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Customer Service Manager

Waxahachie, TX, 75165
October 08, 2019

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*** ** *** 469-***-****

Waxahachie, TX



I am seeking a HR position within a growing company to help with social outreach and programs, especially involving children and their charities.


Tarleton State University, Stephenville, TX- May 2020

Pursuing a BBA in General Business. Current GPA 3.49 overall


Urban Air Waxahachie

Manager / May 2019 – September 2019

Open and Close the facility on specified weekdays and weekends.

Promote team culture throughout the facility (both employees and customers).

Monitor on-site staff.

Monitor proper maintenance and inventory of the facility and equipment.

Promote safety for employees and customers.

Owner: Cody Herndon

Phone number: 972-***-****

United Landscape construction and Supply

Office Administrator / March 2019 – June 2019

Created, managed and organized all file systems and folders; hard copy and on the computer.

Scheduled and managed jobsite meetings, management and organization of construction office.

Answered phones and directed trades.

Created an HR presence for the company. (Created an employee handbook and all forms required to run a construction business)

Online marketing and contest

Owner: Brian Bush

Number: 254-***-****

Sage Hill Market

Retail / November 2018 – May 2019

Promote and drive the Sage hill Market business with product knowledge, special events, and exceptional customer service.

Create displays and design product sets to increase sales.

Develop relationships with clientele to increase sales.

Employer: Julia Broadway

Phone number: 512-***-****

Texas Legends Volleyball

Coach / July 2018 – May 2019

Training young athletes, giving them a better understanding of the game, and leading my team to victory at tournaments.

Employer: Jerry Sorrells

Phone number: 254-***-****

Urban Air Killeen

Event coordinator/Assistant General Manager / July 2018 – November 2018

Job responsibilities included work on all Events Execute and drive results on goals

established by the Owners, submit reports in established timeframes, Books Birthday Parties and Special Events Prints birthday parties.

Create employee schedule for the week.

Make a minimum of 25 outbound calls daily to local schools, churches, and businesses to establish relationships and promote the company.

Employer: Bruce Thoms

Phone number: 254-***-****


Checker / August 2017- May 2018

Became a very versatile and trustworthy employee within the organization.

Majority of my roles required to accomplish individual tasks in a fast-paced environment, demonstrating the time management skills and the ability to work effectively under pressure.

H.E.B: 254-***-****

Urban Air Waxahachie

Assistant manager / September 2016 – November 2017

Job responsibilities included hosting parties, working the front desk, organizing schedules, and helping to lead and set an example for the other employees.

Managed and supported all aspects of store operations, including customer service, inventory, and store safety.

Employer Name: Cody Herndon

Phone Number: 972-***-****

Awards and Acknowledgements

Member of Delta Mu Delta (Zeta Lambda, chapter) for the College of Business Administration

Tarleton State University Dean’s List – Fall 2017

Academic All-State for Volleyball - 2015-2016

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