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Administrative Assistant

Bothell, WA
October 09, 2019

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**** **** **. **

Lake Stevens, WA 98258



Administrative professional with over eleven years of combined administrative experience seeking a position in a medical environment. DCI Career Institute included training in medical insurance verification, electronic records, Word, Excel and basic billing and coding. Previous payroll experience.


DCI Career Institute, Monaca, PA Grad: 6/13/17

Administrative Professional in the Medical Field Diploma Program

160 Hour Externship: 5/9/17 – 6/13/17 *4.0 G.P.A


Greet patients and visitors, answer inquiries and direct them through registration process.

Utilize a multi-line phone system, fax machine, printer, copier, and scanner to process patients.

Register patients, verify insurance and collect payments through various software systems.

Collect insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.

Answer a multi-line phone; file, fax and scan documentation.

Complete daily patient callbacks and assist with discharging patients.


Kelly Services, Bellevue, WA (4/2019 - (4/2019 - Present)

Customer Service Representative - Providers

Receive telephone calls from medical providers, answer questions regarding the provider or a

members insurance policy.

In Home Caregiver, Beaver Falls, PA (2/2015 - 5/2018)

Cared for elderly parent

Assisted mother in all facets of life: ie. bathing, grooming, cooking, paying bills, etc.

Hostetter Auctioneers, Beaver Falls, PA (9/17 - 7/18)

Auction Set Up Crew Member

Assist in setting up for auctions by describing items and taking pictures. Assist in auction previews by taking customers to view what they were interested in bidding on. Assist in auction removals by aiding customers in finding and obtaining their purchases.

Association of Specialty Physicians, Beaver Falls, PA (5/17 - 6/17, Externship for DCI Career Institute)

Medical Biller

Accounts Receivable, Adjustments, Investigations, Bad Debt Returns, Called Insurance Carriers, Website Investigations, Posted Payments, Medical Records, and Patient Collection Calls.

Henderson Hyundai Superstore, Henderson, NV (8/06 - 2/15)

Warranty Administrator/Service Cashier Supervisor

Assist Accounts Payable and Account Receivable departments. Op code and close warranty repair orders. Return repair orders that were not processed properly for correction. Receive payments from the factory, post payments to individual claims to reconcile warranty schedule. Write off any discrepancies to proper accounts. Process Payroll for technicians and hourly employees working in the Service Department. Turn Payroll figures in to front office to be submitted to our Human Resources to process checks. Supervise cashiers in performing their job in any way necessary – this would include anything from handling difficult customers to making sure the cash drawers balanced at end of day.

Wheelers RV, Las Vegas, NV (Sold) (12/04 - 8/06)

Warranty Clerk

OP code warranty repair orders and submit warranty claims to various RV factories. Obtain payment for said claims. Post payments to warranty schedule. Write off miscellaneous monies to proper accounts. Reconcile warranty schedules for various factories. Report to warranty manager any discrepancies in payments of claims paid.

** Due to recent marriage references prior to 2019 will be under the name Patti Moman.

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