Executive Assistant Administrative

LADONNA YOUNG

***** ****** **** **********, ** **272 502-***-**** **************@*****.***

Executive Assistant/Human Resources Assistant/Administrative Assistant

Professional Executive Assistant with extensive knowledge and successful experience in supporting Executive Officers, HR Managers and large departments. Strong administrative skills, excellent telephone etiquette and an outgoing personality. Punctual, exceptional organizational skills and conscientious. Institute confidentiality at all times.

Experience

Administrative Assistant/Receptionist 2/11/2019 to 9/25/2019

Mercurio Wealth Advisors

Open and close the agency on a daily basis & prepare the office for business. Maintain Advisors outlook calendar and keep advisor aware of daily appointments and cancellations. Answer the phone within two rings and expedite calls quickly. Assist with greeting incoming clients and offering beverages. Create prospect files. Scanning annuity contracts, filing of client statement and supporting documents. Confirm all agent appointments.

Administrative Assistant 12/3/2018 to 1/21/2019

Kelly Financial Resources – Temporary Assignment - Fern

Competitive analysis project in Excel. Data entry. Review customer contracts to obtain information regarding expiration. Inform upper management about contracts needing to be renewed. Prepare files to contain customer information.

Human Resources Assistant 7/30/2018 to 9/7/2018

Aerotek Recruiting & Staffing – Temporary Assignment – Integrated Manufacturing & Assembly, LLC

Audit personnel records to ensure necessary documents are contained as instructed by the Human Resources Manager. Create new 4-tab classification personnel files. Maintain I-9 binders.

Administrative Assistant 5/2/2018 to 7/23/2018

Aerotek Recruiting & Staffing – Temporary Assignment – DSI Tunneling LLC

Executed and managed projects in a timely manner as instructed by the General Manager. Responsible for E-Verify through USCIS. Prepared outgoing UPS labels and packages. Sorted and distributed US mail on a daily basis. Office supply management. Planned tunneling market events and employee group hotel room block reservations. Managed hourly time card allocation to match sales orders.

Office Automation Assistant 3/19/2018 to 4/18/2018

Kelly Financial Resources – Temporary Assignment – Equal Employment Opportunity Commission

Reported to the Area Director. Answered multiple line switchboard. Greeted visitors and explained process of filing a complaint. Informed investigators when walk-ins arrived for interview. Sorted, opened, stamp dated and distributed US mail daily.

Sales Coordinator 3/6/2018 to 3/16/2018

Bargo and Associates, Inc. – Temporary Assignment – IRD Balancing/Krauth Electric

Prepared sales quotations for balancing equipment and services. Answered incoming calls to Sales Coordinator direct line. Scanned and saved request for quote documents and sales quotations to company drive. Managed multiple incoming emails from customers.

Human Resources Assistant 12/11/2017 to 2/2/2018

Bargo and Associates, Inc.– Temporary Assignment – KentuckyOne Health

Executed and managed projects in a timely manner as instructed by the Human Resources Director. Answered multiple incoming calls to the Human Resources department. Worked directly with Human Resource Business Partners assisting with internal processes. Scheduled catering for internal meetings. Put together new hire orientation packages. Responsible for HR inquiries via telephone and on-site visitors. Sorted and distributed US mail and inter-office mail on a daily basis. Prepared certificates for employee tenure award luncheons.

Human Resources Assistant 7/31/2017 to 9/1/2017

Kelly Financial Resources – Temporary Assignment – Almost Family

Executed and managed projects in a timely manner as directed by the Vice President of Human Resources. Performed diverse clerical duties and administrative functions requiring confidentiality, initiative, and sound decision making. Answered multiple line switchboard. Worked directly with Human Resources Team assisting with internal processes. Responsible for HR inquiries via telephone and on-site visitors. Picked up, sorted, and distributed US mail daily. Operated camera and software to take photos of new-hires for internal office badge distribution. Scheduled interviews for new hire managers. Office supply management. Maintained coffee bar, stocked cups, plates and condiments.

Brown Jordan International, Simpsonville, KY

Office Manager/Human Resources Assistant 2/18/2014 to 12/30/2016

Executed and managed projects in a timely manner as directed by the President, Sr. VP of Sales, and Sr. VP of Operations. Prepared domestic and foreign exchange expense reports. Performed diverse clerical duties and administrative functions requiring confidentiality, initiative, and sound decision making. Worked directly with corporate Human Resources department to ensure that employee files and records were maintained in accordance with legal requirements, and company policies & procedures. Maintained I-9 binders for active and terminated employees for two divisions. Responsible for E-Verify through USCIS to ensure new employees were authorized to work in the US. Scheduled interviews for new hire managers and prepared offer letters. Preparation of new hire and open enrollment packages. Purchased necessary office supplies for new hire distribution. Main contact for IT requests regarding new hire office equipment, i.e., computers, laptops, telephones and assignment of email addresses. Prepared annual performance evaluations. Maintained company telephone directory. Responsible for HR inquiries via telephone and on-site visitors. Scheduled catered lunch meetings with customers, vendors, corporate and manager’s subordinates. Planned company events such as holiday parties, monthly birthday celebrations & warehouse injury free luncheons. Prepared passport, Chinese, and Viet Nam visa applications. Picked up, sorted, and distributed US mail daily.

Office Administrator – (Promotion from Executive Assistant) 5/29/2012 to 2/18/2014

Worked directly with building contractors, electricians, HVAC technicians, and other vendors. Scheduled building repairs, IT appointments, phone installations, and monitored cleaning service and billing. Office supply management. Managed facility and receipt of Certificate of Liability Insurance records. Picked up, sorted, and distributed US mail on a daily basis. Executed and managed projects in a timely manner as directed by the President and Controller.

Executive Assistant to the President 2/13/2006 – 5/29/2012

Answered multiple incoming calls. Maintained outlook calendar and contacts. Scheduled catered lunch meetings with customers, vendors, corporate and manager’s subordinates. Prepared letters, general correspondence and made travel arrangements through travel agency. Prepared domestic and foreign exchange expense reports. Prepared passport, Chinese, and Viet Nam visa applications. Communicated with law firm personnel regarding necessary action items for patent applications. Planned furniture market events, employee group hotel room block reservations, and company employee special events such as holiday parties. Maintained company travel & vacation calendar. Managed Verizon wireless telephone account and activities for division. Communicated with vendors regarding resolution of IT issues, telephone, printer and copier malfunctions. Picked up incoming mail and distributed to appropriate department. Executed professional and personal projects in a timely manner as directed by president.

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