VIKRANT TOMAR

MANAGER (* YEAR)

Created comprehensive vision and implementation roadmap

and drove adoption across multiple distribution channels and multiple levels of management

EXPERIENCE

SHIVAM ENTERPRIZES (2 years 8 months)

Assistant Manager / Manager 12/2014 – 08/2017

o Maintain a close working relationship with the Installation Manager to review and improve the department’s current aims and objectives Manage work in hand to maximize productivity of the team, accuracy of forecasts, and jobs completed in a timely manner

o Build relationships both within the firm and externally with clients, identifying opportunities and managing expectations

o Contribute to people initiatives, including recruiting, retaining and training

o Develop strong client relationships

o Help people to develop through effective supervision, o Supervising, training, mentoring and developing colleagues; assisting with recruitment and performance review

o Communicate directly with contractors/designers

concerning project cost, staffing, and scheduling

o Works with manager and other relevant groups

regarding areas of improvement, enhancements

TVS MOTORS (2 years)

Customer Relationship Manager 08/2017 – 08/2019

o Team development, deployment and performance

management

o Assist in developing and implementing a relationship selling strategy to

o drive results in key focus areas

o Assist with global product issues, recovery, and client communication including after action summaries

o Facilitate timely communication with senior Managers and team regarding client related issues

o Maintaining up-to-date records of customer contact (customer meeting notes) and recording development activity

o May at times manage medium to large sized projects specific to the customer

o Work closely with technical support to understand the breadth and limitations of the client product solutions o Supervise on-the-floor training programs and direct ongoing improvements

PERSONAL INFO.

o Address - street no -3, new rambagh

colony, Baraut, baghpat – uttar

Pradesh, pin- 250611

o Ph- 701-***-****

o Email id – adajew@r.postjobfree.com

EDUCATION

o PUNJAB TECHNICAL UNIVERSITY

b.tech in computer science 2014

SKILLS

DECISION-MAKING AND

COMMUNICATION

SKILLS

o . Flow of information within the organization,

whether formal or informal, verbal or written,

vertical or horizontal, and help to smooth

functioning of the organization.

PLANNING

o . Good ability to organize activities in line with set guidelines while still remaining within the

limits of the available resources such as time,

money, and labor.

o . Formulating a set of actions or one or more

strategies to pursue to achieve certain goals

or objectives with the available resources.

ALWAYS MOTIVE

o .Always motivating my team in hard situations

for positive result and choose the right

characteristics such as company and team

culture, team personalities, and more.