PROFESSIONAL SUMMARY

Master of Healthcare Administration graduate with excellent interpersonal and management skills, with the ability to interact professionally with staff and physicians at all levels. Strong interpersonal, project management and mentoring skills. Ability to make decisions in a rapidly growing, professional, service-oriented environment. Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations. Great people skills with a professional demeanor, outgoing personality and ability to interface with patients. Ability to communicate effectively; ability to analyze and interpret data; ability to plan, develop and coordinate multiple projects. Coach and mentor staff to create an environment for high performing, highly motivated and engaged team of professionals. Ability to make decisions quickly and independently. Strong attention to detail and organization skills and attention to detail. Ability to handle fast-paced/stressful situations in a calm professional manner.

Proficiencies: computer skills, advance knowledge of Microsoft Office Suite-Excel, Power Point, Word Outlook. Strong internet research skills, attention to detail, excellent working knowledge of Good Clinical Practices (GCP), multi-tasking skills, ability to prioritize and strong organizational skills, filing, data entry, planning and follow-through skills, demonstrated ability to evaluate research data’ proficient knowledge of medical terminology, comfortable to learn new technology and excellent knowledge of REDCap, Tableau, SAS, HPLC, GC, PCR, CRM, MS, Epic, EMS, EMR, Meditech, Peoplesoft and also good working knowledge of medical documentation in general.

EDUCATION

Capella University, Minneapolis, MN Anticipated Graduation January 2022

PhD of Healthcare Administration

South University, Savannah, GA December 2018

MBA Healthcare Administration

Bowie State University, Bowie MD December 2015

Bachelor’s in biology/Biochemistry

CERTIFICATIONS

CNA September 2019

CPR September 2019

RELEVANT COURSEWORK

Managerial Economics

Quality Performance and Management

Financial Management of Healthcare Organizations

Human Resources Management in Healthcare

Managerial Environment

Quantitative Analysis and Decision Making

Health Structure Organization and Governance

Case Studies in Healthcare Administrations

Regulation and Policy in Healthcare

Strategic Marketing

Law and Ethics for Managers

Biochemistry

Botany

Cell Biology

Investigations in Biology

Microbiology

Molecular Biology

Zoology

PROFESSIONAL EXPERIENCE

Duke University Medical Center, Durham, NC November 2018-Present

Clinical Research Manager

Maintains an excellent working relationship with the medical profession and other health related facilities and organization through formal working agreements.

Identifies and coordinates all opportunities for improvement and staff education.

Works to resolve patient issues and complaints.

Oversees management of REDCap data collection platform and prepare reports to assess the studies progress.

Administer individual or group interviews, conduct observations, and collect data from archival records or patient EMR.

Direct management and leadership of entire team including hiring, compensation, retention, performance management.

Provide expert input to client proposals and contracts to ensure commitments and expectations are well defined and managed.

Manage team performance to meet and exceed targets for revenue, margin, and growth.

Manages services personnel including engagement staffing, staff performance/evaluations, effective communication, career planning, and succession planning.

Implement new methods for collection and documentation of data.

Supervise patient enrollment, IRB and regulatory management.

Performs and oversee chart reviews and other data quality activities within the EMR.

Maintains good working knowledge of all assigned protocols and reporting requirements.

Produce reports on status of data and preliminary analysis.

Coordinate Interviews and developed training materials.

Memorial Medical Center, Savannah, GA August 2017-May 2018

Patient Care Technologist

Performs a variety of professional nursing duties in the direct care of patients under the direct supervision of an RN/LPN

Prepares patients, equipment and supplies for specific procedures and provide manual assistance as required

Obtains and records patient data for medical records noting and informing RN/LPN of information collected

Entering and extracting data from electronic health record system

Administers treatment and personal care procedures to patients

USDA, Beltsville, MD January 2013-December 2015

Research Assistant

Assisted scientist in experiments in biology, bacteriology, plant pathology, mycology, and related agricultural sciences

Lead, train and instruct all new research team members.

Set up laboratory and field equipment, performed routine tests, and kept records of plant growth, experimental plots, greenhouse activity, use of insecticides, beehives, and other agricultural experimentation

Performed a variety of complex technical duties involved in conducting physical, chemical, biological and other research laboratory tests, extractions, sonication, experiments and determinations to obtain data for research purposes

Compiled analyzed, documented and draw tentative conclusions from experimental results

Conferred with principal investigator to review work assignments and develop plans for research experiments

Made minor modifications to existing laboratory procedures and techniques to meet the needs of the equipment as required like Mass spectrometry, Gas Chromatography, HPLC.

Reviewed laboratory methods manual, scientific journals, abstracts and other literature for information applicable to research experiments

Determined and set up instruments, material and apparatus and operate laboratory equipment required for specific tests

Entering and extracting data, project tracking from databases.

Obtained, prepared, mounted and stained tissue, blood and other substances for microscopic examination

Prepared culture media, chemicals, reagents and solutions

Maintained sufficient inventory of material, supplies and equipment for performance of duties; clean and maintain laboratory equipment

Reviewed work of lower level laboratory personnel within designated areas and assist in training new personnel

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