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Sales Customer Service

Vancouver, BC, Canada
October 08, 2019

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Charlene Gerein


Profile: Retail

Experienced selling ladies clothing, skin, hair and make-up products and services. Designed beautiful hair and make-up from the East coast to the West coast.

Communication Skills:

Engaged customers making them feel valued and understood. Listened to the customer to determine needs and wants.

Built relationships with co-workers and potential customers.

Maintained a professional atmosphere within the business

Created Croquis, Character Charts and Script Breakdowns

Created reports and essays using research and composition skills, resulting in successful completion of a Bachelor of Arts Majoring in Geography

Technical Skills:

Experienced in Sales, Marketing, Merchandizing, Inventory Control, Shipping and Receiving, Cash Handling, Opening and Closing

Successful completion of a Business Management Program receiving Honors in Customer Service, Basic Bookkeeping, Grammar Essentials for Business Writing and Employment Success Strategies

Received certificate for Thought Patterns for a Successful Career

Completed a whole look combining skin care, make-up, clothes and hair style shown in several photo shoots, that show cased my talents

Marketing the company by wearing the company’s clothes or products

Choosing the right products for the client through product knowledge, face and body shapes.

Teaching and educating people about their skin and skin care regimes and how to do their make-up.

Organized Promotions and Special Events to increase sales and excitement within the department.

Charlene Gerein 2/2

Creative Skills:

Make-up for Day and Evening, Special Events, Bridal and Graduation, Fashion and Photography, Film, Television and Stage, Gender Identities, Aging, Character and Decades

Styled hair in Day and Evening Updo’s

Designed special looks for clients that surpassed their expectations

Skilled at painting and drawing

Well-educated in Color Theory and Design Principles


Esthetics and Make-up

2000-2001 Blanche Macdonald Centre, Vancouver, BC

Make-up Artistry Diploma Program

1995 Edith Serai, Montreal Que

Specialized Make-up Program

1987 Yvon Bourgeois, Vancouver, BC

Esthetic Program


2009 Academy of Learning Vancouver, BC

Business Management

1993 University of British Columbia

Bachelor of Arts Majoring in Geography


1999-2000 Naseem Aesthetique Salon, Richmond,BC


2001-2002 Windsmoor, Vancouver BC

Sales Associate

2006 The Zen Wellness Centre, Tsawwassen, BC


2016-2017 Perfumes 4 U, Tsawwassen, BC

Sales Associate

2017 Michael’s Art and Supply Store, Richmond BC

Part-time Seasonal Cashier

2018-Present Lindt’s Chocolates, Delta BC

Part-time Chocolate Ambassador

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