Customer Service Operator

ADRIAN R. MAXWELL

S.A. Maxwell Maighan ***- Sherbourne St. Toronto, ON. Canada, M5A2R5

cell phone 519-***-**** *****************@*****.*** HIGHLIGHT OF QUALIFICATIONS

● 4 years’ experience providing customer service as a Hotel Night Auditor

● Previous related work experience Gas Bar Attendant/ Cashier

● Physically fit; capable of lifting up to but not limited to 100lbs

● Multi-tasking capabilities and organizational skills

● Certifications in WHMIS, Fall Protection and Flagging

● Strong interpersonal and problem solving skills

● Have a valid driver’s license and clean driver’s abstract RELEVANT EXPERIENCE

Customer Service Skills

● Greeted customers, handled all incoming phone calls and emails for hotel

● Answered enquiries and provided guests with information about promotional deals, services and helped resolve customer concerns

● Received cash, debit and credit payments; prepared, processed and delivered receipts and balanced daily transactions

Merchandising Skills

● Checked merchandise, received orders, stocked shelves and properly front-faced products

● Inspected items to ensure they were fresh by checking dates and codes, rotating products and removing out-of-date foods

Labour Skills

● Maintained a clean and safe store by sweeping and mopping floors, wiping down surfaces, disposing of all garbage and vacuuming mats

● Helped with loading and unloading trucks, receiving shipments, inspecting incoming goods and verifying orders match invoices

WORK HISTORY

C.N.E. TORONTO, MIDWAY RIDE OPERATOR 2019

Driver/ Traffic Control/ Warehouse Worker – Tips & TLC, Calgary, AB 2016 – 2018 RIDE OPERATOR FOR MIDWAY ( CNE, STAMPEDE ETC.)- NorthAmericanMidwayEnt.Corp. Warehouse Worker – Labour Ready, Calgary, AB 2015

Musician/ Entertainer – Eh Band, Brampton, ON ( TORONTO MUSICIANS ASSOCIATION MEMBER) 2000 – 2013

Equipment Installer – General Audio/ Video Inc., Malton, ON 2000 Night Auditor – Holiday Inn, Comfort Inn, Best Western, Brampton, ON 1996 – 2000 Gas Bar Attendant – Esso, Calgary, AB

1995

EDUCATION

Electronic Engineer Certificate – Devry Institute of Technology, Calgary, AB 1983--1987

High School Diploma – Alberta Vocational Centre, Calgary, AB 1979--1983

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