CAREER OBJECTIVE :
Seeking a deserving profile in the hospitality sector where I can share my extensive experience and innovative hospitality skills and contribute to the growth of the company. My experience in taking initiatives, accepting responsibilities, making snap decisions that put the customer first, and working with a team will allow me to thrive in such an environment.
PROFESSIONAL PROFILE :
Possess well-developed conceptual, communication and creative skills.
Maintain good guest relationships.
Skill in exercising initiative, judgment, and decision making in solving problems and meeting organizational objectives.
Equipped people skills and communicate openly with the management and staff.
PROFESSIONAL EXPERIENCE :
TEAM LEADER 1YEARS AND 5 MONTHS
NOMAD (INTERNATIONAL CUISINE)
JUMEIRAH CREEK SIDE HOTEL
Assisting the Restaurant Manager in achieving the daily targets.
Updating duty roasters and checking manning and managing allocations.
Conduct daily briefings and trainings.
Colleague’s performance appraisals and Individual development.
Ensure opening and closing the Restaurant standards and cashiering.
Operating daily opening and closing checklists and HACCP records.
Handling complaints & Provide a courteous, professional, efficient, flexible and personalized service at all times.
WAITER 2 CONTRACTS
NOREGIAN CRUISE LINE,MIAMI FL
MIAMI FL, USA
Provide the first impression with the smile and welcome the guests.
Opportunity to upsell the Food & Beverage to the guests.
Actively engaging and maintain a team work.
Offering suggestive selling techniques (Daily Specials,Cocktails,Appetizers,Desserts)
Posting the order in Point Of Sales (MICROS)
Checking the feedback and engage with the guests.
Offering bid farewell and invite them again.
CONTRACT OF 9 MONTHS INCLUDES SPECIALTY RESTAURANTS, MAIN DINNIG ROOM & BANQUETS.
ITC Windsor Manor, Bangalore Duration: 6 Months
Food and beverage department: My responsibilities include the following.
Welcoming and seating customers
Describing menu and drinks
Setting & clearing tables
Taking and relaying orders
Serving food and drinks
Food Production (kitchen) Department:
Underwent food production training in core departments like Continental, Chinese, Indian, and Garde manger.
Counter Attendant: Attended sandwich, pasta, grill counters.
Urvasi Residency, Hyderabad Duration: 6 Months
Actively participated in the Front office Department.
Attended the Food Production Department.
Cross-trained in other outlets, such as Fine Dining, Events, Bar.
Learning to establish a good relationship with the guest.
Understanding administration activities.
ODC (Outdoor Catering)
Attended outdoor catering in hotels like Taj, Marriot, Ista, Westin, Novotel and also private parties and functions.
3 years Bachelor of Science (C&HA) from Merit Swiss Asian School of Hotel Management during the years 2010-2013
Diploma in American Hotel & Lodging Association during the years 2010-2013
Certificate Course in Cookery (CCC) from Culinary Academy of India during the years 2008-2009
3 Months of Global Hospitality Skill Development Program (GHSDP) during the year 2014.
Passed high school from AP state board in the year 2006.
Proficient in Micros and Symphony Systems.
Effective Communication Skills.
MS Office, Power Point, Excel, Word
PERSONAL INFORMATION :
Marital Status : single
Date of Birth : july 16,1990
Nationality : Indian
Language known : English, Hindi, Telugu and Tamil