713-***-**** email@example.com www.linkedin.com/in/segun-adelanke
Posse an IT knowledge with a customer satisfaction record. Recognized for working collaboratively across all levels of information Technology with ability to understand and adept at interdepartmental collaboration and maximizing business functionality and efficiency.
M.Sc. Environmental Tech, Texas Southern University, Houston Texas Dec 2016
B.Sc. Environmental Eng., Federal University of Technology, Nigeria Aug 2008
SAP S4/Hana Certified, IC Agile certified, AWS Developer Certified, SDLC Methodology, ERP. Office Productivity: Microsoft Office Suite 2003, 2007 & 2010, Operating Systems: Windows XP, Vista, 7, Linux, Unix. Databases: Microsoft SQL.
Accenture Federal Service-San Antonio, TX
Client Delivery Associate August 2019
Responsible for driving proactively and re-actively identify, investigating and resolving USPS, associate problems and issue
Formulate strategic quantitative analysis for USPS delivery group using problem solving, data mining and analytical skills
Timely response/first point of contact for all associate inquiries/issues; finds the appropriate resources to assist associate and communicates resolutions or finding to appropriate parties
Carried out Day to day oversight of client associate relationships to drive high retention and satisfaction.
Identify issues and develop recommendation based on analysis.
NS2 Serves Trainee -San Antonio, TX
Financial Accounting in SAP S4/HANA Certified April 2019 -July 2019
Gained an overview of the fundamental business processes and configuration of core components of Financial Accounting with SAP S/4HANA.
Configured the New General Ledger Accounting.
Discussed General Ledger Accounting, Accounts Payable, Accounts Receivable, and Bank Accounting and their integration.
Implementation of New Asset Accounting by activating the module
Possess fundamental knowledge and proven skills in the area of SAP S/4HANA Financial Accounting.
Solid understanding of the integrated processes in SAP S/4HANA including: Fiori UX, and Financial Accounting
Petroleum Logistic (SAP/ERP)
Fort Irwin, California May 2017- April 2019.
Created job safety programs to help identify potential safety hazards resulted in accident reduction of 33% over 2 years
Part Number creation and maintenance
Migrated of Material master Data through legacy system migration workbench
Configured of material types, number ranges for Material masters.
Purchase Order and changed the field status of Material Master record.
Created BOM and release for order purchasing
Conducted 5 team-focused quality assurance inspection: validated standards compliance with a 97% pass rate-maximized operational readiness and elevated team competence in key process
Evaluated audit programs to identify the effectiveness of emergency management, resulting in a 23% increase improvement of the system.
Ensure the work area were safe and hazardous materials were stored according to OSHA, EPA and DOD regulations, resulting in 0 workplace accident.
Monitored petroleum supply soldier training for crude transport drivers.
Cloud/Network Administrator Assistant (Office of the Information Technology) Texas Southern University, Houston Texas Jan 2014- Dec 2016
Maintained network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor
Established network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
Prepared users by designing and conducting training programs; providing references and support.
Secured network by developing network access, monitoring, control, and evaluation; maintaining documentation.
Upgraded network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Knowledge of AWS cloud services such as EC2, S3 Bucket, IAM.
Initiated alarms in CloudWatch services to monitoring server’s performance, CPU utilization, Disk usage etc
Configure AWS Multi-factor Authentication in IAM to implement 2 steps authentication of user’s access using google Authenticator and AWS Virtual MFA
Manage and Administer AWS services such as CLI, EC2, VPC, S3, ELB, Glacier, Route 53, CloudTrail
Systemgate Engineering Ltd
Help Desk Technician June 2012 – Jan 2014
Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues.
Excelled at asking proving questions. Researched, analyzed and rectified problems
Provided detailed descriptions of issues in trouble ticket system and followed up diligently to ensure swift resolution.
Set up secure WiFi, LAN and Void networks at remote locations, leading client/server configuration and performance-turning of crucial infrastructure to ensure seamless business operations.
Commended for quickly resolving complex issues including system crashes, network slowdowns connectivity problems, security breaches, virus infections and more.
Amazon AWS (EC2, S3, Amazon RDS, Auto Scaling, VPC, CloudWatch etc.)
Database Administrator with great improvisational skills
Database Mirroring, Performance Analysis and others
Maximum efficiency in usage of all Microsoft packages and Operating systems.
Experienced End User operative of the most advanced ERP system SAP
Basic Life Support- First aid, CPR.
• Always On Availability Group
• Failover Clustering
• Replication: Transaction, Peer-to-peer, Snapshot & Merge
• Log Shipping, Database Mirroring, Performance Analysis and others
• Business Intelligence: (SSIS (ETL), SSRS & SSAS)
• System Administrator experienced
• Amazon AWS (EC2, S3, Amazon RDS, Auto Scaling, VPC, CloudWatch etc.)