Customer Service Administrative Assistant
Resume:
CATHY A. BENGERT
Calgary, AB T2V 0M5
403-***-**** (Cell)
Email: ***********@*****.***
RELEVANT SKILLS
Reliable
Leadership Qualities
Team Player
Interpersonal / Communicative
Organized
Efficient
Retail EXPERIENCE
Bed Bath and Beyond July 2017 – August 2018
Calgary, Alberta
Excellent Customer Service
Cashier
Point of Sale
Team Work
Stock Fill
Fashion Addition – Willow Park Village Nov 2018 – current Calgary, Alberta
Cashier
Point of Sale
Excellent Customer Service
Team Player
PROFFESSIONAL EXPERIENCE
Experience
Administrative Assistant Apr 1995 to Mar 2017
Telus Communications Calgary, AB
Coordinated domestic and international travel, hotel and transportation needs for staff
Created and maintained spreadsheets
Tracked and submitted employee time sheets to SAP for payroll processing
Maintained up-to-date department organizational chart
Generated shipment invoices, prepared packages and set up courier deliveries for customers
Maintained attendance records, taking note of staff vacation time, sick days and personal days
Coordinated troubleshooting, maintenance and updates for office systems
Successfully planned and executed corporate meetings, lunches and special events for groups of employees
Managed building access and supplied key cards to employees and visitors
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports
Organized conference room space and materials for internal and customer meetings
Contacted customers via phone and email to confirm deliveries and follow up with inquiries
Maintained physical and electronic filing systems
Tracked expenses and documented records using SAP
Education
Organizational Management
Time Management
Microsoft Excel – Level 2
Microsoft Word – Level 3
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