 to 9/09

CLERK/ MEDICAL SECRETARY

Primary contact for busy department switchboard.

Accurately logged incoming and outgoing medical records and reports

Photocopied and filed medical records and reports

Transcribed medical reports and assisted investigators with compilation of data for investigators

Substituted as main receptionist for both state and county offices.

CONCORDE TEMPORARY SERVICES WHITE PLAINS, NY RECEPTIONIST/VARIOUS CLERICAL DUTIES 08/06 to 10/06

Performed clerical duties as well as heavy PBX switchboard

Processed incoming and outgoing mail

Worked on various projects with several managers

NATIONWIDE CREDIT INC. KENNESAW, GA

LICENSED AND BONDED 03/03 to 08/04

COLLECTION AGENT

Worked as collector for hospitals and private healthcare institutions.

Worked as liaison between HMO'S and attorneys offices.

Performed Skip tracing

Provided Customer Service

ARGENT/ AMERIQUEST MORTGAGE WHITE PLAINS, NY RECEPTIONIST/ LOAN PROCESSOR/ CSR 09/01 to 08/02

Started out as Front desk Receptionist for company

Promoted to Loan processor after 6 months.

Shortly after that became CSR as well as assistant to Account Manager.

Also trained to perform computerized appraisals.

MDX MEDICAL MANAGEMENT WHITE PLAINS, NY

RECEPTIONIST/ SUPERVISOR 1/95 to 03/ 00

Was hired as an Assistant, promoted to Supervisor after 1 year.

Cross-trained staff from various departments.

Worked closely with Director of Operations.

Assisted Executive Administrative Secretary with many projects.

Performed general day-to-day operations of the office.

EDUCATION:

YONKERS HIGH SCHOOL YONKERS, NY HIGH SCHOOL DIPLOMA

Contact this candidate