VIKRANT TOMAR
MANAGER (* YEAR)
Created comprehensive vision and implementation roadmap
and drove adoption across multiple distribution channels and multiple levels of management
EXPERIENCE
SHIVAM ENTERPRIZES (2 years 8 months)
Assistant Manager / Manager 12/2014 – 08/2017
o Maintain a close working relationship with the Installation Manager to review and improve the department’s current aims and objectives Manage work in hand to maximize productivity of the team, accuracy of forecasts, and jobs completed in a timely manner
o Build relationships both within the firm and externally with clients, identifying opportunities and managing expectations
o Contribute to people initiatives, including recruiting, retaining and training
o Develop strong client relationships
o Help people to develop through effective supervision, o Supervising, training, mentoring and developing colleagues; assisting with recruitment and performance review
o Communicate directly with contractors/designers
concerning project cost, staffing, and scheduling
o Works with manager and other relevant groups
regarding areas of improvement, enhancements
TVS MOTORS (2 years)
Customer Relationship Manager 08/2017 – 08/2019
o Team development, deployment and performance
management
o Assist in developing and implementing a relationship selling strategy to
o drive results in key focus areas
o Assist with global product issues, recovery, and client communication including after action summaries
o Facilitate timely communication with senior Managers and team regarding client related issues
o Maintaining up-to-date records of customer contact (customer meeting notes) and recording development activity
o May at times manage medium to large sized projects specific to the customer
o Work closely with technical support to understand the breadth and limitations of the client product solutions o Supervise on-the-floor training programs and direct ongoing improvements
PERSONAL INFO.
o Address - street no -3, new rambagh
colony, Baraut, baghpat – uttar
Pradesh, pin- 250611
o Ph- 701-***-****
o Email id – *********@*****.***
EDUCATION
o PUNJAB TECHNICAL UNIVERSITY
b.tech in computer science 2014
SKILLS
DECISION-MAKING AND
COMMUNICATION
SKILLS
o . Flow of information within the organization,
whether formal or informal, verbal or written,
vertical or horizontal, and help to smooth
functioning of the organization.
PLANNING
o . Good ability to organize activities in line with set guidelines while still remaining within the
limits of the available resources such as time,
money, and labor.
o . Formulating a set of actions or one or more
strategies to pursue to achieve certain goals
or objectives with the available resources.
ALWAYS MOTIVE
o .Always motivating my team in hard situations
for positive result and choose the right
characteristics such as company and team
culture, team personalities, and more.