Manager Program

MARIE A. TRUOCCOLO, PMP

The Sunshine State of Florida

678-***-**** ********@*****.***

STRATEGIC VISIONARY SOLUTION PARTNER

Results oriented leader with 20 years of experience providing Strategic Transformational Solutions on a Global Level. A consummate Solution Partner tapping emerging trends, I offer a demonstrated record of achievements in challenging Strategic Initiatives, Organization Change, and Streamlining business processes to improve Competitive Advantages.

Best Practices Benchmarking Change Management Strategic Planning Program/Project Management

Portfolio Management Customer Relationship Management Process Improvement Training Performance Management Human Capital Management Mentoring/Coaching Strategic Leadership Communication Strategy

Oracle ERP HR Payroll SAP MicroStrategy Clarity Plainview Microsoft Projects

Performance Solution Partners Orlando, Florida 04/2018 – Present

Start-up Consulting firm that specializes in Strategic Visionary Transformational Management.

Partner & Founder - Involved with coaching, and change related efforts.

VIA VISUAL INTELLIGENCE & ANALYSIS Atlanta, Georgia 12/2013 – 4/2018

International Tableau training organization and consulting firm, that specializes in data analysis solutions.

Practice Manager

Involved with business development, including change management, review of proposals and resource management.

Achievements:

Instrumental in navigating Change Management proposals for Clients transforming with analytics.

AEI SERVICES Atlanta, Georgia 01/2010 – 12/2013

A Start-up Company that provides executive search capabilities for global Clients.

Independent Consultant

Supported marketing initiatives, including proposals, and resource management.

Achievements:

Aligned with key decision makers utilizing savvy negotiating tactics to market start-up efforts.

CAPGEMINI CONSULTING Atlanta, Georgia 02/2008 – 02/2009

A Global Consulting Organization providing consulting, technology outsourcing, and professional services.

Delivery Project Manager/Change Agent

Conceptualized, developed, and orchestrated strategic change management plans. Instrumental in providing link between the CIO and Senior level Executive Change Champions.

Achievements:

Collaborated with CIO to direct a change management committee for a $1.4 Billion Global leader of on-demand access in 35 countries.

Developed Rapid SAP Change management plan, communication strategy, readiness survey, change management strategy, and training strategy.

Developed Change management training for Sr. Executives in Russia and managed change delivery program for Jeans manufacturer.

PERFORMANCE TRANSFORMATIONS, INC. Atlanta, Georgia 11/2004 – 02/2007

Dedicated to the Development of a New Breed of Leaders. Start-up organization providing mentoring, coaching, programs and mentoring best of breed software. Founder, CEO and President

Developed Start-up Strategic Vision, Business Development Plan, Operational Processes, and Consulting Plan.

Achievements:

Linked CEO’s with best-of- breed mentoring software partner, providing proven solutions for small to medium firms.

Developed unique mastermind workshops, an informal coaching approach for Client Transformations.

2007 Candidate for Who’s Who Global Registry.

Inducted in Manchester’s Who’s Who Among Executives 2005-2006.

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WITI (WOMEN IN TECHNOLOGY INTERNATIONAL) Atlanta, Georgia 11/2004 – 01/2006

Global Women’s networking organization focusing on the Empowerment of Women.

Regional Vice President/Strategic Chair

Transition Regional Networks to a new business model & restructure teams to drive performance results.

Achievements:

Developed Strategic direction to increase membership and corporate partnerships. Realigned Regional network to improve communications, client relationship, and performance management. Awarded WITI appreciation Cert. 2005.

COCA-COLA ENTERPISES Atlanta, Georgia 04/2001 – 10/2004

World’s largest Coca-Cola bottler operating in 8 territories in Western Europe. They manufacture, bottle, and market Coca-Cola products.

Senior Project Manager – Program Manager

Managed Strategic initiatives to establish a foundation for organization maturity, improve operational efficiencies, and establish Sarbanes Oxley compliance. Program Manager for Atlanta Best Practices and Benchmarking Group. Project Management Institute Liaison for CCE-PMI Mentoring Program Partnership. Mentored PMs.

Achievements:

Strategy & Planning Team—Service Level Management. Developed a strategic vision for the implementation of Service-Level Management processes outlining the components for service and operating level agreements to

effectively manage client expectations, satisfaction, cost, resources, and improve the marketing of IT services to

businesses.

Program Manager – Atlanta Best Practices & Benchmarking Group – 1 Year Term. Managed the acquisition of Expert Speakers each Quarter with no allocated budget for the group. Developed a Strategic Communication Plan for the team and outlining organizations. Redefined Program Manager role and outlined new accountability for hosting organization.

BIS PMO Strategy – SWOT Analysis. Managed & Facilitated the SWOT analysis session for strengthens, weaknesses, opportunities and threats for the PMO with a defined time constraint.

BOSS Update Project. Conducted the Project Assessment and developed the Strategy for a Recovery Plan. Recommended resolution strategies for addressing team conflicts, and associated group issues. Developed Communication Strategy, promoted Project Mgt Methodology, Portfolio Mgt and established Service Level Mgt Agreement in the SMS organization.

Planview Global Project & Portfolio Management Processes, Budget $150K. Managed Global collaboration, development, deployment of Global Portfolio and Project Mgt. processes resulting in consistent standards. Developed marketing strategy and facilitated SWOT analysis for PMO. Incorporated best practices, and successfully redirected process efforts to improve overall operational efficiencies.

ITPMO—PM Methodology Selection, Budget $100K. Managed Project Mgt methodologies and organizational assessment tool evaluations for Fujitsu, ESI-international, ILL, and PM Solutions. Collaborated with Fujitsu to develop a proposal for consulting services and licensing agreement.

EPMO/ITPMO—Enterprise Program Management Office, Budget $2M. Initiated EPMO research and developed Business Case proposal presentation for collaboration efforts with The Coke Company and Fountain. Presented recommendations and Strategy to VP of IT. Developed ITPMO strategy and managed infrastructure/service components. Developed partnership agreement with Pinnacle’s PMO to improve collaboration efforts. Benchmarked with eight Atlanta organizations, two consulting firms, and BPBN to leverage best practices.

Coke-CCE Collaboration Project. Developed the Strategic Charter, Project Plan, Communication Plan, Project Repository Plan, and Project Standards, including methodology, templates, procedures, and issue management. Mentored Junior PM.

Project Management & Mentoring Program Partnership. Served as Liaison with PMI & CCE. Launched CCE-PMI Project Management Mentoring Program for 1500+ IT employees, resulting in improved customer service to the IT Project Community. Developed program, partnership strategy, marketing, standards, policies, procedures, and organizational framework to address project management capabilities. Utilized conflict management techniques to resolve mentor/mentee issues to generate improved client relations.

Warehouse Sales Reporting Project – Microstrategy. Established Issue, document and meeting management standards. Completed assessment components for project opportunity charter. Developed “WSR Quick Win” approach. Completed Corporate UTA for US & Europe, including Communication Strategy. Re-Built Team Synergy and re-directed the WSR project back on track. Streamlined the SLA agreement. Received Business Client recognition for Leadership and Customer Satisfaction for turnaround efforts.

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Targeted Organizational Planning (Top), Budget $300K. Spearheaded successful redirection of second highest strategic initiative. Implemented a performance measurement system to attract, retrain, and develop quality employees by developing clear job descriptions, defining accountability, implementing reward programs, and establishing objective measurements.

Awarded Bravo award for ITPMO achievements.

ISPMGT Implementation, Budget $150K. Instrumental in developing a streamlined PM methodology and related processes to improve project management capabilities. A change initiative driven to standardize Project Management processes nationwide.

IBM Atlanta, Georgia 11/2000 – 3/2001

Information technology organization providing computer products and services, with over $96 million in revenues.

Project Manager

Aligned Organizational Business Processes & Transformational efforts for Operational Improvements.

Achievements:

Lead implementation of HRMS Rel 11i and completion of pilot activities for Great American Pacific & Tea firm.

Recognized for Client Relations and mentoring technical HR Team in ADE (Application Data Export) application.

ORACLE Educational Institutions, Government, & Health Clients Atlanta, Georgia 07/1997 – 10/2000

World’s largest enterprise software organization providing software and services, develops, manufactures, markets, distributes, services database /middleware software, including applications; with revenues of over $2.7 million.

Principal Consultant

Aligned Organizational Business Processes & Transformational efforts for Operational Improvements. Inclusive of Client Relationship Management for pre & post production support.

Achievements:

Collaborated with team resources to successfully implement ADE demos/training, HRMS 10.7SC, QA deliverables, HRMS 11.0.3 gap identification for BR110, and the development of the Center of Excellence

The City of Chicago, Platinum Project (strategic level). Customized implementation, HRMS Rel 11i. Served as ADE expert to lead the technical consultant during the installation and setup processes, including training of HR functional team members. Conducted deliverable quality assurance activities. Involved with trouble-shooting Position Control module related issues. Lead the custom implementation of HRMS Rel 11i and conference pilot activities.

Wake County Public School System. Customized Implementation, HRMS Rel 11.0.3. Chartered by the S&L Regional Vice President to spearhead the identification of gaps to BR110, HR setup, and mentor the current Consultant throughout the “Go Live” processes. Conducted the ADE Demo/trained the Client in setup processes. Transitioned to Payroll support role. Conducted QA on production/test instances for Payroll/HR. Developed data loads for Payroll element links. Provided leadership to HR/Payroll Functional groups. Reassessed PTO requirements and re-built customer relations.

Department of Environmental Quality - Fast Forward Implementation. Provided leadership as the HR lead for HRMS Module 10.7SC, from the initiating to completion phases of the SDLC (AIM). Provided Post Production support/trained the Client on the “how to” of trouble-shooting. Created a strong Client knowledge base contributing to a successful go-live. Project completed under budget and scheduled deadline. Awarded for Leadership and training of Client HR team for the final deployment of the HR Module.

Chicago Public Schools, Platinum Project (strategic level). Principal Consultant to HRMS Manager, HRMS/Payroll Team. Focused on the HRMS/Payroll Module 10.7SC/ partial set up for upgrade to release 11. Participated in a full-scale custom implementation through the Build Phase, utilizing AIM methodology. Served as lead for assigned deliverables for both HRMS/Payroll and Financial Applications. Performed QA responsibilities. Presented the Benefits portion of the HRMS module to the Client. Served as Team lead in absence of both HRMS Manger and Team lead. Mentored the Associate Consultants. Awarded by the HR manager for improving customer relations between the client and team.

West Palm Beach Sheriffs Office. Participated in planning efforts associated with a Fast Forward implementation.

The City of Mobile - Fast Forward Project. Chartered by the VP to conduct Quality Assurance for all related HR deliverables, resulting in improve customer management.

Proposal Development Group. Managed a core team of HR/Payroll experts to complete proposal efforts for a government client. Awarded for turnaround efforts and leadership ability to develop team synergy.

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Central Region~ Internal Project - Interviewed prospective candidates and mentored new hires following the internal mentoring processes for a three-month cycle.

Health Care Demo ~ Pre-Sales. Developed the HRMS demo requirements during the preparation phases for a pre-sales HRMS/Payroll Client meeting.

Packaged Solutions ~ Government, Health & Education Project. Led a team during the initial organization/development of a COE (Center of Excellence) for HRMS & Payroll related deliverables. Recognized by leadership for strategic management of the research, planning, and execution stages of the project.

Awarded Consultant of the Quarter 2000.

Awarded by VP for QOOL Banff 1998 Retreat/Team Building.

Nominated by Practice Manager for 1998 Regional Stage Hand Award.

EDUCATION

Dr. Of Philosophy in General Psychology with Emphasis in Industrial and Organizational Psychology

Ph.d Candidate/Student

Grand Canyon University, Phoenix, Arizona

Master of Business Administration

Thesis AIDS in the Workplace A Corporate Perspective

Long Island University, Dobbs Ferry, New York

Bachelor of Science in Business Management Minor Psychology

Mercy College, Dobbs Ferry, New York

CERTIFICATIONS

PMP (Project Management Professional) Global Designation Renewed March 2022

AFFILIATIONS

Project Management Institute

CONTINUING EDUCATION

John Maxwell Masterminding course based on the

book Becoming a Person of Influence

PMI Online Conferences & Webinars - Monthly

John Maxwell One-Minute Leadership - Daily

Mastering Organizational Effectiveness Certificate

PMP Certification (Project Management Professional)

Advanced Strategic Project Management Certificate

Project Management Masters Certification

Mediation Training

PMI Mentor Training

John Maxwell Mentoring Leadership Series

Coaching Leaders Certification

Managing Inclusions

Workplace Violence

Conflict Solutions Training

Powerful Leadership Presence

PlanView

Microsoft Projects 2000 Orange/Blue Belt Certification

Oracle Product Knowledge Certification

Consulting skills training

Customer satisfaction training

Executive Sales Training

Group Facilitation

Team Leadership

Change Management

Oracle HRMS 10.7SC

Oracle Payroll

Application Data Export

Oracle HRMS Boot Camp

Release 11i, NR Detailed Functionality

Oracle HRMS Release 11

Intro Network Computers

UNIX Fundamentals

NCA Dataload

Oracle Application Implementation Methodology (AIM)

Oracle Human Resource Web Training

Oracle Fast Forward Methodology

Oracle Workflow

SAP

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